奈杰尔非常乐于助人，解决了我的问题。
奈杰尔非常乐于助人，解决了我的问题，安排了一名技术人员到我们家来。
CPI Security 回复2026-03-02
We're happy to hear that the assistance with setting up your technician visit was helpful and resolved the issue. Thank you for your feedback!
关于 CPI Security
数据更新- 网站
- cpisecurity.com
- 分类
- 家庭服务
- 所在地
- United States · Charlotte
- 状态
- 待认证
- 近 12 个月
- 66 条评价
- 差评回复率
- 89%（8/9 条）
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CPI Security靠谱吗？
CPI Security（cpisecurity.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 66 条用户评价，属于家庭服务分类，口碑良好。85% 的评价为 4 星及以上，12% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。
用户怎么说
风度翩翩的
风度翩翩，知识渊博，思想多样，甚至解决了我的问题
CPI Security 回复2026-03-02
We're happy to hear that you found our team personable and knowledgeable, and that we could resolve the issue. Thanks!
该代表知识渊博并且……
该代表知识渊博且富有魅力。 他多次尝试解决这个问题，甚至指导我如何自己解决。 我很感激他花时间尝试帮助我。
CPI Security 回复2026-03-02
We're happy to hear that the representative was so helpful and engaging! We appreciate you acknowledging the effort to resolve the issue and the guidance provided. Thanks for your feedback.
Antwan 带领我完成每一步
Antwan 引导我完成每一步，在我们试图解决问题时等待并给予指导。
CPI Security 回复2026-03-02
We're happy to hear that you received excellent support and guidance while resolving the issue. Thank you for sharing your positive experience!
我在所提供的服务上被骗了……
我在将获得的服务方面被欺骗了。 回复 CPI 3-16-26 你们所有的 CPI 再次对我撒谎。我的账户还没有退款。我花了 269 美元购买了一台相机，还支付了我第一次与你们交谈时支付的 49 美元的费用。请停止让我的生活变得如此悲惨，做好你的工作吧。我与众多 CPI 员工进行了交谈，但没有人意见一致。每次和你们互动我都被骗了。请尽快退还我的钱。
CPI Security 回复2026-03-02
We regret that the service was not as described. We will investigate this to ensure it does not happen again. After overlooking the account I see a refund has been processed and issue resolved. Please let us know if you have any further questions or concerns.
他很有耐心而且很友善
我向 Stevenson Antwan 提出了几个不同的问题，他非常友善和耐心，并帮助我解决了所有问题。
CPI Security 回复2026-03-02
We appreciate you taking the time to share your positive experience. We're happy to hear that you were treated with kindness and patience while resolving your issues.
奈杰尔技术助理
Nigel 知识渊博，很有耐心，指导我完成了如何再次设置系统的步骤。 唯一的问题是有时他们在尝试联系服务支持时等待时间太长
CPI Security 回复2026-02-26
We're happy to hear that you found our team member knowledgeable and patient. We appreciate your feedback regarding the long wait times, and we are working to improve our service support.
谢谢
谢谢你，雷·戴维斯。 如今，很少有一家公司像客户获取一样重视**客户保留**。您的快速响应和解决方案发挥了真正的作用，并且绝对使我的帐户免于被关闭。 我衷心感谢您的专业精神和乐于助人的意愿。我希望 CPI 和我一样重视您。
CPI Security 回复2026-03-02
We appreciate your kind words and are so glad we could help resolve the issue. It's great to know that our focus on customer relationships made a positive impact. Thank you for taking the time to share your experience!
我会向大家推荐CPI
CPI Security 回复2026-02-25
We're happy to hear that you would recommend us! Thank you for your positive feedback; we appreciate it.
您的代表可以轻松解决问题
您的代表可以轻松解决问题。非常有帮助和友好。
CPI Security 回复2026-02-25
We are happy to hear that our representative provided helpful and friendly support while resolving your problem with ease.
我与我的……CPI 技术员有过一次出色的经历
我和我的安全安装代表艾伯特一起度过了一段难忘的经历。从他到达的那一刻起，他就表现得专业、彬彬有礼、知识渊博。他花时间解释安装过程，回答我所有的问题，并确保我在离开之前对系统感到完全满意。 他对细节的关注和对做好工作的承诺确实引人注目。一切都安装得整齐而高效，他确保所有组件都能完美工作。我特别感谢他耐心地指导我如何使用该系统和应用程序。 显然，他对自己的工作感到自豪，并真诚地关心客户满意度。我对收到的服务非常满意，并强烈推荐给需要 CPI Security 安全安装的任何人。
CPI Security 回复2026-02-24
We're happy to hear that you had such a positive experience! We appreciate you mentioning the representative's professionalism, knowledge, and attention to detail during your security system installation. It's great to know that you felt comfortable and confident with the system. Thanks for your recommendation!
出色的 CPI 客户服务
Ryan 立即抓住了问题所在，并耐心且专业地引导我解决问题。
CPI Security 回复2026-02-23
We're happy to hear that the issue was immediately understood and resolved with patience and professionalism. Thank you for your positive feedback!
杂乱无章且不尊重。
为位于海滩的第二个家购买了新设备和服务。我们与销售人员详细讨论了 cpi 是否会为该地点提供服务。他们向我保证他们做到了，而且他们在我的位置附近有“7 个家”。 我签了合同，付了钱，cpi 安排了安装日期。我们请了一天假，驱车前往物业（距离我们家约 5 小时路程，也包含在 CPI 内）去见安装人员，但安装人员从未出现。 我致电 cpi，并被告知它已设置为服务调用，而不是安装。 然后，在原定安装时间 4 小时后，我的销售人员给我发了一封电子邮件，表示 cpi 决定不提供服务。让我担心的是，我会把我的家庭和家人的安全托付给一家如此混乱、如此不尊重我们的时间和精力的公司。 他们本可以在一周前轻松地向我们发出警告，并告诉我们他们改变了主意。
CPI Security 回复2026-02-17
We regret to hear about the trouble you experienced with the service installation for your second home. We apologize for the miscommunication regarding the service availability, the incorrect scheduling, and the installer's failure to appear. We are taking steps to investigate what occurred and prevent similar situations in the future. We appreciate your feedback.
我们对 CPI 非常满意
我们对 CPI 非常满意！基南、布莱恩和与我们一起工作的每个人都很棒——礼貌、专业、高效。最重要的是，我们在新家感到安全。感谢您出色的工作和出色的客户服务
CPI Security 回复2026-02-16
We're happy to hear that you had a fantastic experience! It's great to know that our team was polite, professional, and efficient. We're glad you feel safe in your new home. Thank you for your amazing feedback!
现场技术人员（Richard）
现场技术人员（Richaud）很棒，一路上一直让我们了解情况。
CPI Security 回复2026-02-12
We're happy to hear that the technician provided excellent service and kept you well-informed. Thank you for your positive feedback!
马特 - 我们来自查尔斯顿的电视安装工
马特和香农（来自 CPI 查尔斯顿）是我们在北默特尔的电视安装团队。他们到达时遇到了一些挑战。 5 个房间中的两个房间（其中两个最重要的房间 - 客厅和剧院室）的安装位置不正确，安装在墙上。 马特解决了问题，并努力工作了几个小时来克服墙上的布线问题。除了墙壁布线之外，还有很多问题，但马特克服了每个问题，我们的最终安装正在顺利进行。强烈推荐 Matt 作为首选安装人员。他很聪明，坦率地说，他非常擅长安抚极度不安并准备告诉 CPI 来拿设备的客户（我们）。马特为 CPI 拯救了一位客户。
CPI Security 回复2026-02-11
We appreciate you sharing your experience. We're happy to hear that the installation team was able to resolve the prewiring challenges and complete your TV setup. We're glad they could address your concerns and ensure your satisfaction. Thank you for your positive feedback.
很高兴与奈杰尔合作
与奈杰尔合作很愉快。他非常耐心和鼓励。奈杰尔知识渊博，能够以清晰简洁的方式传达信息。
CPI Security 回复2026-02-09
We're happy to hear that you had a positive experience. We appreciate your kind words regarding the patience, encouragement, and clear communication you received. Thank you!
Gentile 女士做得非常出色，帮助……
Gentile 女士非常出色地帮助解决了我们的问题，她为我提供了很多信息并且很有耐心。
CPI Security 回复2026-02-05
We're happy to hear that you had such a positive experience! We appreciate you mentioning the informative and patient assistance you received.
与工作人员的互动很糟糕
与工作人员的互动很糟糕。 他们不知道如何与顾客打交道。 在与该公司签约之前，请阅读 BETTER BUSINESS BUREAU 的帖子
CPI Security 回复2026-02-05
We appreciate you bringing this to our attention. We're sorry you had a negative experience with our team. We'll review this with our QA team so that we can better approve our services.
奈杰尔·沃森太棒了
奈杰尔·沃森（Nigel Watson）非常棒，知识渊博，信息丰富。他非常热心地帮助我解决我的问题。 他想确定在挂断电话之前他已尽其所能帮助我解决问题。他从不咄咄逼人。
CPI Security 回复2026-02-03
We're happy to hear that you had such a positive and helpful experience. We appreciate you taking the time to share your feedback; it means a lot to us.