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Cardsdirect

ClaimedCollecting reviews

202 reviews

4.6202 reviews
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About Cardsdirect

Data updated
Website
cardsdirect.com
Category
Business Services
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (17/17)
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About this business

CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.

Is Cardsdirect legit?

Cardsdirect (cardsdirect.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the thick card stock, beautiful art reproduction, and the stunning vibrancy of the printed colors. People also find the online ordering platform extremely user-friendly, allowing consumers to smoothly customize personal and corporate designs with a huge selection of available options. Some reviewers were not happy with certain aspects of their purchases, noting that multiple envelopes arrived without the expected self-seal feature. A few other consumers also felt frustrated that items were occasionally missing from their shipments or experienced unexpected delivery errors.

Auto-generated from all reviews of this business. For reference only.

What people say

The replacement envelopes arrived…

The replacement envelopes arrived quickly and were exactly what was needed. These envelopes needed to be replaced from my own incorrect information that was entered. The quality was excellent, and the issue was handled efficiently.

Reply from Cardsdirect2025-12-18

We're so glad the reprint worked for you! Thank you for your order.

M
MHUnited States · 1 review · Experienced 2025-12-18 ·

cards are of good quality

cards are of good quality. shipped quickly

Reply from Cardsdirect2026-01-12

Thank you for being our customer!

S
Schaefer LawUnited States · 2 reviews · Experienced 2025-12-17 ·

The cards were printed wrong (upside…

The cards were printed wrong (upside down). I reported the issue online, but did not receive a response. When I called customer service to follow up, was told there was not way to replace my order timely and the agent was dismissive/not helpful.

Reply from Cardsdirect2025-12-18

We're sorry for your experience this year with the misprint and inability to replace the order in time for the holiday. Your credit card has been refunded for this order, and we hope we can work together again in the future.

Always Great Customer Service!

I have had the pleasure of working with John Lefler on our annual holiday cards for the past 15 years. Each year, he is extremely helpful and knowledgeable from our first communication through delivery. John knows our company's requirements and works within them to provide competitive pricing and artwork in a timely manner. This year, one of our new offices did not receive its personalized cards due to an error in the delivery address. Immediately after learning about the missing cards, I called John, and he worked with his printing warehouse manager to locate them. It turns out the Post Office returned the cards to Cards Direct because of the incorrect address. Once found, John went the extra mile by resending the cards to the right address, at no additional charge. This exceptional customer service is why I will ALWAYS use Cards Direct for our corporate holiday cards. Working with John Lefler is a breeze, and he makes my job a little easier! Thank you! -Kim K

Reply from Cardsdirect2025-12-18

We appreciate having you as a customer. We will pass this wonderful feedback on to John.

S
SRQHereUnited States · 3 reviews · Experienced 2025-12-01 ·

The ordering process was extremely…

The ordering process was extremely easy. They had a large selection of exactly what I was looking for (calendar cards) and the prices were very reasonable especially considering their low minimum quantities. What really surprised me was how fast the were delivered and how really great they looked. Personalization was exactly as ordered. Very happy.

Reply from Cardsdirect2025-12-18

This is wonderful feedback! We appreciate having you as a customer.

Perfect & timely business holiday cards!

We ordered cards for our business and the process was simple & executed perfectly! We were able to personalize the cards with our business logo. Very timely delivery & just what we ordered! We would definitely recommend them & use them again.

Reply from Cardsdirect2025-12-18

Thank you for this feedback! We appreciate having you as a customer.

We ordered a little later than usual…

We ordered a little later than usual this year. The cards arrived earlier than expected and looked great. We customized them with a student's artwork and the cards looked professionally made.

Reply from Cardsdirect2025-12-15

We're so glad you had a good experience with your order this year! Thank you for being our customer.

Rude Costumer Service

My order was misdelivered. When I tried calling the help line, the phone call kept dropping me before I could speak to anyone. When I reached out over chat, the representatives were rude and short with me. They said they would resend my order. I have yet to receive it..but it should be coming in today.. if it is not delivered to the wrong place.

Reply from Cardsdirect2025-12-15

Thank you for sharing this feedback. We're sorry you had a negative experience with our customer service representative and will pass this feedback along to help us improve. We hope your order arrives today, but if you experience any issues, please reach out again at 866-700-5030 or [email protected] and we'll help!

The cards are beautiful

The cards are beautiful. Customer service was very helpful. I love that they address and mail everything for me. So easy and with the cyber Monday sale the price was very reasonable.

Reply from Cardsdirect2025-12-18

Thanks for shopping our Cyber Monday sale! We appreciate having you as a customer.

Missing Envelopes

We ordered 100 cards and 73 preprinted envelopes with addresses. Normally you would have sent us 27 blank envelopes so we would have enough envelopes for all the cards. We only got the 73 preprinted envelopes. This is the first time in many years of doing business with you that this has happened.

Reply from Cardsdirect2025-12-18

Thank you for letting us know this happened! We will follow up with you directly.

R
RSScUnited States · 4 reviews · Experienced 2025-12-12 ·

Love CardDirect’s “Design Your Own”

I have designed our family holiday cards (we send out over 400 every year) for more than 15 years and after using Staples, FedEx Kinko’s, and other online sites such as Purple Trail (which has gone out of business), I was delighted to find CardsDirect which I have used for several years. Our personalized holiday cards come out great every time. CardsDirect will let you know if anything doesn’t look right before sending them. Bonus self-sealing envelopes! Highly recommend!!!

Reply from Cardsdirect2025-12-15

We're so glad to have you as our customer! Thank you for this wonderful feedback.

A kind hearted lady called Faz in the Colchester Store

I went into the Colchester store last week and spoke to this lovely lady called Faz. I asked her if she could point to the Miss You cards and she came off from behind the till to help me. I explained that I'd lost my mum a week ago and she took the time to chat with me, even though the shop had customers in. I explained what sort of card I was looking for and she showed me some options. While talking to her, I ended up crying as there are not many kind hearted people out in this world who would take time to listen to you. She gave me a hug and said, anytime i needed a chat, and she was working, she would take the time to talk to me. Such a lovely lady. Please can you make sure she sees this. Kind regards Jean

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