CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.
Cardsdirect (cardsdirect.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the thick card stock, beautiful art reproduction, and the stunning vibrancy of the printed colors. People also find the online ordering platform extremely user-friendly, allowing consumers to smoothly customize personal and corporate designs with a huge selection of available options. Some reviewers were not happy with certain aspects of their purchases, noting that multiple envelopes arrived without the expected self-seal feature. A few other consumers also felt frustrated that items were occasionally missing from their shipments or experienced unexpected delivery errors.
Auto-generated from all reviews of this business. For reference only.WE use Cards Direct, because of the customer service, The product and website is awesome! But it's the employees who make the company.... I have been personally ordering CD for over 4 years and still amazed by the special offers and design. Give them a try!
Great! Easy to customize and order. Arrived exactly as we wanted. We would recommend Cards Direct.
Very poor service today at the branch in Swindon. My 10 year old daughter went into the store to buy a card and bar of chocolate for her teacher as it is her birthday. My daughter choose a card and bar of chocolate. Went to pay with her Xmas money she got given from her grandad. It was a £20 note. The staff member put it through some machine and said sorry it is fake and would not accept it as payment. Another member of staff I assume he was the manager and he pretty much said she was using a counterfeit note. In tears and not understanding why she cannot use the money she had been given as a present we left the shop. Went a few shops down to another card shop and had no problems getting a card and same bar of chocolate which was all cheaper. I feel this is disgraceful and disgusting way to treat any customer let alone a young 10 year old trying to do something nice. I think defamation of character springs to mind. Need less to say I will never step foot in any of your branches again and I will tell all social media of my young daughters appalling service.
Thank you for your review, Stuart. We believe this feedback may have been intended for a different company. We are a U.S. based company and we do not have a storefront that customers are able to walk in to and purchase from. If that’s the case, would you mind kindly removing the review so it can be directed to the appropriate business? If there’s anything we can assist you with, please feel free to reach out.
We're sorry there was an issue with your package in the shipping process. We have reprinted your order and it will ship out as soon as possible. Thank you for being our customer!
The quality of your cards are great. I always buy Religious Christmas cards and you have a beautiful selection.
We're so happy you like our religious card selection!
I love the option to address and mail them directly. We had a couple mailed to employees to check the quality and timing, and we were very pleased. It saved crucial holiday closing preparation time. I also like the option to order further in advance and select a mailing date. The holidays are so busy, so I hope to utilize that feature this year.
We are so happy you were able to use our mailing service! Thank you for your order.
We purchased 6 '2 years old' party balloons from Cards Direct for our daughter 2nd birthday On opening them we noticed immediately a very strong chemcial smell.- on inflating some of the balloons the smell was incredibly strong so we stopped We have now researched the recent publicity around dangerous chemcials in UK sold balloons through retailers Can CardsDirect please contact us without delay to disucss this and provide further information
Hello. We do not produce or sell balloons. It appears you may have reviewed the wrong company. We are CardsDirect.com, a U.S. company that sells greeting cards only. We are a different company than the Cardsdirect UK store. If you would be so kind to remove this low rating review from our list, we would greatly appreciate it. We hope you are able to have the matter resolved with the proper company in a timely manner. Best, CardsDirect.com Support
This is the first time we used Cards Direct to send our client holiday cards. We could not have been happier, the product quality was great and their option to postage and mail directly made the task so easy. They also had a quick turnaround from order to mailed out. Our company will definitely use them moving forward for any card or mailing distribution.
The response time was great and the representative got it right the first time.
Thank you for being our customer!
A beautiful card printed exactly as ordered.
Thank you for your wonderful review!
We had some Major Staffing changes in our office. No one had any clue about our Annual Dinner Invitations.I remembered that my boss gave me a copy of an Invoice & in my Files I found you. I called & spoke to couple staff members there. They were able to help me with the most recent invitation (Jan 2025) & I was able to go from there. Thank you so very much!
We're so glad we were able to assist with your order. Thank you for being our customer!
The cards looked so nice. I was just worried we wouldn't get them in time, but apparently, they arrived the very next day. Thanks so much!!
We're glad you received your order when you needed it. Thank you for being our customer!
Great cards, good selection, very fast delivery. I've been buying my holiday cards from Cardsdirect for several years. With good discounts and good cards, I will be buying from them for many years to come.
We love to hear this feedback. Thank you for being our customer!
Everything about Cards Direct is great. The quality of the art reproduction, the manner in which the cards are designed for the customer's approval, the quick delivery. Everyone thinks that I bought the cards from some museum shop! John Lefler in particular is a pleasure to work with.
We will share this wonderful feedback with John!
My cards arrived faster than expected and everything looked perfect! Will definitly be back!!!
Thank you for your wonderful review!
Cards were well produced, lots of selection and arrived promptly. It would be nice to be able to pick font for printing on back of postcard like I did on front, might have been an option that I missed.
Thank you for being our customer! If you need font assistance in the future, add a special instruction to your order or give us a call, and we can help!
Ive been using CardsDirect for years and years. Was late to the party this year, no worries, they came through with no issues. Will definitely use again next year. Happy Holidays to all
Thank you for your holiday card order. We appreciate you being our customer!
I'm a 1st time buyer and I am very pleased with my overall experience. Customer service was excellent, the rep was very professional & patient. The quality, design, and clarity instantly communicate credibility. I received nothing but compliments from the clients. I highly recommend Cardsdirect.com. This will be my go to company from now on.
We're very thankful to have you as a customer! We look forward to working with you again.
original shipment was lost, they produced a duplicate with no hassle
We're glad we could make it right! Thank you for your order.
I've ordered our corporate Christmas cards from Cardsdirect for 5 consecutive years. There are many reasons for that! I'm impressed with the staff - from telephone calls to live chat exchanges and email messages with the graphic design team; each representative is courteous and kind. They offer guidance, answer every question I ask, and provide customer satisfaction that I haven't experienced with other vendors. We have been pleased each year with the quality, rapid turnaround time, and reasonable cost of our Cardsdirect orders. All of this factors into remaining a return customer. Promotional discounts are always appreciated and I couldn't be more pleased -- I have recommended Cardsdirect to other associates who select them as their vendor.
Thank you for sharing your experience with CardsDirect. We appreciate having you as our long time customer and are grateful for you spreading the word!
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