Cloudways

Hi Lu, thank you for taking the time to share such a thoughtful review! It's great to hear that our managed WordPress hosting and support team have made a positive impact on your experience. We work hard to ensure our platform continues to evolve and that our team is always ready to assist with clarity and care. We look forward to continuing to support your journey — there's a lot more in store! We’d love to hear more about the specific projects you’re building. We’ve sent a request via Trustpilot to connect—we’d love to learn more about your experience and see how we can continue to support your growth!

Hi, glad to hear our team was able to step in and get things moving in the right direction! Having a server down is stressful, and it's great to know you felt heard and supported throughout the process.

H Mark, we're sorry to hear about the challenges you've encountered with your payout request. Our Affiliate team has been made aware of your case and will be working with you directly towards a resolution. Thank you for your patience — we appreciate you giving us the opportunity to address this.

Hi there, glad to hear our support team was able to walk you through the troubleshooting and get things sorted! It's great to have you on board as you take this next step — migrating from another provider and launching a new platform is an exciting milestone, and Cloudways is built to scale right alongside you. We're looking forward to being part of your growth journey!

Hi Selvam, thank you for sharing such a wonderful review! It's great to hear that our hosting and support team have made such a positive impression. We take pride in ensuring every interaction is helpful, knowledgeable, and delivered with care — so knowing this has come through in your experience means a lot to us.

Hi Edwin, thank you for sharing your experience! It's great to hear that our team took the time to walk you through everything clearly and followed up to ensure you had the solution you needed.

Hi Reza, thank you for sharing such a detailed review! It's wonderful to hear that your website launch went smoothly and that you had such a positive experience with our team. We're glad the support you received was responsive, clear, and stress-free — that's exactly what we aim for.

Hi Owen, thank you for sharing your experience! It's great to hear our team was able to get things sorted quickly and accurately for you.

Hi Daniel, thank you for sharing your experience! It's great to hear that things have been running smoothly and that our support team has been there when you needed them.

Hi Alex, thank you for sharing your feedback! We're thrilled to hear you had a great experience with our support team.

Hi Viva, thank you for sharing your experience! It's great to hear that our team was able to help you navigate an urgent technical issue with such thoroughness — from reviewing server logs to walking you through the security settings. That kind of clear, patient communication is exactly what we aim to deliver. We'll be sure to pass along your kind words. We look forward to continuing to support you and your website!

Hi Jotyar, thank you for the kind words and for being part of the Cloudways family for six years! It's great to hear our support team has been delivering quick resolutions for you. We look forward to supporting your journey for many more years to come.

Hi Ali, thank you for sharing such a detailed account of your support experience! It's great to hear that our team was able to dig into the root cause of your WordPress upload limit issue and get everything working as expected. What stands out most is that you walked away not just with a fix, but with a clearer understanding of how those PHP-FPM settings work — that kind of knowledge transfer is something we genuinely value in our support interactions. We'll be sure to pass your kind words along to the team.

Hi Gary, we're glad to hear our team was able to provide the support you needed during this process. It's great to know that the investigation is moving forward and that you're working toward a resolution.

Hi Lars, thank you for sharing your experience! It's great to hear you received knowledgeable and patient support — that's exactly the standard we hold our team to.

Hi Roy, thank you for sharing your feedback! We're thrilled to hear you had such a positive experience with our team. We'll be sure to pass along your kind words — it truly means a lot to us. We look forward to continuing to support you and your projects!

Hi Stefan, we're sorry to hear about your experience, and we understand how frustrating this must have been. We have escalated your concern to Support our team to look into it on priority. We appreciate your patience as we work toward a resolution. Your insights are valuable to us and will help us improve our services.

Hi Michelle, It's great to hear that our team has been a helpful resource throughout your hosting journey. We believe that empowering our customers with knowledge is just as important as providing great service, and it's rewarding to know that has come through in your interactions over the years.

Hi Eman, thank you so much for this wonderful feedback! It's great to hear that our platform and support team have made such a strong impression across your 12 years of experience in the industry — that truly means a lot to us.