ComMarker is a leading brand in the field of laser marking and engraving, providing high-quality and efficient solutions for various industries. With its advanced fiber laser technology and innovative design, ComMarker laser marking machines are widely used in the fields of electronics, jewelry, automotive, medical, and more.
Super fast shipping and arrival even after 2 days. Very good customer support. I ordered the wrong laser by mistake, but after a short communication with customer service I was able to get the actual product delivered by reordering. Very well and securely packaged. I can highly recommend them. Keep up the good work.
The item arrived quickly and well before the due date which was outstanding. It was easy putting it together following the instructions. My only disappointment was l did not get the protective screen with my laser as advertised. It would have been a higher rating if l got all that l was supposed to get Have not been able to use it yet as waiting for an enclosure but happy other than that.
With a great product line it was an easy choice to purchase my new fiber laser from Commarker. The B4 30 watt model provides exceptionally accurate and FAST burns with my Lightburn Galvo license giving me complete control over my projects. I tested for engraving speed AND accuracy with the results nothing less than amazing. The contacts with Customer Service - Nancy - provided the answers I needed to make my purchase. My order was placed on Wednesday June 26th and my new fiber laser arrived the next Tuesday, July 2nd. The only "problem" I've had with my B4/30 is that it keeps me up VERY late evenings as once you start burning, you don't want to stop :-).. I can totally recommend Commarker as a reputable business that provides great Customer Service and FAST shipping....
Commarker makes a fantastic line of products that provide terrific results and a variety of price points that make it easy to get started as a beginner or upgrade as an enthusiast.
My initial delivery of my 100w MOPA had a malfunction and ComMarker immediately sent me a replacement. I received the replacement quickly and they stayed in touch until I was up and running. Very great customer service!
I've sent numerous request for a Return Authorization Numnber so I can return a rotary tool with no satisfaction. Not sure what the issue is. I've received a number of responses but no RAN. Soon I'll be past the 30 day return period. Lesson learned!
ComMarker 回复2024-07-02
Dear customers,
We just contacted you to arrange return issue. Waiting your parcel returned to our warehouse.
Keep in touch.
ComMarker Team
Package was shipped promptly and well packed. Item was very heavy and had some damage to the base plate (pushed in) from most likely being dropped. I was able to remove base and straighten out the plate. Item worked very well. Sturdy, strong, quality filters too.
Every product that I have purchased has been top quality.
Communications has never been a problem. They have always gotten back to me in a very reasonable time and answered me completely.
ComMarker is the leading standard of how companies should be ran. Professional, high quality products, and outstanding service.
Purchased 30-Watt CO2 Galvo with 20mm 8x Beam Expander upgrade.
This laser is a very well-built beast.
ComMarker upgraded to a Sino-Galvo RC2808 20mm 8X Expander. Very happy with the upgrade. It was worth the extra cost.
Pre-sales customer service and tech support
are excellent. The beam combiner was questionable so they are sending me a new one.
I will be purchasing a 60-watt Fiber MOPA Laser within the next 2 months, and I plan on purchasing a ComMarker.
If you're thinking about purchasing a Galvo CO2 or Fiber type laser, look no further.
I ordered a ComMarker B4 JPT MOPA 60W fiber laser.
The goods were received in good order even though at first I was a bit worried as the package was quite damaged.
The item was ordered on 26th of April, reported as shipped on on the same day and received on 9th of May. Quite decent considering it was ordered before Easter.
Purchased this to mark some stainless steel parts I sell online with an identification and logo.
It has surpassed all my expectations, the results are very professional looking and I cant believe how quick it engraves and is very easy to set up and use.
It is worthwhile watching the YouTube videos about this product as you can get some good tips.
Delivery to the UK did take a while but well worth the wait.
I found the mechanical Adjustment crank to be very flimsy with poor fitment, Also, the machine does not have the Capability for ethernet connection nor Wi-Fi instead using a USB B coming out of the machine to a USB cable that is provided limited to USB connection only
Dislikes- reason for 3 stars- 110v is a 2 prong with an external ground. I would like to see a 3 prong plugin. The bed holes and center of d80 chuck don’t match up to the center of galvo head. Durning machining of the bed this could be adjusted easily. The safety glasses are questionable with no rating information or certification labels. My 200mm lens had zero protection other than a plastic bag. Focus was extremely off from the handwritten information in the book. Would like to see a better motor for the tower vey loud and questionable if it will last through the sound of it. If the motor does stop functioning for the tower, it is going to be miserable to crank it up or down with the manual adjustment.
Likes- constructed well, sturdy platform, works great, fast, accurate engravings, I overall like the machine a lot., however, there are places for improvement like for everyone and everything in life.
ComMarker 回复2024-04-24
Dear customers,
We had updated plug to 3 prong plgin. If you need that, pls contact us to get updated one.
For goggles, we totally understand your concern. Video and certificate can be offered.
https://youtu.be/2k7RzZ-1B8w?si=MYf-dRnILYWETE_Y
Best regards,
ComMarker team
The products ComMarker supply are excellent, and there customer service department go above and beyond that of other companies I have dealt with. I cannot recommend ComMarker enough.
Seems like a really good machine (B4, 20w). I'm very new so still learning but it was easy to setup and make my first job!
Ezycad2 drivers seem to keep dropping off which is annoying. Hopefully a fix soon.