Christmas Card Proofing Mistake
I have ordered from Cardsdirect for several years with good success with ease of ordering and ease of customizing. However, this year I changed some wording on the verse, and then decided to change it again, and apparently left out a verb phrase in the process. This made the verse nonsensical. We received the cards, and I was embarrassed that my customers would see an incoherent verse due to my mistake. When I posted the requested review, I mentioned my error. I was contacted by Brand Manager from Cards Direct, who offered to reprint the cards free of charge! Wonderful customer servicing philosophy!