No Customer Service Reply/ No Order Delivery
I have emailed customer service twice to check re my order. No reply and still not arrived. Please advise.
Sorry for the issue encountered! Pls check your inbox or spam folder for our reply. Thank you!
Chicherjewelry is a leading online store that offers exquisite rings, earrings and necklaces are your best choices. Whether you search for a piece of fine jewelry set for a wedding or to add some sparkle and sophistication to your wardrobe. With our variety of stunning solid sterling silver designs, you’ve got something to suit yourself.Chicherjewelry Was Created to offer you the finest jewelry at a reasonable cost. It transcends everyday to the special occasion that rivals other brands on the market. ChicherJewelry is more than an accessory. It’s the embodiment of our passion, our love, and ultimately, our gift to you.Our PromiseWe promise our jewelry is made of lab-created sapphire and sterling silver to make the jewelry more shining and durable to wear. When working with sterling silver, we also alloy with palladium, which minimizes the allergens and helps retain true color. Details are celebrated in the complicated beadwork, filigree, and engraving that set our pieces apart. We also provide jewelry repair services. Over the years we have been working with a highly skilled local jeweler who uses only the best equipment. Also if you are interested in designing jewelry, we are happy to assist you in creating a custom piece.
以上内容由商家自行提供,未经平台核实。Chicherjewelry(chicherjewelry.com)在 OK.one 的综合评分为 3.8 分(满分 5 分),基于本站收录的 334 条用户评价,属于购物与时尚分类,口碑一般。24% 的评价为 1 星,差评比例偏高;商家回复了 86% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently mention that the online purchasing process is exceptionally smooth, quick, and very straightforward, making it extremely easy to browse and choose lovely gifts. People are also truly happy with the beautiful appearance, first-rate quality, and fabulous design of the stunning jewelry pieces they receive. Though some customers noted that items occasionally arrived in the wrong size, or that the actual stone colors differed noticeably from the online pictures. A few consumers also experienced unexpected challenges when trying to handle return requests or successfully navigate the official business website.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。I have emailed customer service twice to check re my order. No reply and still not arrived. Please advise.
Sorry for the issue encountered! Pls check your inbox or spam folder for our reply. Thank you!
I placed an order with this online store on 22 January. I am wondering if I will ever receive my goods as I am still waiting! I am very annoyed as my goods was a birthday present for my sister which was a week ago. I've emailed 3 times now only to be told it's a busy period. Now they aren't bothering to acknowledge me. It's an upsetting experience 😕😕
Hi, sorry for the issue encountered! Per check, we've replied to your previous emails. Pls check your inbox or sapm folder for your order. Thank you!
I have bought the stuff on 29 jan and thier website said it take 7 t0 15 working days for delivery I have not recived my package as yet I think I made mistake buying from them abd they are not replaying my emails also be careful guys from these companies
Per check, we've replied to your previous email. Pls kindly check your inbox or spam folder. Thank you.
Easy to order and appreciate Special deals.
Customer service has been wonderful. Thr Jewelry is beautiful
I placed an order on their website site for three rings. Then I received an email saying that those items were still waiting in my shopping cart. So I ordered the same thing again. I sent an email to service-chicherjewelry.com asking if they received either of my orders, though I haven’t received any purchase receipts and received an email saying: “Delivery has failed to these recipients or groups: service-chicherjewelry Your message wasn't delivered because the recipient's mailbox is undergoing maintenance and can't accept messages now. Please try resending the message later.” So I tried emailing again later and haven’t gotten any kind of purchase receipt. Have any of you received a purchase receipt?? Plus I’d like to hear from the company directly as to where my order is.
Sorry for the issue encountered! Pls contact us at [email protected] and we'll help with it. It's going well. Thank you!
They’re great on the jewelry that they make but when I received a bracelet, that was way too tight on me they have not gotten back to me on fixing the situation and getting me the larger bracelet and letting me return the one that is too small. it’s supposed to be 6.7 inches and it only measures 6.5 and it’s too tight on my wrist
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It was good. The experience was fine and it was very easy to understand.
I have been so excited waiting on my package it says that it was delivered on the 8th in my mailbox but it's not there has not been there any help with finding out what could have happened because the phone number that I found is not in service
Sorry for the issue encountered. Pls contact us at [email protected] and we'll help with it. Thank you.
I ordered my ring a ciuple of weeks ago and not received anything as yet. Please tell me that I am not buying from a false company
Sorry for the long wait! Pls send your order number and we'll help check it out!
I received my order which did take longer than I expected. When I received it I was not at all happy with the quality look of the ring so I immediately looked into returning the ring. I have done as asked and took a picture of what they requested and they emailed me back saying the return would cost to much and I should consider keeping the ring. I told them no thank you as I would not wear the ring and now it's been almost 4 days with still no response on where to send the ring back to and how tonget a refund. You only give a limited time to return it and I feel like they are stalling. Will not be ordering from them again.
Sorry for the issue encountered! Per check, we've replied to your previous emails. Pls kindly check your inbox or spam folder. Thank you.
I ordered a ring a month ago. No response through email. Chat. Or phone calls. It's as if they disappeared. Beware doing business with this company
Sorry for the long wait! Pls contact us at [email protected]. Then we'll help with it. Thank you!
Easy ordering experience! Can’t wait to see the pieces. We chose expedited shipping.
I never got the ring i ordered. Their telephone is disconnected. And their ChatBot doesn't answer. Looks like i was scammed for $114. 😢
Sorry for the late reply. Pls send your order number or your email address left when making payment. Then we'll help with your order. Thank you!
I have emailed twice to return a ring and it's been a week and no response....HELP PLEASE
Sorry for the issue. We've replied to your emails. Pls kindly check your inbox. Thank you.
I have been watching your designs for long time but I didnot belive in your add finally I decided to purchase the stuff from you hope I will get it becuase lots of website on Facebook are not genuine I have order the stuff for my wife for surprise her on the valentines day If I get the shippment I going to share my positive reviews
Well-designed, intuitive website
Very nice items. Very good customer service
It took longer than expected to receive the ring that I ordered. It came today and it is absolutely stunning. The quality is very well-made. It is so realistic that everybody that sees it is asking me where I got it because they want one. I will definitely be shopping and buy more jewelry from this company as the quality is better than expected
共 334 条符合条件的评价