Love or order from CBM whenever I want…
Love or order from CBM whenever I want some products from GirlCult or Noricorn. Especially when there are great deals! The process is simple and easy.
About Cbeautymall
Data updated- Website
- cbeautymall.com
- Category
- Beauty & Well-being
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 30 reviews
- Replies to negative
- 0% (0/10)
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Is Cbeautymall legit?
Cbeautymall (cbeautymall.com) has a 4.3 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 30 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
Never received item
Never received my product ($150) and can't get a meaningful response from customer support with any help :,(
I used this website to order some…
I used this website to order some Cheeryep palettes and I’m very satisfied with it. It is safe and quite fast at delivery
Good
Pretty fast delivery considering it was coming all the way to New Zealand. The stuff I got from Girlcult and noricorn was amazing and have become my every day staples. I think it’s important you look into whatever brand you’re buying from before buying but the site itself is very trustworthy and good and they have some really great brands on there.
Great products and great customer…
Great products and great customer service!
Fantastic customer service
Customer service was quick with help when there was an issue and I was able to get a replacement for my items easily. Love the pallets I got too!
I love their products at least all I…
I love their products at least all I have bought are good quality and arrive in perfect state. But it takes a long time to get them I placed my last order June 7 and being the 26 it has not yet shipped.
Unreachable customer service
Unreachable customer service, I placed my order two weeks ago and haven’t received any updates.
Good super !!!
Good super !!!! 💕💕💕
My product arrived broken despite the…
My product arrived broken despite the company’s attempts to secure it. Refund process was good.
Most Unique Makeup
CBM has the most unique makeup offerings I've ever seen. With customs, cost, and time to deliver to the US, I was very hesitant at first to place an order, but it went smoothly. I've ordered twice so far with no issues. It does take a while, a few weeks, so keep that in mind. There were a few items that were no longer available, and CBD communicated this clearly and quickly and gave options whether to get credit or replace with different items. I had a little back-and-forth via email with regard to questions about replacement options and CBM was very responsive, replying in <24h in most cases. If you're on the fence about ordering, just do it!
Great brand
I had the chance to try one of their palettes and the eyeshadows are of high quality and very pigmented. The assistance is always available and fast.
Scammers
Placed an order of about $58 using a discount code for $20 off the entire order. Customer service contacts me to say one of the items was not in stock. They did so by sending me a serial number that was not attached to any of the items so I had to email them to verify which item it was. The item was definitely showing in stock on the website but whatever. They had offered me up to an additional $5 for the inconvenience which I thought was nice. After browsing the website for a replacement, there was not really anything I wanted in a similar price range as the out of stock pallet ($33) so I asked if I could just remove the item and keep the free shipping instead, to which they said yes. Ok great until I got the refund and it was only $25. I informed customer service that the refund was not what I expected to which they answered it was because I used a coupon code. I informed them that the coupon was for $20 off the ENTIRE order (which after removing the pallet would have been $25 leaving me with a $5 charge) and they said this is how they do it. I said that is not reasonable for them to expect me to know that, they did not explain that or I would have done something else. They do not care. They did offer a $10 gift card (which I don't know why they can do that but not refund the $8 on the pallet I'm not getting) but I have no desire to shop with them again. Scammers.
Love these shadows!
Love these shadows!! Blends so nicely and have the most beautiful shimmers and glitters
Anytime I've ordered from them
Anytime I've ordered from them, the items come within a good timely manner. I'll always continue to order from them for a lot of my makeup. They give fantastic deals as well.
Long long process
I ordered a month ago and my order has still not been dispatched according to their website, I've received no information about what's going on, and after emailing the support to see if there was an issue somewhere, they used the wrong name to refer to the owner of my order number which is worrying. I hope I will receive my order one day, in that case I'll remove my bad review, but for now it feels like I've lost over a 100€ and it's disheartening.
Love the selection of different Chinese…
Love the selection of different Chinese branded cosmetics. Packaging was very secure and none of my makeup were damaged. Came within 2-3 weeks which is reasonable. My only problem was the tracking. My order was split into 2 and only 1 had accurate tracking.
Unique, fun makeup/ great customer service
They had Chinese brands that are hard to get anywhere else here. The brands are so creative and have unique items. I like that they curate little sets so if you're interested in something you can get it in a set with other products from other brands that go together and have a theme. I've never seen that anywhere else. They have a points system that accumulates pretty quickly. And it's exciting to see what the Chinese beauty market has to offer. The creativity is refreshing. Customer service responds quickly and is really nice if you have questions.
The eyeshadow and its pigment is too…
The eyeshadow and its pigment is too good. One of my fab💫🤌🤌
Takes forever for the order to be shipped.
I waited nearly 2 weeks for the order to be shipped. Every time I asked the customer service when it would be shipped I didn't get a straight answer only "thank you for your patience". The package arrived a month after I placed the order, so all the excitement on my part was gone, there was only frustration left.
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