WOMEN'S FASHION Select the latest fashion and unlimited styles at CICHIC where offers a complete line of the fashion clothings, dresses,accessories, jewelry and independently designed items for all fashionistas
Do not buy from this place! I ordered a dress and I seriously got a costume looking dress. Nothing like the picture. I haven’t been able to contact customer service to get a refund! Horrible. It’s a scam
Cichic 回复2020-12-25
Dear Customer,
Thank you for your purchase, and we are deeply sorry to learn that you are not satisfied with the product you received. We have improved our products and hope that you will be satisfied with the next shopping. In order to solve your problem as soon as possible, please contact [email protected], our customer service staff will handle your problem, thank you.
I dont even want to put a single start do not buy from this site is a scam the items are not as described at alllllllllllll. Don't waste your money. Because this company has a shipping address in China which will cost you more to return than your refund money. From any end you will end wasting money. Don't do it. And if anyone knows how to report this page as a scam please do so. I been checking from my end but had not been able to report it.
Absolute disgrace of a company ! They have taken 3 lots of different payments from my PayPal account and I have not received any of the items ! This is downright theft and I have been back and forward with them on email and all I get is check the post office ! No one has them ! This has been going on since last year and this year and still no resolution for almost £200 worth of dresses! Do not use this company unless you are happy losing money
Simple and beautiful, meeting my expectations. Excellent quality, very soft and comfortable to wear. The size is correct. I am very satisfied with this purchase.
I would give this company zero stars if I could. I argued back and forth with this company for over a month because THEY sold me items that did not match the description. I called to see if they could at least send me some of my money back. I argued again with them for another three weeks because allegedly my PayPal account was inactive (not true I use my account all the time) according to the company (cichic).
Cichic 回复2020-10-09
In order to solve your problem as soon as possible, please email [email protected], our customer service staff will take care of your problem.
DON'T GIVE THIS COMPANY YOUR MONEY. GOOD LUCK GETTING A REFUND
My second review because after 20 emails chasing a refund their best offer was a 30% discount + half postage. I argued they should refund full postage because they sent it after i cancelled the order. Surprise, surprise they stopped answering my my emails. They refused a return postage label and when I queried return postage at local post office it would cost £16 almost the cost of the dungarees I'd ordered. The annoying thing was it appeared the company was in the UK I would never have ordered from them if I'd known they were in China because the cost of returning item. In my first review I said they lied about posting it in the first place and they responded to my review saying they didn't lie. Well, what do you think? The tracking info they supplied was bogus, it was sent AFTER I queried non-receipt after 4 weeks and I cancelled the order. When it finally arrived the parcel postage showed it was posted after I contacted them by email & cancelled order.
DO NOT ORDER FROM THIS COMPANY.! Don't know how they got even moderate reviews. Ordered what they advertised as an elegant wool coat with turn down collar and received a polyester rag with hood. And they won't refund.
Chichic suggests in their response that I can contact company for refund - all they offer is 20% refund IF you send back to China. By the time you do that 20% refund is gone.
Cichic 回复2020-10-05
In order to solve your problem as soon as possible, please email [email protected], our customer service staff will take care of your problem.
This store is great l would definitely recommend to all of my friends. I also ordered a black and white swim suit can't wait to get that one and see how it. Will fit.
Hi,Natalia
As we tracked , your package has been delivered to your address on 6-26.Would you pls check it again?
Or you can contact your local post office .The package tracking number is LZ153100564CN .You can track it from https://www.17track.net/en .
Zero is I could. Supposed to take 4 weeks. Took 4 months. These were for a wedding that came and went, without the shoes. I tried cancelling several times the insisted it would only be a short while. WRONG. When the shoes came they were easily a size smaller than what the should have been. The box was also destroyed bc they didn’t pack it correctly. They want me to keep the shoes and sell them. They offered that plus 10%!!!
Ridiculous. They stopped returning my emails right as the date of dispute came up. They knew they just had to string me along until that 6 month date where I couldn’t dispute via PayPal. This place and people are awful!!!
Cichic 回复2020-09-14
Dear Customer
Since our products are all shipped from China, the size will be smaller than your usual size. It is recommended that you choose the size that suits you in the next shopping and our goods size table. In order to solve your problem, please contact [email protected], our customer service staff will take care of your problem, thank you.
They won't reply to emails , just wanted to change the size of an item. That's not customer service if they don't care to reply , I just want my money back at this point, shabby customer service
Cichic 回复2020-09-08
In order to solve your problem as soon as possible, please email [email protected], our customer service staff will take care of your problem.
Buyer’s beware! I ordered a waist trainer and reached out to this company 3 times to exchange the size and they never got back to me as if I have money to waste.
Cichic 回复2020-08-24
Dear friend, please carefully check the information of your order, you are not buying goods from our website, thank you
The service attitude is good, but I am really anxious to wait.
Cichic 回复2020-08-20
Dear Customer
Thank you very much for your recognition of our company. Your positive evaluation is our encouragement to pursue better. We will always add new products, you can follow our shop at any time and share with your friends, thank you very much
Clothes were slightly delayed, but customer service team were excellent. Quality was better than expected and fitted well.
Cichic 回复2020-08-20
Dear Customer
Thank you very much for your recognition of our company. Your positive evaluation is our encouragement to pursue better. We will always add new products. You can follow our shop at any time and share with your friends. Thank you very much.
Cichic’s service attitude is very good and helped me solve some problems, but the logistics is a bit slow.
Cichic 回复2020-08-19
Dear Customer,
Thank you for your purchase. Due to the busy shopping season, the logistics company has a large order volume, and the existing cargo information cannot be updated in time. We are already solving this problem, and there will be no such problem for the next shopping. We will design more and better products in the follow-up, hope you pay attention to our shop, thank you
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