CarShield

Darrell, it's great to hear our customer service left such a positive impression. We truly appreciate your confidence in CarShield and look forward to the opportunity to serve you again in the future.

Travis, we appreciate your review and are happy to hear you’re satisfied with the service you received! Please don’t hesitate to reach out if you need any further assistance.

Raymond, thank you for your review and for sharing your feedback with us. We're so glad you see value in your coverage. We appreciate your trust and hope to continue meeting your expectations!

Rebecca, we apologize for the repeated calls and appreciate you bringing this to our attention. We'd like the opportunity to take a closer look at your account and determine why the calls continued after you were advised they would stop. Please contact our Customer Service team at 1-800-587-4612. We'd be glad to review your account with you and answer any questions you may have.

Jason, we appreciate your positive review and are delighted you're satisfied with our service! Please don't hesitate to reach out if you need any further assistance.

Thank you for sharing your feedback with us. We appreciate hearing from customers who have been through our claims process before, as your perspective helps us continue improving the experience. We'd welcome the opportunity to discuss what made this claim feel different and answer any questions you may have. Please reach out to our Customer Service team at your convenience.

Lawrence, we understand your concerns and appreciate you taking the time to share your experience. We can understand why you had questions about the parts used for your repair. Your service contract, which is provided at the time of purchase, explains that covered repairs may be completed using parts of like kind and quality, including new, used, or remanufactured parts. If you have any questions about your coverage or would like to discuss your claim in more detail, please contact our Customer Service team at 1-800-587-4162. We'd be glad to answer your questions and help you better understand your coverage.

Larry, thank you for your review and for sharing your feedback with us. If there's ever anything we can help with, please don't hesitate to reach out!

Thank you for taking the time to share your thoughts with us. We understand your concerns about the cost of your coverage. If you'd like to discuss your options, please contact our Customer Service team at 1-800-587-4612. We'd be glad to answer your questions and see how we can help.

Kathy, we understand why this experience has left you with questions, and we appreciate you taking the time to share your feedback. Your service contract explains that covered repairs may be completed using parts of like kind and quality, including new, used, or remanufactured parts. While you're welcome to choose the repair facility you'd like to use, it is ultimately up to each repair facility whether they choose to work with CarShield. Repair costs are also based on the terms and allowances outlined in your contract. If you'd like to go over your claim or discuss your coverage in more detail, please contact our Customer Service team at 1-800-587-4612. We'd be glad to answer your questions and help explain how your coverage was applied.

Brenda, thank you for taking the time to share your feedback. We understand how important it is to be able to reach someone when you need assistance, and we appreciate you letting us know about your experience with our phone system. Feedback like yours helps us better understand where we can improve the customer experience, and we appreciate you bringing it to our attention.

Therese, thank you for taking the time to share your experience with us. It's wonderful to know our team worked with you to get everything taken care of and made the process as easy as possible! If you ever need anything else, please don't hesitate to reach out.

Kathy, thank you for sharing your experience with us. We apologize for the frustration caused by the number of calls you received, as we understand how overwhelming that can be. Unfortunately, we were unable to locate your file with the information provided in your review. We'd appreciate the opportunity to look into this further. Please contact our Customer Service team at 1-800-587-4162 or reply with additional information, such as the phone number or email address used to request your quote, so we can review your concerns.

Leroy, we appreciate the opportunity to hear your perspective. We understand that everyone has different expectations when it comes to vehicle protection plans, and we value your feedback. If you'd like to discuss your concerns further, please contact our Customer Service team at 1-800-587-4162. We'd welcome the opportunity to speak with you.

Jewel, thank you for taking the time to leave a review! It means a lot to know our team helped you feel confident in your coverage and took the time to explain everything clearly. We’re just a call away if you need anything down the road.

Douglas, we're so happy to hear that you had a positive experience with our customer service and that everything met your expectations! Thank you for taking the time to share your feedback.

Tom, thank you for taking the time to share such kind words! Knowing our team helped make you feel informed and confident in your coverage means a great deal to us. We look forward to assisting you again in the future.

Mike, thank you for your review and for sharing your feedback with us! We're glad your claim was handled quickly. If you ever need anything, don't hesitate to reach out.

Thank you for your review, Laura! We're so glad our team was able to provide the guidance you were looking for. If you ever have any questions, we're always happy to help.

What an incredible compliment, Eddie! Knowing this was one of the best experiences you've had in so many years truly means a lot to us. Thank you for sharing your review, and we hope to continue providing you with the same level of service.