Best online service I have received
Best online service I have received, willing to assist and helpful.
关于 Cesdeals
数据更新- 网站
- cesdeals.com
- 分类
- 电子与科技
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 10 条评价
- 差评回复率
- 80%（115/144 条）
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商家自述
Online shopping from the huge selection of electronics, cell phone & accessories, computers, car accessories, sporting goods, home products and apparel at reasonable price and worldwide free shipping.
以上内容由商家自行提供，未经平台核实。Cesdeals靠谱吗？
Cesdeals（cesdeals.com）在 OK.one 的综合评分为 3.4 分（满分 5 分），基于本站收录的 371 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：60% 给出 4 星及以上，同时 38% 打了 1 星；商家回复了 80% 的差评；近 12 个月新增 10 条。数据最后更新于 2026-10-25。
用户怎么说
Cesdeal is a Cesspool
I never had a worse online shopping experience as I did with Cesdeals. I ordered garage door remotes that were suposed to have dipp switches and received remotes without dipp switches, which were completely useless to me I asked for a return label so I could return them and get a full refund. They would not send me a return label and they refunded me only haft the purchase price. I was out $22.00 USD. Poor service and very unprofessional to say the least. Do not deal with Cesspool, I mean Cesdeals. Yvon Canada
CESDEALS will not take Responsibility....
I have purchased over a thousand items from Cesdeals. In the past year there shipping has been bad, with items received smashed, walked on, and items missing from packages. When I asked or wrote and told them about the problems I have had their response has been to not take responsibility. I have been asked to send photos (which I did) and send them, nothing has been resolved. I would think that anyone doing business would want customer satisfaction, but not cesdeals. They want you to keep ordering without complaining. I have decided not to order any more from them. There are just too many stores that stand behind what they sell.
False Advertising
They advertised 2 for 1 but only processed 1. Their app got my address wrong. I tried to fix it multiple times. They sent it to the wrong address so I will not receive it. They offered my money back after I return the goods. I cannot return goods that I will never receive. I now must take further action against them.
Missing item
Well done Cesdeals, when a recent order was delivered one of the items I ordered was missing so I contacted Cesdeals Who after I sent photo of the parcel as it was delivered immediately resent the missing item. I was informed of the progress of the situation at every stage Good customer service
Everything was great
Everything was great, good price and things are perfect to use
Daily bombardment of crap emails
Daily bombardment of crap emails. Our company IT guys say they write code that can't be blocked by email filters. Also "unsubscribe" is fake and simply confirms working email addresses to be compiled and sold. PS- Does anyone else also see how fake the Cesdeals 5 star reviews appear?
Having ordered goods that did not…
Having ordered goods that did not arrive, I requested a resend. The goods arrived on time without further problems or issues.
Never use this sight
Never use this sight! It's a total scam. Had to give it a one star rating. Doesn't deserve that rating. Order items back in September still don't have them. Mia keeps saying give it a few more days. I could have swam to China and back by now. Reorder my parts from a reliable web sight. BBB will be notified about Cesdeals.
Great selection of items not easily…
Great selection of items not easily available elsewhere at really good prices.
Do not wish to deal with this Chinese…
Do not wish to deal with this Chinese company, but their 'unsubscribe' link refuses to work...purposely I would reckon, just so they can continue sending their email that I never asked for in the first place. Sound like scammers to me !
Cesdeals 回复2020-10-21
Hello dear customer, Really sorry for bothering you a lot. If you don't want to receive these letters,you can contact our email:[email protected] And we will unsubscribe the newsletter, you will not receive promotion email after a week. Welcome to purchase on us again. Best regards, CESDEALS Customer Service
Pathetic exchange and refund runaround…
Exactly what everyone else has written here so far has happened to me! Beware! If the item is faulty or you have a complaint they close your account and say it is a website sever update or some excuse. They give the run around everytime, seems everyone has the issue with Mia and her understandingfor returns and exchanges. I have been offered credit for something i had returned and was told i could choose several items then they turned around and said due to website update they can only do one item now. They use any excuse they can! DO NOT USE THIS SITE! I fear i will never see my my return or refund! SCAMMERS!!!
Cesdeals 回复2020-10-21
Hello customer, Sorry for any inconvenience caused. We will upgrade our service and will not happen again. If thre's anything we can do for you, please contact our service email. Thank you for your feedback and understanding. Best regards Customer Service
What good is an online purchasing hub…
What good is an online purchasing hub if the order never arrive. They seem to have excellent site, and excellent variety of products, but that's it. Even correspondence with their service did not make the shipment arrive, and it is now many months after the order, so it is as if they don't exist
Cesdeals 回复2020-10-09
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
Warning
Warning. I bought two led lights from them a couple of months back. Only one worked. I call to return the non functioning light. I got a complete runaround. I would suggest you not deal with these people. JS
Cesdeals 回复2020-10-09
Dear customer, Thank you for your feedback. We are really sorry for any inconvenience caused. In order to resolve this issue for you ASAP. please send the detail with a picture or video to our email. When we receive your email we will solve your problem in email.
Although no shipping updates were…
Although no shipping updates were provided on the shipping website, the order was delivered with no problems. I like the product. They’re very nice and look great! Thank you!
Cesdeals 回复2020-10-09
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
They deleted my account
They deleted my account. Probably due my complain. But all complaints were justified, due not delivered items. Seller to avoid at large.
Cesdeals 回复2020-10-09
Hello,customer Sorry for you waiting such a long time. Because of the influence of the coronavirus, the delivery period may be delayed. If there is anything we can do for you,please do not hesitate to let us know.And you can contact our customer service email . Thank you for your patience and understanding. Best regards CESDEALS Customer Service
I bought an item and one thing was missing
I bought an item and one thing was missing from it. After trying to figure out the correct part (I bought a diamond painting), they decided to just refund my money. I corresponded with them on face book and they were very helpful and replied to me quickley.
Cesdeals 回复2020-09-23
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
I got an excellent and professional…
I got an excellent and professional service. Got quick and kind respond whenever needed. Thank you!
Cesdeals 回复2020-09-23
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
Over and Beyond
Cesdeals has gone out of their way to get orders right, which has been complicated with this COVID-19 issues, but they get to the bottom of thimgs, figure them out, and do them right. Thank you Cesdeals.
Cesdeals 回复2020-09-23
Hello dear customer, Thank you for your info and happy for you. If there is anything we can do for you, please do not hesitate to contact us. Welcome to purchase on us again. Best regards, Customer Service
Cesdeals.com a legit bussines with bad return service
I bought many things from Cesdeals.com before. They have good prices. The merchandise shipping usually takes about 5 to 8 weeks to California (U.S.A.) from main China (pre-pandemic time). I bought a new electronic language translator item from them and received a defective item; I provided photos, video of defective item; however, since I noticed a little interest from their part in my case and I paid with Paypal.com, then I decided to open a Paypal dispute to resolve the case. Cesdeals did NOT pay for return shipping so, I paid ~US$27.00. I send picture proof of the return shipping receipt with a tracking number of item back to China. Paypal, resolved in my favor; I waited a total of 5 months for my money refund since I bought it. I figured that since Cesdeals doesn't have a good customer return policy when merchandise is wrong or defective (even after proving it), then it is not worth the money savings. I prefer Not buy with Cesdeals anymore.
Cesdeals 回复2020-09-10
Dear customer, We are really sorry for any inconvenience caused. If there's anything we can do for you,please contact our service email. Best regards Customer Service
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