Certus

Hello, Eitan! Thank you for this wonderful review! We're so happy to hear that Melan provided such kind, patient, and professional support. We'll be sure to pass along your appreciation. Thank you for choosing Certus!

Hello, Jamie! Thank you for sharing this experience. We're so sorry your laptop malfunctioned mid-quiz — that must have been so stressful! We're glad Jill was there to restore your course access and get you back on track. We'll pass along your kind words!

Hello, Lorenzo! Thank you for the great feedback — we're glad to hear everything worked out quickly. We appreciate you taking the time to share your experience!

Hello, Happy Customer! Thank you for this wonderful review! We're so glad that Jastine was patient and kind while helping get your Driver's Ed course back up and running. We'll be sure to pass along your kind words!

Hello, Monique! Thank you for the wonderful review! We're so happy to hear that Jestine resolved your issue immediately and that you're enjoying the premier pass. We'll pass along your kind words. Thank you for the recommendation!

Hello, Chris! Thank you so much for this heartfelt review. We're truly touched to hear that Matt took the time to really listen and work with you. We'll be sure to pass along your kind words. Thank you for choosing Certus!

Hello, Megan! Thank you for the great feedback! We're so happy to hear that Matt was quick and responsive and resolved your issue promptly. We'll make sure to pass along your kind words. Thank you for choosing Certus!

Hello, Michael! Thank you for the kind words! We're pleased to hear you found our service professional and that we were able to address your concerns. We appreciate your business!

Hello, Parker! Thank you for your feedback! We're glad to hear you received a quick response and found the explanation easy to understand. We appreciate your business!

Hi there, it sounds like your account got pointed to our safety training catalog instead of the maintenance training you were after, an unfortunate mix-up. We're happy to help you get squared away, please email us at [email protected]. – Certus

Hello, Dawn! Thank you for the wonderful feedback! We're glad to hear that Jestine was helpful and took care of the problem right away. We'll make sure to pass along your kind words. We appreciate your business!

Hello, Fa! Thank you for the kind words! We're so happy to hear that Jestine was helpful and nice. We'll make sure to pass along your appreciation. Thank you for choosing Certus!

Hello, Carlos! Thank you for the wonderful feedback! We're so happy to hear that Grace was kind and helpful in getting you the assistance you needed. We'll make sure to pass along your appreciation. Thank you for choosing Certus!

Hi there, OSHA cards ship via USPS about two weeks after course completion in a plain white envelope with our logo in the corner, easy to mistake for junk mail, so it's worth a second look through any recent mail. The $60 replacement fee isn't ours to set; it's determined by OSHA and the University of South Florida to cover reissuing an official card through the Department of Labor. Once a card is mailed, we have no control over what happens with the carrier, but we know that's frustrating, and we're sorry you were affected by it. – Certus

Hello, Nailan! Thank you for the sweet words! We're so happy to hear that Kie guided you kindly and efficiently to your solution. We'll make sure to pass along your kind words. We appreciate you choosing Certus!

Hello, Chow.Tyme Bakery! Thank you for the great feedback! We're glad to hear the chat agent was helpful and resolved your technical issues quickly. We appreciate your business and look forward to continuing to serve you!

Hello, Manhua! Thank you for the wonderful review! We're so happy to hear that Kie provided patient, professional, and helpful service throughout your experience. We'll make sure to pass along your kind words. We appreciate your business!

Hi Eva, the periodic security checks are there to confirm it's still you working through the material, which matters for courses that report completions to a state agency. We're sorry the frequency made it feel disruptive, and if a mistake set you back further than a single section, that's worth us double-checking. Thank you for the feedback. – Certus

Hello, Thiago! Thank you for the kind words! We're glad to hear the live chat was easy and prompt. We appreciate your support and look forward to continuing to serve you!

Hi Jennifer, that's an awful place to get stuck, especially that close to finishing. Star sticking with you for 45 minutes says a lot about the effort that went into trying to fix it live. If a technical lockout truly can't be resolved in the moment, your progress up to that point should still be saved on the account rather than lost, which is worth confirming rather than assuming a full restart is the only option. We don't have enough information from your review to locate your account, so please email us at [email protected] and we'll make this right for you. – Certus