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金钱与保险

CarShield

201 条评价

3.8201 条评价
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关于 CarShield

数据更新
网站
carshield.com
分类
金钱与保险
所在地
United States · St. Peters
状态
待认证
近 12 个月
201 条评价
差评回复率
82%(45/55 条)
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CarShield靠谱吗?

CarShield(carshield.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 201 条用户评价,属于金钱与保险分类,口碑一般。22% 的评价为 1 星,差评比例偏高;商家回复了 82% 的差评。数据最后更新于 2026-08-10。

用户怎么说

D
Dennis · 写过 20 条评价 · 体验于 2026-08-06 ·

不诚实...再次!!!

他们需要做什么才能履行合同? 已经近六周了,我已经行驶了 1000 英里以上,但他们声称我行驶了不到 500 英里,所以他们否认了我的说法!我在六周内行驶的里程不可能少于 500 英里。自 6 月 26 日以来,我已加满油箱 2-3 次,每满油箱可行驶约 450 英里。 今天早上他们听了我打来的会员电话来核实里程后,我本来应该在 0800 接到电话,但没有人打来。

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Arlinda Billington · 写过 2 条评价 · 体验于 2026-08-06 ·

我喜欢在线访问

我喜欢在线访问。它为我提供了保养汽车所需的所有信息。

CarShield 回复2026-08-07

That's great to hear, Arlinda! We're so glad the online tools make it easy to find what you need and stay on top of your coverage. We're here anytime you need us.

D
Don · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

我的变速箱被更换为二手车……

我一年前买的一辆二手卡车上更换了变速箱。很高兴

CarShield 回复2026-08-07

Don, we're thrilled your transmission repair was taken care of, and you're back on the road! Nothing makes us happier than hearing you're very happy with the outcome. If you need any assistance in the future, please don’t hesitate to reach out.

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Jerell Jones · 写过 1 条评价 · 体验于 2026-07-29 ·

取消保单

我们与 CarShield 合作已经 2 年了 从未使用过他们的服务 但问题是,我有,我取消了我的保单之前从来没有使用过他们,他们每个月从我的账户上取钱,从来没有迟到过,但是当我取消我的保单时,他们没有给我们一分钱,那么我们支付车盾的钱都去哪儿了,钱在哪里?骗子不会浪费你的时间和金钱,你自己省下来维修,你会更便宜

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Dwight · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

覆盖范围

我有一个关于承保范围的简单问题并得到了满意的答复。

CarShield 回复2026-08-07

Dwight, we're so glad to hear that your question about coverage was answered to your satisfaction. Providing clear and helpful responses is always our goal! We’re always here if you need anything else along the way.

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customer · 写过 1 条评价 · 已认证 · 体验于 2026-07-29 ·

让人相信它被我的……覆盖了。

让人相信它是由我的经销商承保的

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Hiram R Reyes · 写过 1 条评价 · 体验于 2026-08-05 ·

我被指示去“迈达斯”......

我被指示去圣安东尼奥的“Midas”修理我的 2017 款日产“Pathfinder”。 我相信我的车辆会得到所需的维修服务。 修理已经完成,但令我惊讶的是,我的修理超出了 250.00 美元的免赔额。 我不得不自掏腰包额外支付 375.00 美元。 我认为那是虚假广告。 Car Shield 代表派我去 Midas 进行维修并不是我的错。 不好。

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Douglas E. Martin · 写过 6 条评价 · 已认证 · 体验于 2026-08-04 ·

代表通过支付节省了我的钱...

代表提前 6 个月付款,为我节省了钱!

CarShield 回复2026-08-07

Douglas, we're so glad our representative helped you find a way to save. Thanks for the great feedback! Let us know if there’s ever anything else we can assist you with.

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Ted B Kruczek · 写过 5 条评价 · 已认证 · 体验于 2026-07-29 ·

后视镜

我需要帮助更换侧镜。你没有提供任何

CarShield 回复2026-08-07

Ted, we appreciate you taking the time to leave a review. Side mirrors are considered cosmetic components and are not eligible for coverage under the terms of the contract. If you have any questions about what's included in your coverage, please contact Customer Service at 1-800-587-4162. Our team can review your contract with you and provide any clarification you need.

S
Steve Smith · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·

我对…非常满意

我对知识渊博、礼貌友好的代理人的服务非常满意。

CarShield 回复2026-08-07

Steve, we're thrilled to hear that you enjoyed your recent experience with our Customer Service Department! Please feel free to contact us if you need anything else.

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Anders Rask Olsen · 写过 43 条评价 · 体验于 2026-08-06 ·

停止发送垃圾邮件。

停止发送垃圾邮件。 哦,不不不!我经过长时间的努力才摆脱了您每天发送的大量垃圾邮件,现在您又开始发送它们了。 这次我尝试取消订阅,结果发生了什么?两分钟后我收到了你的另一封邮件。 停下来——我什至无法使用你们的服务。 无论如何,你是如何得到我的邮件地址的。

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Bobbie · 写过 2 条评价 · 已认证 · 体验于 2026-07-29 ·

我没有机会使用服务...

我没有机会使用服务,但当我打电话时你总是很愉快

CarShield 回复2026-08-07

Your kind words mean a lot to us, Bobbie! We're glad every interaction with our team was a pleasant one. If you ever need us, we'll be here and ready to help.

J
Joseph Deaton · 写过 1 条评价 · 已认证 · 体验于 2026-07-28 ·

非常容易合作,谢谢

CarShield 回复2026-08-07

Joseph, thank you so much for your feedback! If you ever need anything at all, please don't hesitate to reach out. We're always here to help in any way we can.

P
Prince Dog · 写过 4 条评价 · 体验于 2026-08-06 ·

代理非常专业而且…

代理非常专业且易于理解

CarShield 回复2026-08-07

Your feedback means a lot to us, and we’re happy to hear you were satisfied with our Customer Service. If you need anything further, feel free to get in touch!

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W Dane Rowssler · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·

非常乐于助人而且有礼貌

CarShield 回复2026-08-05

Thank you for your kind words! We're so glad you had a helpful and pleasant experience with our team. If there's ever anything else you need, don't hesitate to reach out.

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GAIL NESTOPOULOS · 写过 5 条评价 · 已认证 · 体验于 2026-07-27 ·

与我交谈的那位女士能够提供帮助……

与我交谈的那位女士能够立即帮助我并轻松地处理了这个情况。

CarShield 回复2026-08-05

Thank you for your review, Gail! It’s great to hear that our Customer Service provided the support you were looking for. If there’s anything else you need, we’re just a call away.

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Davy · 写过 2 条评价 · 已认证 · 体验于 2026-07-27 ·

价格优惠

我能够以非常优惠的价格购买两辆车,而且客户服务非常好

CarShield 回复2026-08-05

What a fantastic start! We're so glad you found a great value for both of your vehicles and had such a positive experience with our team. If you ever have any questions about your coverage, we're always happy to help.

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Bruce Mariano · 写过 2 条评价 · 已认证 · 体验于 2026-08-03 ·

极其痛苦

CarShield 回复2026-08-05

Bruce, we appreciate the opportunity to address the concerns you've raised. If you still have questions or would like to discuss the matter further, please contact Customer Service at 1-800-587-4162. Our team can review the details with you, provide any clarification you may need, and answer your questions.

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Joel B. · 写过 1 条评价 · 已认证 · 体验于 2026-07-27 ·

良好的客户服务

嗯,汽车盾的每个人都很棒。到目前为止,他们已经打过电话,他们会在事情发生时通知我。到目前为止唯一令人失望的是。他们本来应该是检查员昨天三号进行的检查,我想昨天没有人来,或者今天自从这件事发生以来我一直在自己租车

CarShield 回复2026-08-05

Joel, thank you for taking the time to share your feedback. We're glad you've had a good experience with our team, and we apologize for the delay with the inspection. If you haven't already, please contact Customer Service at 1-800-587-4162 so we can review your claim, provide the latest status, and help make sure the inspection is moving forward as quickly as possible.

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William Boyden · 写过 5 条评价 · 已认证 · 体验于 2026-08-04 ·

到目前为止,一切都很好

5星打来电话付款。令人愉快,听起来不像来自第三世界国家。 5 星的路边服务和拖车到维修设施。对于修理厂发生的事情,目前还没有定论!我已经第二周过半了,没有交通工具。我退休了,有固定收入。我们会看到...

CarShield 回复2026-08-07

William, thank you for the 5 stars and for recognizing the service you've received so far! We know you're still waiting on the repair, and we want to make sure you stay informed as the claim moves forward. If you need an update or have any questions, please contact Customer Service at 1-800-587-4162. Our team can review the latest information with you.