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Beauty & Well-being

Cbeautymall

73 reviews

4.373 reviews
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About Cbeautymall

Data updated
Website
cbeautymall.com
Category
Beauty & Well-being
Location
China
Status
Unclaimed
Last 12 months
30 reviews
Replies to negative
0% (0/10)
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Is Cbeautymall legit?

Cbeautymall (cbeautymall.com) has a 4.3 out of 5 rating on OK.one, based on 73 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 82% of reviews are 4 stars or higher and 14% are 1 star; The business has not yet replied to negative reviews; 30 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

I've bought 4 products from…

I've bought 4 products from cbeautymall, after few weeks it turned out 2 of the items are not available. I could change them for other products from this price range, but i've chosen the first ones with a cause- i wanted those particular products, not substitutes.

Parcel never arrived. CS asked me to "go look for it"

I placed an order on the 26th of September of a few hundred dollars. By 9th of October there was still no delivery notification (I didn't order anything on preorder), so I emailed and was told that they would only be arranging shipments late Oct to Early Nov. I said I understood and would wait, but asked to change the delivery address in that case. Mid-November I received an email confirming shipment. I checked a few times and then waited for a delivery confirmation email or the parcel, but opted to be patient given the already long lead time and overseas shipping. Come 11th of December I go to check again and it had been "delivered" on the 25th of November, 15 days ago. I contacted customer support immediately and provided screenshots to ask about the situation and for a redelivery or refund. Instead of contacting the courier, their customer service actually sent me back a screenshot of the SAME delivery notice I had just sent them, and basically sent me an email asking me to go look for it myself. Unbelievable "customer service" DO NOT SHOP HERE

I always have a perfect experience with…

I always have a perfect experience with C beauty mall, I love that I can trust that their products are legitimate & their shipping is very reasonable, much faster than other foreign shipping that I use. I use them for all my Chinese beauty needs because their selection is huge & they are meticulous about providing great service.

Favorite C-beauty shop

Great range of products and good prices. Very fast shipping and safe packaging. They always seem to include a gift that complements the other ordered products and allows me to try new products I would not have known about otherwise. My favorite shop for C-beauty.

I had a great experience shopping at…

I had a great experience shopping at Cbeautymall! 💖 The products arrived quickly, well-packed, and exactly as described. Everything was high quality and authentic. Customer service was friendly and responsive, making the whole process smooth and enjoyable. Highly recommend for beauty lovers! 🌸✨

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