CardsDirect is quite simply passionate about greeting cards. In our electronic world where millions of emails, texts, and instant messages are exchanged daily, we know that a traditional hand signed Greeting Card can grab someone’s attention unlike most other forms of communication. Think back to the last time you received an unexpected card from a friend or associate . . . the appreciation you felt that someone put the time and thought into sending you a card. CardsDirect knows that a quality card, professionally printed with your personal message or brand, at the best value, is an effective way to promote yourself or company with others.
Cardsdirect (cardsdirect.com) has a 4.6 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the thick card stock, beautiful art reproduction, and the stunning vibrancy of the printed colors. People also find the online ordering platform extremely user-friendly, allowing consumers to smoothly customize personal and corporate designs with a huge selection of available options. Some reviewers were not happy with certain aspects of their purchases, noting that multiple envelopes arrived without the expected self-seal feature. A few other consumers also felt frustrated that items were occasionally missing from their shipments or experienced unexpected delivery errors.
Auto-generated from all reviews of this business. For reference only.Great company to do business with! This is our 5th year ordering our customized company Christmas cards and they make the process so easy! Website is easy to use, print quality is great and fast shipping. Highly recommend!
I've been ordering from CardsDirect for 20 years and will continue for another 200 years.
The cards have already been sent out. They cannot be reprinted. After half the cards had been prepared for mailing, it was discovered that many of the remaining had imperfections in the green metallic "Christmas" printing. "Merry" was fine. The problem was noticed with the first half of the cards but not dealt with. We removed 16 of the remaining cards that we did not want to send out; however, we needed most of those to finish our mailing. I have 5 pictures with red markings around the problems that I want you to observe carefully. Please provide a way that I can send these to you. Most of the missing green metallic occurred on the "h"s and some on the "r"s. This is unacceptable. Most of the splotches occurred on the "rist"s. We would like redress in the form of a partial refund, please. We can't recommend CardsDirect to anyone else or trust your product to order again. Thank you. Peyton White Civilogistix, LLC
Thank you for taking the time to share this feedback, and we are truly sorry that your first experience with CardsDirect did not meet expectations. We understand how important it is for your holiday cards to reflect the quality of your business, and it’s disappointing to hear that imperfections in the metallic green printing affected your mailing. While we understand that the cards have already been sent out and cannot be reprinted, we absolutely want to make this right for you. Anytime an issue arises, with print quality or anything else, our team is here to help right away. You can always reach us at 866-700-5030 or [email protected], and we will work quickly to resolve the issue. A member of our team will contact you directly to assist with your request for a partial refund.
The products are of good quality and are reasonably priced. However, the shipping was a nightmare. The tracking was completely inaccurate, and it took about two weeks longer to receive than was initially indicated.
Thank you for your feedback. We’re glad to hear you were happy with the quality of the product and pricing, but we’re very sorry for the frustration caused by the shipping delays and inaccurate tracking. That’s not the experience we want for our customers. Shipping timelines and tracking updates are important to us, and we’re actively working with our carriers to improve accuracy and communication. If you ever have concerns about an order in transit, our customer support team is always happy to help at 866-700-5030 or [email protected]
Great experience. I just minus one star because just like last year the website is a little glitchy. You have to be very carful or you will lose your work with a glitch. I had to start over from scratch this year at least once and I remember being frustrated with loosing work last year and having to start over. Other than that, the quality was good, the price was affordable and everything was on time. Just would like to see some minor improvements on the functionality of the website.
Very nice card and very reasonably priced
Cards Direct usually does a good job, but they missed the mark entirely this time. I received the cards pretty quickly only to realize every single card had a big black smudge on the inside of every one of them. I contacted them and although they said someone would contact me, they did not, but they did process a replacement order to replace the cards, so that was good. But then I received the new cards which were fine, but when I went to put them all in the envelopes, I realized that they shorted me 15 envelopes, so now I have to contact them again to get some more envelopes. Hopefully they will be fast about getting the missing envelopes to me, but it has been a frustrating experience from start to finish.
Thank you for giving us this feedback. We apologize there was an issue with your initial card's printing and with the envelope quantity. We have put in the replacement envelope order, and it is estimated to arrive to you by early next week. We appreciate you being our longtime customer and hope you will give us the opportunity to work with you again in the future.
Quick and easy! Cards arrived and looked great!
Thank you for your feedback and for being our customer!
We included our signatures in our card and the proof looked great, however there was one name that didn't quite print correctly when I received my order. I let Cards Direct know and it was corrected right away and my order reprinted. I appreciated the quick response and resolution!
Thank you for this feedback. We're glad we were able to get your order perfect!
Credit to John Lefler for making our recurring order simple and efficient for 2026! Thank you.
Thank you for this feedback! We will pass along to John.
I've used Cradsdirect.com for over a decade of custom holiday cards. Quality is excellent as is customer service.
Thank you for this feedback. We will pass along your kind words to our customer service team!
I have been a happy Cardsdirect customer for the past 15 years! The amazing selection, the reliable service, and the outstanding products make this choice a "no brainer"! Each year my friends and family praise the beauty of your cards and I have you to thank. THANK YOU!
Wow! We feel honored to receive this wonderful review and are thankful to have worked with you over the past 15 years. Thank you for making us a part of your holiday tradition.
Cards came quickly and were beautiful and accurately printed.
Thank you for this feedback!
The Christmas cards that we received are perfect and really look nice. The customer service was excellent in every way. Thank you so much for such a great product.
Thank you for this feedback! We are glad to have you as a customer.
We ordered 450 holiday cards, with addressing and stamps. We received the cards with about 75 addressed but not stamped. I called and instead of sending stamps they reordered the 75 and I had to go through and make a new template of addresses that weren't stamped. As of 12/8 we are now still waiting for the rest of our holiday cards. It was pretty disappointing. The product and customizing was great though.
Thank you for this feedback. We apologize for the inconvenience of the missing stamps and will evaluate the reprint process internally. We have refunded you the cost of the missing stamps, and your new order should arrive soon! We appreciate having you as our customer and hope to work with you again.
Great cards, quick, easy and always beautiful.
Thank you for these kind words!
The turn around time is great we placed our order and received it quickly. The cards were beautiful and custom to what we requested.
Thank you for this feedback! We are happy you enjoyed your cards.
This is the 10th year that I’ve ordered Christmas cards from Cards Direct. You have never failed me! The vibrancy of the colors and the quality of the picture and the paper and the envelopes are all excellent! Thank you!
10 years! Thank you for being our customer for so long. We appreciate you!
It is very quick and easy to select a card and create the wording, with signatures and envelopes. Great quality thickness of card as well. Great variety, though we basically look for a legal card, we have always found a new one that will work. Pricing was also great.
Thank you for this feedback. We will make sure to share with our product team as we create new legal designs each year. We appreciate you being our customer!
Always a great selection at a great price. Been shopping here for years. This time I was real late, usually i order Christmas cards in the summer, BUT I'm waiting to move so I wasn't sure of the address to use on the cards. Still got the same great service. What would make it even better? Have your previous address and card inside statement as an option to roll over.
Thank you for this feedback. We appreciate this idea and will add it to our project list! Congrats on the move, and we look forward to working with you again.
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