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金钱与保险

CarShield

201 条评价

3.8201 条评价
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关于 CarShield

数据更新
网站
carshield.com
分类
金钱与保险
所在地
United States · St. Peters
状态
待认证
近 12 个月
201 条评价
差评回复率
82%(45/55 条)
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CarShield靠谱吗?

CarShield(carshield.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于金钱与保险分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jerry Barr · 写过 2 条评价 · 已认证 · 体验于 2026-07-04 ·

Car Shield 的专业人员非常照顾busi.l1l

Car Shield 的专业人员如广告中所说的那样照顾好企业。

CarShield 回复2026-07-20

Jerry, there's nothing better than knowing your experience lived up to your expectations. We're so glad everything came together just the way you hoped it would. Thank you for taking the time to share your experience with us!

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customer · 写过 5 条评价 · 已认证 · 体验于 2026-07-14 ·

我已经使用了我的保单两次,第一次……

我已使用我的保单两次,第一次索赔未获批准。 第二次,汽车盾几乎没有支付任何费用,但我仍然需要支付我的免赔额。 这份保单不值每月 99 美元。 我很快就会取消。

CarShield 回复2026-07-20

We can appreciate why these experiences have left you questioning the value of your coverage. We'd like the opportunity to review your claims with you and help provide a clearer understanding of how your contract was applied. If you have any questions about your coverage or the claim decisions, please contact our Customer Service team at 1-800-587-4612. We'd be glad to walk through everything with you and answer any questions you may have.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

我再也不用担心我的车了!

我再也不用担心我的车了! 您的理赔效率很高,而且非常乐于助人

CarShield 回复2026-07-20

What a wonderful review to read! Knowing you no longer have to worry about unexpected repairs is exactly why we're here. Thank you for your kind words, and we look forward to being there whenever you need us.

M
Mike · 写过 1 条评价 · 已认证 · 体验于 2026-07-17 ·

克莱顿和所有与我交谈过的人……

克莱顿和与我交谈过的每个人都在帮助我方面做得非常出色。

CarShield 回复2026-07-20

Thank you for sharing your positive experience, Mike! We're so glad to hear that our team provided you with excellent assistance. If there’s anything more we can do, Customer Service is always happy to assist.

J
John and Mary Margaret Sampson · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·

承诺,回电从未发生过

CarShield 代表承诺第二天下午 4 点给我回电话并回答我的问题。从来没有接到电话,大约一周前就非常失望了。

CarShield 回复2026-07-20

Thank you for bringing this to our attention, and we apologize that you didn't receive the follow up you were expecting. We'd like the opportunity to learn more about what happened. Please contact our Customer Service team at 1-800-587-4612, and we'll be glad to answer your questions and assist you.

L
LS Kay · 写过 8 条评价 · 已认证 · 体验于 2025-12-06 ·

他们履行了与我签订的合同

CarShield 回复2026-07-17

Knowing your coverage came through when you needed it is exactly what we hope for. Thank you for sharing your experience, and we look forward to being there whenever you need us.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

一切都做得很及时……

一切都做得及时、反应快

CarShield 回复2026-07-20

We're so glad to hear that you experienced timely service and quick responses! Your satisfaction is very important to us, and we appreciate you taking the time to share your positive feedback.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

代表非常乐于助人...

代表非常乐于助人且知识渊博

CarShield 回复2026-07-20

It's always wonderful to know our team made such a positive impression! Thank you for your kind words, and we truly appreciate you taking the time to share your experience.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-16 ·

太棒了

CarShield 回复2026-07-20

We love hearing that! Thank you for taking a moment to share your experience with us. We hope to have the opportunity to assist you again in the future.

M
Mrz Haz · 写过 1 条评价 · 体验于 2026-07-17 ·

寄了一张空头支票!!

寄了一张空头支票!!!你怎么会寄出一张不好的支票!!!!法律套房来了!!!!!!!!!!!!

CarShield 回复2026-07-21

Thank you for bringing this to our attention. We take concerns like yours seriously, but we were unable to locate an account with the information provided in your review. We'd appreciate the opportunity to speak with you and better understand what happened. Please reply with your contract number or contact our Customer Service team at 1-800-587-4612 so we can review your concerns and answer any questions you may have.

a
al p · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

到目前为止,一切都很好!!!

CarShield 回复2026-07-17

That's great to hear! We hope everything continues to go smoothly, and we appreciate you giving us the opportunity to protect your vehicle.

J
Joseph · 写过 4 条评价 · 已认证 · 体验于 2026-07-09 ·

重组合同

这家公司倾听客户的需求

CarShield 回复2026-07-17

We are so glad to hear that you feel we listen to your needs! Providing excellent service and truly understanding our customers is always our top priority. Thank you for sharing your positive feedback.

B
Bill Bredimus · 写过 3 条评价 · 体验于 2026-07-17 ·

您没有将帐户更改为我的...

您还没有将帐户更改为我的正确名称。是比尔,不是菲尔

CarShield 回复2026-07-20

Bill, thank you for bringing this to our attention. We apologize for the confusion. We've confirmed that your account has been updated with the correct name. If you have any other questions or notice anything else that needs our attention, please don't hesitate to reach out.

G
George Tolbert · 写过 5 条评价 · 体验于 2026-07-05 ·

路边帮手

这是一个很棒的政策,特别适合度假和休息。让我没想到的是,我还有一大笔钱要支付不属于维修范围的人工费用。我的问题是为什么没有会员卡来帮助ID。我们是会员。

CarShield 回复2026-07-20

George, thank you for sharing your experience with us. We're glad your coverage was there for you during an unexpected breakdown while you were on vacation, and we appreciate your feedback about the labor costs and having a membership card. If you'd like to go over your claim or have any questions about your coverage, please contact our Customer Service team at 1-800-587-4612. We'd be glad to answer your questions.

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Patricia Jones · 写过 4 条评价 · 体验于 2026-07-10 ·

我是第一次使用…

这是我六年来第一次使用 Carshield,就像广告一样,交易顺利,干得好

CarShield 回复2026-07-20

Patricia, knowing your first claim after six years was such a positive experience means so much to us. Thank you for placing your trust in CarShield, and we hope to continue being there for you for many more years to come!

T
Terry Fouse · 写过 1 条评价 · 已认证 · 体验于 2026-07-12 ·

我打电话确认他们没有……

我打电话以确保他们没有取消我的帐户并确保它保持活跃状态​​,并且同事确保它保持活跃状态​​。我本来想取消,但已经付款了。我决定保持活跃,你不能相信你听到的关于公司的一切。我做了研究,并被告知有关该公司的虚假信息,所以在研究后我决定留在这家公司。毕竟我已经在他们那里工作了 3 个月或更长时间,从来没有使用过它,但有安全感很好。

CarShield 回复2026-07-16

Terry, we appreciate you taking the time to share your experience with us. We are glad to hear that our associate was able to assist you in keeping your account active and that your research led you to continue with our services. We understand the importance of having security and we are pleased that you feel secure with us. We value your continued trust and look forward to serving you.

J
JOAN BENFIELD · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

问题解决了!

CarShield 回复2026-07-17

Joan, that's what we love to hear! We're so glad everything was resolved and you can move forward with confidence. Thank you for taking the time to share your experience.

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Lp · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

你们公司为我节省了 1400 多美元,谢谢……

你们公司为我节省了 1400 多美元,谢谢。我很高兴我有汽车防护罩。优质的服务。

CarShield 回复2026-07-17

We are so happy to hear that we could help you save money and provide you with excellent service. Your positive feedback truly makes our day!

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Paul Hayes · 写过 1 条评价 · 体验于 2026-07-15 ·

我有一个白金计划,并被告知......

我有一个白金计划,并被告知感应油压的传感器(750 美元)不在承保范围内,因为协议中未列出此类传感器。还告诉我无法联系 确定这种情况的实体和“就是这样”通知油压的传感器不被覆盖的想法是荒谬的。 我的电话接听者是一位在家中的女士,对汽车一无所知,粗鲁且轻蔑。这是一家类固醇欺诈公司,我建议不要付给他们一分钱。他们的计划只是拿走你的钱,否认索赔,不向客户追索,然后继续进行下一个投诉。

CarShield 回复2026-07-20

Paul, we understand you're not satisfied with your experience, and we'd like the opportunity to look into this with you. Unfortunately, we're unable to locate your account with the information provided in your review. Please reply with your contract number, or contact our Customer Service team at 1-800-587-4612, so we can review your claim and discuss the interaction you described with our representative. We'd appreciate the chance to better understand what happened and answer any questions you may have.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

11111

非常好拥有

CarShield 回复2026-07-16

Thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.