Easy and Great!
Easy to create the card online and the product and delivery were great.
Reply from Cardsdirect2025-12-05
Thank you for this feedback!
About Cardsdirect
Data updated- Website
- cardsdirect.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 100% (17/17)
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About this business
CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.
Is Cardsdirect legit?
Cardsdirect (cardsdirect.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the thick card stock, beautiful art reproduction, and the stunning vibrancy of the printed colors. People also find the online ordering platform extremely user-friendly, allowing consumers to smoothly customize personal and corporate designs with a huge selection of available options. Some reviewers were not happy with certain aspects of their purchases, noting that multiple envelopes arrived without the expected self-seal feature. A few other consumers also felt frustrated that items were occasionally missing from their shipments or experienced unexpected delivery errors.
Auto-generated from all reviews of this business. For reference only.What people say
Disappointed
It is my fault I didn't realize that I had to move my message in the card. I thought that you would put it in a logical place. You should provide clearer instructions for setting up personal messages in the card. I had to throw them all out and reorder them.
Reply from Cardsdirect2025-12-05
Thank you for this feedback! We do review special instructions from customers to make changes, but we do print personalization as the customer input it. We appreciate this insight as we are continually evaluating our processes. We appreciate having you as a customer!
It was quite easy to create the card…
It was quite easy to create the card with our picture. This is our 3rd or 4th year using your services! The selection of cards is rather large!! That is the hardest part, choosing which one!!
Reply from Cardsdirect2025-12-05
Thank you for this feedback! We agree, it is hard to choose a favorite. We appreciate you being our customer!
The cards look great
The cards look great. Really pleased with the quality.
Reply from Cardsdirect2025-12-08
We're so glad you enjoyed your order! Thank you for being our customer.
Great quality!
We've ben ordering birthday from Cardsdirect for years for our clients. Great quality and amazing choices.
Reply from Cardsdirect2025-12-05
Thank you for using our birthday cards. We're thankful you're our customer!
Nice Christmas cards
they are excellent quality cards. they have a great design.
Reply from Cardsdirect2025-12-05
Thank you for sharing this feedback!
Customer Experience
Everything went smoothly and easily. Their customer service department is very quick and helpful.
Reply from Cardsdirect2025-12-05
We will pass these kind words on to our customer service team. Thank you for your feedback!
Save The Date With STYLE!!!
The Cardsdirect.com customer service and selection are both a great experience. The customizable “save the date” card allowed my creativity to shine through. I will use Cardsdirect again for my next occasion!
Reply from Cardsdirect2025-12-05
We will pass these kind words on to our customer service team. Thank you for being our customer!
Would Recommend Cardsdirect
I easily placed my order online, and it was shipped promptly. The quality of the item was excellent and matched the online picture perfectly. I will continue to order from Cardsdirect.
Reply from Cardsdirect2025-12-05
We're thankful for your order and feedback!
Excellent cards!
Second year we have ordered from Cards Direct and we are very pleased! There is such a huge selection of cards, it was difficult to choose one! The silver lined envelopes, the quality of the cards and the beautiful scenery make these cards extra special. We will buying our holiday cards from Cards Direct from here on out - thank you!
Reply from Cardsdirect2025-12-05
Thank you for being our customer! We look forward to working with you again.
Customization and ease of use
I appreciate how we can customize any card to suit our company. Your designs are great and the tool to make adjustments are easy. And... the prices are comparable or better than others.
Reply from Cardsdirect2025-12-05
Thank you for this wonderful feedback. We appreciate you being our customer and sharing your experience!
Christmas New Year Customized Card
Came in exactly how I visioned it to be!! An better quality and size
Reply from Cardsdirect2025-12-05
We're so happy to hear your order was exactly what you wanted! Thank you for being our customer.
Designed my own Christmas Greetings
I was able to design my Christmas greeting cards exactly as I wanted. The creation is easy to do and actually fun! The quality is fantastic. I highly recommend this product.
Reply from Cardsdirect2025-12-05
Thank you for the high recommendation!
Our business cards turned out wonderful.
Reply from Cardsdirect2025-12-05
Thank you for this feedback!
I orded 20 cards.
I orded 20 cards. I received 19 and one card was ripped! So now I have only 18. I was traveling and just got back to find your poor service. How do you remedy this?
Reply from Cardsdirect2025-12-03
Thank you for providing us with this feedback. A person from our team will reach out to help fix this issue!
Everything was exactly as planned on…
Everything was exactly as planned on the cards and envelopes. The order was delivered quickly too.
Reply from Cardsdirect2025-12-02
Thank you for your feedback! Happy everything turned out the way you expected.
Christmas Card Proofing Mistake
I have ordered from Cardsdirect for several years with good success with ease of ordering and ease of customizing. However, this year I changed some wording on the verse, and then decided to change it again, and apparently left out a verb phrase in the process. This made the verse nonsensical. We received the cards, and I was embarrassed that my customers would see an incoherent verse due to my mistake. When I posted the requested review, I mentioned my error. I was contacted by Brand Manager from Cards Direct, who offered to reprint the cards free of charge! Wonderful customer servicing philosophy!
Reply from Cardsdirect2025-12-02
Thank you for sharing this feedback. We will be in touch with you!
We have never been disappointed with…
We have never been disappointed with the final product from Cards Direct. Reps are friendly and helpful. Beautifully done!
Reply from Cardsdirect2025-12-03
Thank you for such kind feedback! We appreciate having you as a customer.
This is the second year I have used…
This is the second year I have used CardsDirect and my satisfaction remains as high as last year. Quality Product and professional and courteous customer service
Reply from Cardsdirect2025-12-03
Thank you for your repeat business. We look forward to working with you again next year.
Had an issue with my order- customer…
Had an issue with my order- customer service was excellent in helping to resolve the matter and get new cards shipped.
Reply from Cardsdirect2025-12-03
We will pass this kind feedback on to our customer service team. We appreciate you being our customer!
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