People answering phone are always…
People answering phone are always helpful
Reply from Paper Mart2026-08-03
Your satisfaction is our top priority. Thank you for choosing Paper Mart—we truly appreciate your business.
About Paper Mart
Data updated- Website
- www.papermart.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 100% (7/7)
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About this business
At Paper Mart, we pride ourselves in being the largest and most complete discount retail and industrial packaging supply company in the United States. With over 26,000 items listed on our website, our goal is to sell the best for less by offering low prices to everyone, same day shipping, and excellent customer service. Paper Mart is a 4th generation family owned and operated business. Established in 1921, we have been in business for nearly 100 years and online since the 1990's! Our specialties include retail and industrial packaging, arts and crafts supplies, gift wrapping products, and wedding/event supplies. We have a huge inventory of craft supplies, tulle, ribbon, gift wrap, industrial supplies, and much more!
Is Paper Mart legit?
Paper Mart (www.papermart.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently mention that orders arrive quickly and safely, highlighting the impressive delivery service and neat packaging. Buyers love the extensive selection of beautiful ribbons and boxes, noting that everything is even better in person. Shoppers find the website straightforward to navigate, making the ordering process smooth while offering very competitive prices. Though some customers mentioned that shipping fees can occasionally feel quite expensive for smaller purchases, they still appreciate the overall product quality. A few people also noted occasional challenges with return policies or handling issues regarding specific delivery carriers.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to order and see all the shipping…
Easy to order and see all the shipping options
Reply from Paper Mart2026-08-03
We're thrilled to have met your expectations. Looking forward to serving you again soon!
Friendly and courteous Customer Services
Reply from Paper Mart2026-08-03
Your feedback means the world to us. Thank you for being a valued part of the Paper Mart family.
The product was exactly what I wanted…
The product was exactly what I wanted at a great price and it arrived quickly
Reply from Paper Mart2026-07-30
We're so happy you had a great first experience with Paper Mart! We look forward to serving you again soon.
Great ribbon the best
Great ribbon the best, great service.
Reply from Paper Mart2026-07-29
Your feedback means the world to us. Thank you for being a valued part of the Paper Mart family.
excellent prices
love how everything is so organized when you come and will call product.
Reply from Paper Mart2026-07-28
Your satisfaction is our top priority. Thank you for choosing Paper Mart—we truly appreciate your business.
Papermart always has a great selection…
Papermart always has a great selection of items at a reasonable price.
Reply from Paper Mart2026-07-28
We're thrilled to have met your expectations. Looking forward to serving you again soon!
Paper Mart is Awesome!
Paper Mart is Awesome!! Easy to navigate website. Quick and simple pick up! All around great customer service and prices!!
Reply from Paper Mart2026-07-28
We're thrilled to have met your expectations. Looking forward to serving you again soon!
Great service!
Reply from Paper Mart2026-07-27
Your feedback means the world to us. Thank you for being a valued part of the Paper Mart family.
Have ordered from them for my wreath…
Have ordered from them for my wreath business along time. All products are wonderful and good priced. Orders come fast. Their ribbon is awesome wired or not wired.
Reply from Paper Mart2026-07-27
We're so happy to hear that our products and service consistently meet the needs of your wreath business. We truly appreciate your continued support!
Papermart is the best source for paper…
Papermart is the best source for paper goods and packing products that I've found. The website and ordering process are easy to navigate, the quality of the products is great and the prices are reasonable.
Reply from Paper Mart2026-07-27
We are so happy to hear that you find our website and ordering process easy to navigate! We appreciate your kind words about the quality of our products and our reasonable prices.
Quick delivery and reliable!
Reply from Paper Mart2026-07-27
We are so glad to hear that our delivery service met your expectations for speed and reliability. We appreciate your positive feedback!
Customer for Decades
Customer service is great and I get my materials fast.
Reply from Paper Mart2026-07-24
We're so glad to hear you're happy with our customer service and the speed of our deliveries. We appreciate your positive feedback!
Ribbon is amazing!
Ribbon is amazing!! Super fast delivery!!
Reply from Paper Mart2026-07-24
We're so happy to hear you love the ribbon and that our delivery was super fast! Thank you for your wonderful feedback.
Great quality and price
Great quality and price! I'm making guitar pedals and I needed boxes that fit the look. My apple green product boxes look perfect!
Reply from Paper Mart2026-07-24
We're so glad to hear our product boxes are perfect for your guitar pedals and fit the look you desired! Thank you for your wonderful feedback.
As always Papermart comes through!
As always Papermart tins arrive packaged well and without any defects. I’ve ordered from other companies to try and save a bit of money and they come disheveled or with defects. Thanks Papermart!
Reply from Paper Mart2026-07-24
We're so glad to hear our packaging and product quality meet your expectations! We appreciate you choosing us and sharing your positive experience.
out of stock- not like
Reply from Paper Mart2026-07-23
We appreciate you bringing this to our attention. We understand your frustration with items being out of stock and are actively working to improve our inventory management.
Good product selection and very prompt…
Good product selection and very prompt shipping.
Reply from Paper Mart2026-07-23
We're delighted to hear you're pleased with our product selection and the speed of our shipping! Thank you for your wonderful feedback.
The bags are thinner and are bigger,,i…
The bags are thinner and are bigger,,i will not order again.
Reply from Paper Mart2026-07-23
We are sorry the bags did not meet your expectations regarding their thickness and size. We are always working to improve our products.
Fast service but shipping prices…
Fast service but shipping prices outrageous
Reply from Paper Mart2026-07-22
We appreciate your feedback on our shipping costs. We are always working to offer competitive rates.
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