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金钱与保险

Cash App

207 条评价

1.7207 条评价
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关于 Cash App

数据更新
网站
cash.app
分类
金钱与保险
所在地
United States · San Francisco
状态
待认证
近 12 个月
207 条评价
差评回复率
96%(163/169 条)
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Cash App靠谱吗?

Cash App(cash.app)在 OK.one 的综合评分为 1.7 分(满分 5 分),基于本站收录的 207 条用户评价,属于金钱与保险分类,口碑较差。76% 的评价为 1 星,差评比例偏高;商家回复了 96% 的差评。数据最后更新于 2026-08-10。

用户怎么说

J
Jimmy Munoz ll美国 · 写过 1 条评价 · 体验于 2026-07-26 ·

我被踢出了我的帐户,因为没有…

我无缘无故地被踢出了我的帐户,它说我违反了条款和条件,但不会告诉我我违反了哪些条款和条件,我开设了帐户,自从我开设帐户以来,他们从来不让我访问任何东西,我也有朋友的合法工作被冻结,永远无法再次看到他们的钱人们在这个现金应用程序上需要小心,因为他们似乎以欺骗别人而闻名,再也看不到数千美元

Cash App 回复2026-07-27

Hi Jimmy, we understand how inconvenient it must be to have your account closed without clarity and then not find the support you were looking for. If you'd like more info, please review our Terms of Service: http://squ.re/cashapptos. Also for further assistance, please reach out to us here: http://help.cash.app/3128.

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Michelle Stabile美国 · 写过 1 条评价 · 体验于 2026-06-12 ·

从儿子的账户中取出资金

从儿子的账户中取出资金。商家一直没有收到。他们不会把钱还给我。我发送支持文件表明商家未收到款项并致电 BBB。仍在努力拿回钱。

Cash App 回复2026-07-28

We hear you and understand how important these funds are, Michelle. Please allow us to take a closer look into this and further investigate. You can get in contact through the available options here: https://help.cash.app/3TlJCOQ. We'll be glad to help.

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Princess Misty美国 · 写过 1 条评价 · 体验于 2026-07-25 ·

Cashapp 关闭了人们的账户,指控...

Cashapp 关闭人们的账户,指责人们欺诈和侵犯他人,然后让你上诉,只是为了再次否认,这让他们很恼火,他们不给你任何解释,我觉得每个人都应该一起停止使用 ca

Cash App 回复2026-07-26

We understand how troublesome it can be to have your account closed, Misty. This is not the experience we want you to have. We want to ensure you get the assistance you need, and take a closer look at your account. You can find all the different ways to reach out here: https://help.cash.app/44QIK7f

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Brandi Smith美国 · 写过 1 条评价 · 体验于 2026-07-26 ·

糟糕的客户服务

首先,我等了两个多月才最终解决我的争议,但它仍然处于开放状态,然后当我尝试提交最近向我提供的更多证据时,他们愚蠢地玩弄tf,并向我发送教科书答案,解释为什么我的争议花了这么长时间,完全忽略了我需要提交争议中涉及的屏幕截图!被挂断并关闭对话,因为在我的争议结束后他们完全忽略了我所说的我已经完成了我只是坚持我的银行现金应用程序太浪费精力和精力

Cash App 回复2026-07-27

Hello Brandi, we hear that your dispute has been open for longer than expected and that you haven't been able to submit the additional information you'd like to provide. We understand how important it is to have clear communication throughout the dispute process. We'd like to take a closer look at what happened, so please reach out to our team here: https://help.cash.app/4wtQaJQ.

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Charles Taylor美国 · 写过 1 条评价 · 体验于 2026-07-22 ·

如果我能给 Cash App 负星……

如果我能给 Cash App 差评,我会的。不要使用这个应用程序。长话短说,我在加油站进行了两次交易,但加油站不工作。他们持有 456 美元,两次持有 226 美元,并说我必须等五天才能拿回钱。我打电话给商家,他们说他们没有持有任何资金,他们给了我一封信给现金应用程序,以便他们可以释放资金。现金应用程序甚至拒绝看这封信。我要求与经理交谈。他甚至非常无助。不要使用这个应用程序。

Cash App 回复2026-07-23

Hi Charles, since gas stations don’t know how much gas you’ll buy until after you finish pumping, they may pre authorize your card for a larger amount. We know how important your funds are. Our team would be glad to take a look at this with you, just write in here: https://help.cash.app/45oggBS - we’ll investigate right away.

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Lmarshnyc美国 · 写过 3 条评价 · 体验于 2026-07-18 ·

现金应用程序在做了 7 年之后很糟糕......

成为会员 7 年后,现金应用程序很糟糕,他们停用了我的帐户,并且不会给出解释,说我违反了他们的政策,试图提出异议,他们不会解除停用,也不会给出解释,我没有做错任何事,但发送和接收资金,甚至高清设置了部分直接存款,他们不会尊重我厌倦了他们,这是完全错误的,不要相信他们

Cash App 回复2026-07-23

We understand how important your account is to you, and we're sorry to hear about this. Account closures can happen for a few reasons. Visit https://help.cash.app/4wvequU to learn more about your options. We're happy to help.

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hugh horner美国 · 写过 1 条评价 · 体验于 2026-06-26 ·

开什么玩笑

有人从我的账户里拿了钱,我没有授权,我什至不知道他们从我的银行账户里拿钱的人,我的银行也审查了肖恩的问题并将其返还给托尼·阿克,但现金应用程序否认了我用他们加油 2000 美元的说法,那是一大笔钱被骗了。从现金中取出你的钱,否则你就会失去它👎🏻

Cash App 回复2026-07-21

We know that unauthorized charges on your account can be inconvenient, and that you may not have received the assistance you were hoping for in the past, but we are happy to assist you from here. We'd love for an opportunity to change your mind and resolve any issues you may have. Feel free to reach out to us here: https://help.cash.app/3128.

K
Kalyl Bentwila美国 · 写过 2 条评价 · 体验于 2026-07-17 ·

如果我能看到零颗星,我会……

如果我能看到零星,我就会把它写下来..我有理由这样做:今天我的妻子把 400 美元寄给了错误的人而不是我。一个我们根本不认识的人,她的名字就突然出现了。 不管怎样,我们要求 Cash up 的人帮助我们,或者至少联系要求她退款的人。 没有帮助,没有联系这个人..我们想和他们拒绝的人谈谈......有点保护错误继续发生。 银行告诉我们..我们不与cash up合作,与Venmo或zelle相比,他们有不同的指导方针。 现在..这肯定是我们的错误,但错误还是会发生!这就是银行系统创建安全和保护协议的原因...... 亲爱的读者……避免兑现……如果您需要的话,他们永远不会保护您。

Cash App 回复2026-07-18

We understand you may not have received the assistance you were expecting and how inconvenient it can be when a payment doesn't go as planned, Kalyl. To prevent sending money to the wrong person in the future, we recommend taking the following precautions: Always double-check the recipient's information and verify the spelling of $cashtags before sending a payment. We'd like to take a closer look into this payment. Please have your wife contact us through the available options here: https://help.cash.app/4w6bDbr. We'd be glad to help.

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Mari JainthiQA · 写过 1 条评价 · 体验于 2026-07-16 ·

快速下载并安装...

快速下载并安装应用程序;简单的注册;应用程序运行流畅;用户友好的界面;支持帮助我开设账户并为其注资;全球可用;到目前为止还没有发现任何缺点。

Cash App 回复2026-07-17

Hi Mari, we are happy to know that you find Cash App simple, runs smoothly, user-friendly interface, and ensuring our customers receive the support they need is a top priority for us! We appreciate your feedback, so we can keep giving you the best experiences. If you need us, you can find all the different ways to contact us here: https://help.cash.app/3128.

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Bobby Digital美国 · 写过 2 条评价 · 体验于 2026-07-17 ·

Cashapp 伤了我孩子的心,却毫无悔意

我为我的孩子注册了 cashapps 家庭帐户。他们 11 岁。我的儿子赚到了人生中第一个 8.95 美元,他想把它存入他的账户。 现金应用程序拿走了他的 8.95 美元,并用于支付我账户上所欠的一小部分余额。 我与他们交谈,他们告诉我儿子他们会为他扭转局面。几分钟后就会回来。 他欣喜若狂。 现在他们向我道歉,但无论对方调查后说什么,他们都没有给他。我有整个对话的屏幕截图。 8.95 美元对他们来说是如此重要,以至于一个伤心欲绝的小孩子就不那么重要了。他们说他们不在乎,他们没有孩子,所以这不会打扰他们。如果可以的话,我会将整个对话发布到这里以及 Facebook 上。 他们伤了他小小的心。我替他弥补了。但现金应用程序确实正在走下坡路,让很多人失望。 SMH

Cash App 回复2026-07-17

Hi Bobby, this is not the experience we want you and your kids have with Cash App, and we hear you haven't received the assistance you were expecting. We'd love for an opportunity to change your mind and resolve any issues you may have. For this reason, we invite you to reach us here: https://help.cash.app/3128, that way we can take another look and address any situation you may be facing.

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Amanda Severa美国 · 写过 3 条评价 · 体验于 2026-07-14 ·

账户关闭无任何解释

我已经使用 cashapp 多年,并使用了它提供给我的所有功能。今天突然在没有任何警告的情况下,我的帐户被关闭,没有任何解释。我使用该帐户供个人使用,以便在家人和朋友之间发送和接收资金。我注册了直接存款和一切。曾经是“全力以赴”的用户,现在我无能为力。客服没有任何帮助,只是说正在审核,需要 10 天。 更新:我已经去帮忙并提交了上诉,但什么也没做。我的帐户仍处于关闭状态,没有任何选择。

Cash App 回复2026-07-16

Hi Amanda, we understand how important your account is to you, and we're sorry to hear about this. Account closures can happen for a few reasons. Visit https://help.cash.app/4gIUnUX to learn more about your options. We're happy to help.

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C Hope美国 · 写过 5 条评价 · 体验于 2026-05-31 ·

提供后一直没有退钱...

在我提供了我的账户被盗超过 600 美元的证据/文件后,我从未退款。我对 4 笔交易提出异议,而且所有这些交易都是由偷了我手机并用它将资金从我的帐户转移到他们的 cashapp 帐户的同一个人完成的。 Cashapp 发现 4 起纠纷中的 2 起是合法纠纷并退还了资金。但他们只需要 25 美元和 2 美元的转账。 440 美元和 150 美元转账未予退还,且不属于欺诈行为。所以他们这样做是自相矛盾的,因为所有 4 种情况都是完全相同的。我收到一份警方报告,说我的手机在别人手里,但不是在我手里。 Cashapp 不关心他们为谁服务,也不关心你的钱!他们和非法转账的人一样坏。他们俩还不如偷我的钱呢!请保持聪明,不要将钱托付给 Cashapp!

Cash App 回复2026-07-16

Hey there, this definitely isn’t what we strive for and hope that we can provide a better experience in the future. We'd be happy to investigate further if there's something amiss. We're always working to improve, and your feedback helps us to do so. Please reach out to us if there's anything else we can do: https://help.cash.app/4vwOiOY.

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joseph escano美国 · 写过 6 条评价 · 体验于 2026-06-18 ·

现金以任何必要方式否认索赔

有史以来最糟糕的经历,汽车被闯入,手机被盗,小偷我们可以使用我的现金应用程序。我向警方报案并上交了它,在提交我的争议后二十分钟内,现金应用程序说他们进行了足够的调查以关闭我的帐户,然后他们否认了我的每一项索赔,说他们是欺诈性索赔,当被要求提供证据时,他们曾经做出决定,但他们从未给过我。提交争议是一件令人头疼的事情,它们让你变得如此困难和喜欢,以至于你不能对此或那提出争议,但实际上你可以。法院刚刚告诉他们如何处理纠纷,但我想他们并不关心,因为他们仍然尽可能地阻止客户解决纠纷。他们的首要任务是以任何必要的方式拒绝您的索赔。他们对你撒谎,告诉你,但告诉你,如果你再打断他们一次,他们就会挂断你的电话,如果他们不能给你正确的答案,他们就会不理你,假装电话出了问题,或者直接挂断你的电话。这家公司就是一个笑话,哈哈,他们的回应是什么,他们的条款和协议清单没有给我任何证据,说明为什么我的争议被拒绝,他们需要被关闭

Cash App 回复2026-07-16

Hello Joseph, we definitely understand how inconvenient it can be to have your account closed. You can learn more by checking out this article: https://help.cash.app/4ypJPAl. Please reach out if you’d like us to take a closer look: https://help.cash.app/3T4MsaO.

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Lucy Karczynski美国 · 写过 1 条评价 · 体验于 2026-06-22 ·

该公司不提供欺诈服务...

这家公司不提供欺诈保护,有一天我醒来看到 Cash App 进行的几笔 ACH 交易,到目前为止,我仍在等待 CFPB 协助我处理我从未授权过的 ACH 交易,但不知何故有人做了这些,我能够联系我的银行撤销其中一些交易,但我现在对 Cash App 的信心为零,因为这些 ACH 交易也透支了我的银行账户,猜猜 Cash App 希望我为这些交易支付什么费用,我会看看会发生什么,但不再使用 Cash App

Cash App 回复2026-07-15

We understand how important your money is, Lucy, and we'd like to do everything we can to help. We’d love to have someone on our team investigate further into this issue you are experiencing with these ACH payments. Mind contacting us so we can take a closer look? Please feel free to reach out in-app or through any of our contact methods here: https://help.cash.app/4fjg5wi.

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Sharon Pruett美国 · 写过 11 条评价 · 体验于 2025-12-14 ·

Cash App 的客户服务……很糟糕

Cash App 的客户服务很荒谬。我提出了争议,并告诉他钱已发送到他的旧现金应用程序,他打开了一个新的现金应用程序,他们否认了,然后我提出上诉,他们仍然否认,所以我损失了 800 美元,因为他们根本不会帮助我。好吧,他们很好地回答了我的回复,但他们仍然无法为我做任何事情,所以我损失了 800 美元。

Cash App 回复2026-07-16

Hi Sharon, ensuring our customers receive the support they need is a top priority for us. Having said that, we're disappointed to hear this dispute has yet to be resolved. We'll do everything we can to get this sorted out for you. Please contact us with a few more details here: https://help.cash.app/4w7GFj9.

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Barbara Baker美国 · 写过 10 条评价 · 体验于 2025-07-12 ·

关闭了我的帐户,没有任何解释,没有人......

关闭了我的帐户,没有任何解释,没有人会跟我说话,也不会重新打开。螺丝现金应用程序和所有其他的

Cash App 回复2026-07-13

Hi Barbara, we understand how inconvenient it must be to have your account closed without clarity and then not find the support you were looking for. If you'd like more info, please review our Terms of Service: http://squ.re/cashapptos. Also for further assistance, please reach out to us here: http://help.cash.app/3128.

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ashley美国 · 写过 2 条评价 · 体验于 2026-07-03 ·

假设在任何…上获得奖金比特币

假设通过比特币收到的任何付款都可以获得奖金比特币......第一次我得到它,第二次没有联系客户支持,他们甚至无法帮助我继续一周得到同样的问题每次我什至发送问题的屏幕截图,但仍然没有帮助

Cash App 回复2026-07-13

Hey Ashley, we hear that you didn't receive the Bitcoin bonus you were expecting and that your support experience has been inconvenient. We understand how important it is to receive clear information. We'd like to take a closer look at what happened, so please reach out to our team here: https://help.cash.app/4f0L6Xb.

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girl power美国 · 写过 1 条评价 · 体验于 2026-07-12 ·

现金应用程序向我收取了三倍的费用……

现金应用程序向我收取了三倍的费用。与 Kam Wilson 进行了交谈,她自称是“cashapp 的最高实体”。当询问我的纠纷进展如何并且她无法回答我的问题时,我要求有人可以回答我的问题。她专业的反应是挂断电话。

Cash App 回复2026-07-13

Hi there, we understand your experience with your dispute and the support you received has been inconvenient. We know how important it is to have your questions addressed clearly. If you're open to it, send our team a message, so we can review what happened and make sure you're being supported properly: https://help.cash.app/3Th908a.

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Aiysha Haqq美国 · 写过 1 条评价 · 体验于 2026-07-09 ·

我希望能给你 0 颗星,但我……

我希望能给你 0 颗星,但我必须留下一些话要说。今天早上我从两个地方加了钱,第二个地方失败了。外部银行寄了钱,你们却没有寄出去。我试图解释这一点,但我被转移到一个甚至无法提供帮助的地方,我不得不重复一遍,但仍然被误解。第二个人有口吃的问题,这让事情变得更糟。长话短说,他挂断了我的电话,我的钱也不见了。为什么在这个地方工作的人会说英语但听不懂?然后就没有经理可以升级。我最不想听到的是“我明白”,而他们显然不明白。我讨厌打电话。

Cash App 回复2026-07-11

Hi Aiysha, we hear you haven't received the assistance you were expecting with your transaction, and ensuring our customers receive the support they need is a top priority for us. For this reason, we invite you to reach us here: https://help.cash.app/3128, that way we can take another look and take a deep care of any situation that you may be facing with your failed transaction.

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theresa moore美国 · 写过 5 条评价 · 体验于 2026-07-10 ·

如果我能给零星我会

如果我可以给零星,我会的,我很喜欢借用功能,它真的很方便,但我住院一个多月了,迟到了还清,因为那一次的迟到,我的借用被暂停了,我假设它已经一年多了,而我只迟到了一个月。我非常沮丧和恼火。考虑关闭它并针对他们的贷款行为提起诉讼

Cash App 回复2026-07-11

We understand your frustration with this Borrow issue, Theresa, our team wants to take a deeper look into this and help clarify what happened. Mind sending us a message, so we can make sure you are getting taken care of? Please feel free to reach out in-app or through any of our contact methods here: https://help.cash.app/4fuDmg1.