WOMEN'S FASHION Select the latest fashion and unlimited styles at CICHIC where offers a complete line of the fashion clothings, dresses,accessories, jewelry and independently designed items for all fashionistas
Absaloutley disastrous! Worst company ever. I have never been treated so terribly in my life. The company not only lost my package and refused to refund me, but they also never had me recieve my other one. So I have wasted a lot of money on something I hasve not even recieved. DO NOT BUY FROM THEM. They were also impossible to get in touch with when I had to change something and only contacted me after it was shipped AND STILL they were impossible to contact alwaysd replying the same thing.
UNHELPFUL RUBBING. DO NOT BUY.
Cichic 回复2020-07-09
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem.
As everyone else has said - false advertising as they clearly use stock photos from other companies and then send items which are nothing like the picture. In a current dispute with them on PayPal - they are refusing to pay the postage which is almost the same amount as the item as it has to go to China! Reported to Trading Standards and just waiting for the time when PayPal can get involved. Disgraceful.
Cichic 回复2020-07-09
Hello, sorry to make you have such a bad shopping experience. Has your problem been solved? Can you send me the order number? I will help you solve the problem.
Absolutely horrific I would leave no stars if it was possible. My item did not a arrive and I have since had no refund after asking.
Cichic 回复2020-07-06
Bonjour, désolé de vous faire vivre une si mauvaise expérience de magasinage. Pouvez-vous m'envoyer le numéro de commande? Je vais vous aider à résoudre le problème.
Horrible!! I paid 25$ for jeans in April! It’s now July , I’ve had no updates or emails about shipping or tracking I’m beyond disgusted and disappointed. I wish I would have read the reviews before ordering. Also when I checked my banking info I swear more money was taken then 24$. Awful DO NOT ORDER FROM HERE PLEASE.
Cichic 回复2020-07-06
Hello, sorry to make you have such a bad shopping experience. Sorry, the recent logistics are indeed much slower. Sorry, you can tell me the order number, I will help you solve the problem.
BUYER BEWARE, DO NOT ORDER FROM THIS PLACE. IT’S A SCAM!!!! FALSE ADVERTISEMENT, CLOTHES ARE CHEAP, AND NOT WHAT’S PICTURED!!! THIS PLACE NEEDS TO BE SHUT DOWN, AND THE “OWNERS” JAILED! 😡😡😡
Cichic 回复2020-07-06
Hello, what are the problems you encountered? You can tell me the order number and I will help you solve it.
Absolutely cheap and nasty products. The picture is nothing like the items you receive. Save your money and do not shop here.
Cichic 回复2020-07-06
Hello, if you are not satisfied with our goods, we can return and refund, and can also make appropriate compensation. You can tell me the order number, I will solve this shopping for you. thank.
I ordered a $79.00 planter as a Mother’s Day gift for my mother in May, 2020 - (my fault for forgetting to check first to see where it was shipping from!) It still has not made it! I became suspicious when I failed to receive notification that it had shipped. Ugh!!!! I emailed ChicChic and attempted to stop the order and get a refund. I received a response that the order had already shipped along with a “tracking number”. For at least a week, the tracking number did not show anything. But! Not to worry - from “our” rep. It takes a little time they said. Finally something started showing up with the tracking number. But of course it didn’t have the same shipping date I had been given originally. As of today, 7/3/20, still no delivery! Tracking number has not shown movement since June 13, 2020. Finally, it’s beginning to dawn on me, I’ve been had! I normally don’t do reviews, but am hoping this review can keep anyone else from being scammed by this site.
Order # SUZ60895
Cichic 回复2020-07-06
Hello, sorry to make you have such a bad shopping experience. Sorry, the recent logistics are indeed much slower. Sorry, you can tell me the order number, I will help you solve the problem.
This company is a complete SCAM. Ordered a swimsuit from them for my bday & I still haven’t received it. They’ll provide you with a tracking number claiming that it’s through USPS which is a total LIE. They give out fake order numbers Basically giving you no way of tracking your package with this company. BEWARE THEY ARE COMPLETE SCAMMERS. I am contacting my bank today to dispute the charges.
Cichic 回复2020-07-03
Hello, can you tell me your order number? You give me the waybill number, I can help you check the logistics information. I can help you solve the problem.
I think my package is walking itself, it's been 7 weeks
I was going to wait until I received my clothes but I need to vent now. I ordered outfits 7 weeks ago, I'm STILL dealing with shipping! My package arrived in OH on June 2, and hasn't moved since. So I can't blame CiChic right now, there's 3rd party shipping partners that have received it and not processing or driving (it's been saying in transit since the 2nd). Which still doesn't make sense to me bc if I paid for the express shipping, why send my package to a different state than mine? The third party blames it on customs but if customs has ur package, they WILL notify u. I called. So who has my clothes?? Did an employee take it without checking it in?? Or is my package walking itself here? CiChic really can't do anything but they should change their shipping process to limit the 3rd party BS. 4 shipping companies had access to my clothes. See the problem....
Cichic 回复2020-07-02
Hello, Please provide your order number, I will help you solve it. Thank you.
If I could give them a zero, I would. They sent me an XL that must have been an XS.
Cichic 回复2020-07-03
Hello, because our clothes are produced and shipped in China, the size will be smaller, but not as serious as you said. Can you tell me the order number? We can negotiate to solve the problem,
This store doesn't deserve a rating of excellent they deserve a rating for fraudelient..They been ripping people off for a long time I see.I purchased a dress there three months ago never received it, never got a tracking confirmation, and you damn sure can't contact them.It is really sad how companies and people try to rip there customers off we work hard for our money for uoul to just take it without returning people's merchandize..They really need to be shut down and off the website and I will find out how they can be removed..I understand about covid19 but its going on four months no response from them no tracking nothing but fraud..Please everyone do not order from this website ever I beg you guys do not there just bad,bad, bad Damn
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Hello, can you send me the order number? I will help you solve the problem. Won't let you suffer losses.
I ordered a dress from Cichic and paid extra for express delivery. The dress should have arrived 4 days ago. I emailed the seller and he told me to wait longer. Didn’t offer a partial refund or anything. I then tried to email back but it wouldn’t let me... suspicious?!? So I emailed cichic directly and they never got back to me. Pile of crap!
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Hello, can you send me the order number? I will help you solve the problem. Won't let you suffer losses.
It's been a month since my order. No order status or updates available. I emailed requesting a refund and order cancelation. Hopefully they will respond and do the right thing. I suppose that's the risk you take with most of these company's who are based out of China.
Cichic 回复2020-07-03
Hello, when the order has been shipped, we are indeed unlikely to refund directly. If you are not easy to accept the goods, you can refuse the goods when they arrive at the post office. We will refund you when the goods arrive. We will also refund for lost packets, and will not let you bear the loss. The impact of our logistics on COVID-19 is indeed slower than before, which is an objective situation. We can resolve any problems through consultation.
TERRIBLE FITS LIKE A TEN YEAR OLD CHEAP FABRIC AND THEY DONT REPLY NEVER ORDER FROM HERE IT IS JUNK
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. If you are not satisfied with our products, we can return and refund. Can you tell me the order number? I will try to solve your problem.
**NEVER ORDER FROM THEM!!
I ordered a jacket back in March I believe. I kept emailing them to check the status of my order after not hearing anything for awhile. The item was IN STOCK when I placed the order. So after weeks of them not responding,they finally did indicating to me to please be patient and it's on the way!! Really?? 😡 So after 2 months and counting, they sent me an email yesterday indicating that its OUT OF STOCK!!! You got to be kidding me!! I was expecting that jacket to go with the marching boots, but I'll NEVER order anything else from them again!!! I'm very upset right now...
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. In the face of our work mistakes, I sincerely apologize.
Clothes arrived but would probably wear on desperate occasions.
Giving it 2 stars because the items arrived. I thought they'd never come. They arrived after 5 weeks to Australia even with expedited shipping paid. This is because they ship from CHINA. I was worried about the sizing of the clothes I ordered when finding out that information but thankfully the clothes fit. BUT, the material of the clothes are not good and all the pockets are FAKE. I was so angry! What's the point on designing fake pockets on women clothing! I hate this. You will also have to cut all the loose fabric found in weird areas and iron the clothes you bought. Better to just save your money and buy from forever 21 or something.
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. The impact of our logistics on COVID-19 is indeed much slower than before, I am very sorry.
0 stars. Took over a month and when I finally got my tye dye joggers they were not the pants that were pictured ! Scammers for sure and cheap quality !!! The pants I got would basically be worn by a clown 🤡 Shady website as well
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem.
Ordered boy mom shirt for mother's day (may 10, 2020). They never sent me the shirt. I reached out to customer service, 2 weeks later they sent me a tracking # and blamed everything on covid. Then after 6 weeks, 4+ weeks after mother's day....some hideous shirt with the word "Prodigy" showed up haha. They then told me I clicked on some and bought the wrong shirt???!! What?? I have the email receipt confirmation for the exact shirt I bought. Scam city. How can we send these crooks to BBB?
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
Wow. I ordered a dress in April and still have not received it. When I contacted them asking for an update on the order as the tracking is never updated, they told me to be patient. Pardon?..Its been 7 weeks, I paid for express shipping, AND I was only inquiring, wasn't even upset. Now that I have been told to "be patient" with no other information regarding my order, I will never purchase from this company again.
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem.
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