WOMEN'S FASHION Select the latest fashion and unlimited styles at CICHIC where offers a complete line of the fashion clothings, dresses,accessories, jewelry and independently designed items for all fashionistas
I wouldn’t even give them one star only I have to , to leave a review .
Do not buy from this website .
They never reply . When I did get a reply, please check with your post office . I checked and nothing has been sent . I been waiting 5 months for my order . Terrible terrible company . DO NOT ORDER from their company
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem. If the packet is really lost, we will refund it to you.
I purchased a Boho White Bardot Dress from this site which took 6/7 weeks to arrive even though I had paid for express shipping. The dress is awful, too small despite checking the measurements before ordering, colour is a horrible cream and looks nothing like one I ordered. I paid over £35 in total and now wish I had read the reviews of this site first. It does state a returns policy on website but too be honest I am not feeling confident about that either so will just bin the dress and take the hit. DO NOT BUY FROM THIS WEBSITE!!!
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Because our clothes are produced and shipped from China, the size may be small. Due to problems such as light when taking pictures, there will also be a problem of chromatic aberration. We can return the goods for refund, and can also make appropriate compensation. You can tell me the order number, and I will solve this shopping for you. thank.
I had a terrible experience ordering from this brand. I had originally ordered a pair of joggers for £20 to find out a week later they want another £20 to get my item through customs but I didn’t know this was expected due to usually paying the price which is needed, when I checkout at any online website. Only then they emailed me saying if I don’t pay for the customs price they will cancel so that’s what I waited for and expected which is what I wanted to happen in the first place.. days after they also sent me two of the same letter, which said what the email had previously said when I had read it. I will not be buying from these people again due to trying to con me out of my money which I refuse to let happen!
Cichic 回复2020-07-03
Hello, we do not pay customs duties. I am so sorry.
This is by far the most unreliable company I have ever order clothes from. I ordered two dresses. One of them arrived today after about 4 month of me placing the order. Where is the other dress? Unable to contact PayPal because I made the purchase as a guest I don't have an account with them. Please do your selves a favor, DON'T order from this company
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Sorry, the recent logistics are indeed much slower. Moreover, due to reasons such as lack of stock, we carried out order splitting and delivered in batches. Sorry, you can tell me the order number, I will help you solve the problem.
The worst customer service I’ve ever gotten!!!!! I cannot express how horrible this clothing website is. My order took about 7 weeks to arrive when I paid extra for expedited shipping & they emailed me back saying to please allow more time . I asked for a return label because my 2 items arrived while I was at the hospital giving birth. I didn’t even get to wear any of them & my Maternity photoshoot didn’t happen because of it. They said they don’t provide return labels so they sent me the address to send them back to but it’s the most confusing address giving you extra details that didn’t make any sense. They offered me a 15% refund which then lead to 25% after I was trying my best to return it. They said “we recommend to keep it & sell it otherwise you will be spending a lot of time & return shipping money” 🤦🏻♀️ Seriously don’t buy from this site. I understand it’s during the pandemic but 7 weeks ?! When I paid extra for faster shipping & it said 5-8 days. Maybe 3 weeks but 7 ?! Horrible ! Now I’m stuck with 2 maternity dresses & a 25% refund only
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem.
I received my order today after waiting for almost 4 weeks being that I paid for the 5-8 day expedited shipping which cost an extra $19.00. I been back and forth with this company for the last two weeks about refunding my $19.00 and they act like they can't comprehend!!! Do Not buy anything from this company the clothes are so cheap and there customer service is TERRIBLE!!!!
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem. If it is as you said, we will refund you.
This site deserves no star. My husband bought me a couple of jackets back in March for my birthday. We should've done our research. In April we emailed them about our package. They were quick to respond to say that 28 business days were not up and to be patient and gave us a tracking link. We waited. At the beginning of may I contacted them again and got the excuse that due to covid 19 things might take a bit longer and to be patient. A week later my husband contacted them wanting a refund, they said that because the package was shipped we had to refuse the package and send it back. We explained that we never recieved the package. And what we got was "be patient". Now first week of June, still no package. I message them again and demand for a refund, they give me the same response as my husband but I told them no that I was done being patient and I wanted a refund and there was no way to refuse a package that never arrived. Now everytime I email them I get an automated response such as "refuse the package" or "be patient". Never ever buy from this site, they are scam artists, you won't recieve your package and will be out of money spent. I even tried to go to their site to try and find another means of communication and I couldn't find anything, it won't even let me click on info and refunds tab but it will let me click on shopping tab. I am going to try and find a way to report this site and hopefully get something done.
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem. Won't let you suffer losses.
I ordered a jacket on 8th April and paid extra delivery for it to arrive between “8-15” days. It’s been two months and still hasn’t arrived, I’ve emailed them twice, they respond quickly and did send me a tracking link which wasn’t helpful and hasn’t been updated for weeks. They tell me to “wait for more time” due to the pandemic which is understandable however is ridiculous as I paid extra postage and I’ve received all my others items from other countries quicker.
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Can you send me the order number? I will help you solve the problem.
Ordered back in March a maternity dress. 2 months have passed and nothing.. Still saying leaving China.. Which it isn't. Contacted them but gave lots of excuses. Thankfully paid will PayPal so waiting on the dispute to be solved to which I'll get my money back. Called my bank today.. I'm covered for this and I will get my money back no matter what. Definitely don't order and save your money! Awful awful awful.. They don't even deserve 1 star!
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience.
Fraudulent scammy company that does not maintain contact with their customers.
I ordered a pair of shoes from them in late April, 2020. My bank account was charged 55.35 on April 27. I received an update on May 6th stating the shoes had been shipped.
As of June 8th, i have not received any further communication from the seller. I opened a dispute with paypal (Paypal recommended I contact the seller direction, which I did) and my bank. I included screenshots of my purchase receipt and the date entry in my bank statement. Less than ten minutes after opening the dispute, the seller gave me a 40 dollar credit- not a refund, and not for the full purchase price.
Their credit email invited me to call them direction if I had any further concerns, but didn't include a phone number.
Lastly, for those of you who still need a reason to avoid this company- the contact email I received was an @hotmail address.
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
Do not purchase anything from this site. I ordered a dress for my daughters baby shower early March, it’s now June- the baby has arrived - the dress 👗 Didn’t!!!! Keep your hard earned money folks do not give it to these scammers!!!
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
It's been over a month, I'm still waiting for my purchase and it hasn't come. I really want my jacket what's going on and there's no phone number to call to see where it's a. I'm very upset.
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
My item came quickly and I did pay for expedited shipping. However when I inquired about tracking info I got excuses and there was great lack of communication.
What I am rating poorly is the item itself. I bought a dress based off a beautiful picture. The dress I got was not even remotely close to the one advertised except for color.
Extremely disappointed and unsatisfied with this transaction.
Cichic 回复2020-07-03
Hello, I am sorry for your dissatisfaction with the clothes. We can return the goods for refund, and can also make appropriate compensation. You can tell me the order number and I will help you solve it.
Absolutely appalling service. I ordered an item in January and paid for express service and it’s now nearly June and it’s still in its origin country. I have contacted them multiple times but they keep saying it’s in transit which is a lie
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
The most horrible and nightmare online site ever .. I wouldn’t recommend this to my greatest enemy as well. The service is so low.. had order my stuff for maternity photo shoot in May 9th on express haven’t received my order yet. The shipping should be done by 5-15 days !!!! It’s more than that. When email about it to sales .. no body bothers to give proper answer ... hopeless
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
I ORDER DRESS FOR WEDDING NEED TO COME ON 18 MARCH !!!!!!
STILL NOT COME!!!!! , I OPEN RESOLUTION CASE ON Paypal STILL NOTHING THEY DONT GIVE ME MONEY BACK!!!!! , THIS LADY FROM THIS SHOP ITS SO RUDE !!!!!! , DONT BUY NOTHING!!!!!!!!!! ITS SCAM!!! Never again !!!!!!
Cichic 回复2020-07-03
Hello, can you send me the order number? I will help you solve the problem.
PLEASE DO NOT ORDER FROM THIS SITE, IT’S A SCAM! It takes greater than one month for items to ship, once received they are NOT what was advertised. Way too small, poorly made, cheap fabric, clothes are small enough to fit a child. I’m currently disputing this with PayPal for a full refund. If not resolved in a timely matter, I will dispute the charge with my bank.
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Has your problem been solved? Can you send me the order number? I will help you solve the problem.
I GOT SCAMED OUT OF MY $30 I ORDERED MY ITEM MARCH 10TH AND ITS MAY 19TH STILL NO ITEM IM VERY ANNOYED THERE IS NO TRACKING NUMBER OR SOMEONE I CAN SPEAK TOO
Cichic 回复2020-07-03
Hello, sorry to make you have such a bad shopping experience. Has your problem been solved? Can you send me the order number? I will help you solve the problem.
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