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美丽与健康

Cbeautymall

73 条评价

4.373 条评价
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关于 Cbeautymall

数据更新
网站
cbeautymall.com
分类
美丽与健康
所在地
中国
状态
待认证
近 12 个月
30 条评价
差评回复率
0%(0/10 条)
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Cbeautymall靠谱吗?

Cbeautymall(cbeautymall.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 73 条用户评价,属于美丽与健康分类,口碑良好。82% 的评价为 4 星及以上,14% 为 1 星;商家尚未回复差评;近 12 个月新增 30 条。数据最后更新于 2026-10-24。

用户怎么说

Good

Pretty fast delivery considering it was coming all the way to New Zealand. The stuff I got from Girlcult and noricorn was amazing and have become my every day staples. I think it’s important you look into whatever brand you’re buying from before buying but the site itself is very trustworthy and good and they have some really great brands on there.

Most Unique Makeup

CBM has the most unique makeup offerings I've ever seen. With customs, cost, and time to deliver to the US, I was very hesitant at first to place an order, but it went smoothly. I've ordered twice so far with no issues. It does take a while, a few weeks, so keep that in mind. There were a few items that were no longer available, and CBD communicated this clearly and quickly and gave options whether to get credit or replace with different items. I had a little back-and-forth via email with regard to questions about replacement options and CBM was very responsive, replying in <24h in most cases. If you're on the fence about ordering, just do it!

Scammers

Placed an order of about $58 using a discount code for $20 off the entire order. Customer service contacts me to say one of the items was not in stock. They did so by sending me a serial number that was not attached to any of the items so I had to email them to verify which item it was. The item was definitely showing in stock on the website but whatever. They had offered me up to an additional $5 for the inconvenience which I thought was nice. After browsing the website for a replacement, there was not really anything I wanted in a similar price range as the out of stock pallet ($33) so I asked if I could just remove the item and keep the free shipping instead, to which they said yes. Ok great until I got the refund and it was only $25. I informed customer service that the refund was not what I expected to which they answered it was because I used a coupon code. I informed them that the coupon was for $20 off the ENTIRE order (which after removing the pallet would have been $25 leaving me with a $5 charge) and they said this is how they do it. I said that is not reasonable for them to expect me to know that, they did not explain that or I would have done something else. They do not care. They did offer a $10 gift card (which I don't know why they can do that but not refund the $8 on the pallet I'm not getting) but I have no desire to shop with them again. Scammers.

Long long process

I ordered a month ago and my order has still not been dispatched according to their website, I've received no information about what's going on, and after emailing the support to see if there was an issue somewhere, they used the wrong name to refer to the owner of my order number which is worrying. I hope I will receive my order one day, in that case I'll remove my bad review, but for now it feels like I've lost over a 100€ and it's disheartening.

Unique, fun makeup/ great customer service

They had Chinese brands that are hard to get anywhere else here. The brands are so creative and have unique items. I like that they curate little sets so if you're interested in something you can get it in a set with other products from other brands that go together and have a theme. I've never seen that anywhere else. They have a points system that accumulates pretty quickly. And it's exciting to see what the Chinese beauty market has to offer. The creativity is refreshing. Customer service responds quickly and is really nice if you have questions.

Takes forever for the order to be shipped.

I waited nearly 2 weeks for the order to be shipped. Every time I asked the customer service when it would be shipped I didn't get a straight answer only "thank you for your patience". The package arrived a month after I placed the order, so all the excitement on my part was gone, there was only frustration left.

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