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Creality

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387 条评价

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关于 Creality

数据更新
网站
creality.com
分类
商业服务
所在地
中国
状态
待认证
近 12 个月
236 条评价
差评回复率
0%（0/220 条）
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+01 833 513 5012[email protected]creality.com

商家自述

CREALITY-3D Printing Evangelist Founded in 2014, Shenzhen Creality 3D Technology Co., Ltd. focuses on the design, research, production of 3D printers and 3D printing related products. The company’s R&D investments on 3d printing cover FDM/resin 3D printers, 3D scanners, filaments, resin, as well as 3D printed drones and robots that back up STEAM education.

以上内容由商家自行提供，未经平台核实。

Creality靠谱吗？

Creality（creality.com）在 OK.one 的综合评分为 2.6 分（满分 5 分），基于本站收录的 387 条用户评价，属于商业服务分类，口碑较差。评价两极分化：40% 给出 4 星及以上，同时 52% 打了 1 星；商家尚未回复差评；评价主要围绕产品、客户服务、质量。数据最后更新于 2026-10-24。

评价综述

AI 生成

Most reviewers were unhappy with their experience overall. Customers experienced extremely poor customer support, noting long delays, unhelpful responses, and severe difficulties when trying to resolve warranty claims. Many people frequently reported defective hardware, broken components, missing items, and software that failed to function properly right out of the box. Some people were satisfied with the fast shipping and found the machines powerful, reliable, and easy to set up for daily use. Reviewers also mentioned that when everything functions correctly, the printers deliver exceptionally clean prints and exceed expectations. Buyers appreciated these helpful features and expressed satisfaction with the performance during successful print runs.

本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。

用户怎么说

Mrg Construction英国 · 写过 1 条评价 · 体验于 2026-03-31 ·

I had a problem with the printer and it…

I had a problem with the printer and it has taken 6 weeks to try and sort out with no luck at the moment you only can contact them via email and they only respond in the early hours of the morning and you be lucky to get more than two responses a week it’s a joke I haven’t been able to use the printer from one week after I bought it so it’s a waste of money.

S
Steve美国 · 写过 4 条评价 · 已认证 · 体验于 2026-03-28 ·

Not a fan of their delivery packaging - but delivered timely

I ordered a large amount of filament. While it was delivered in a reasonable amount of time, They shipped the individual rolls in plastic bags (probably following Amazon's ridiculous lead - I hate these bags) While the individual spools were well packaged in boxes, delivery people aren't always the kindest to what they are delivering. A couple of the boxes were crushed. All of the spools are usable, but I did have one that was a cardboard spool that I had to take some CA glue to. After I spent so much money on that order, would one large cardboard box to further protect the product be asking to much. Cardboard is recyclable too ... those bags are not.

Rafal Sieradzki波兰 · 写过 3 条评价 · 体验于 2026-03-19 ·

No spare parts for simple failure – expensive machine becomes unusable

I own a Creality Falcon 2 Pro and I cannot recommend this machine for long-term use. The failure in my case was minor – only a connector/cable got damaged. However, this small and inexpensive part is impossible to purchase anywhere, not from Creality and not from official distributors. At the same time, the only available option is to buy a full laser module for around $1000, which is completely unreasonable for such a small issue. I tried contacting support multiple times. I received no response to emails, and WhatsApp communication felt automated and did not provide any real solution. In practice, this means that even a simple failure can make the entire machine unusable, with no realistic way to repair it. For a product in this price range, lack of basic spare parts and effective support is unacceptable. I am sharing this so potential buyers understand that after the warranty period, they may be left without real support or repair options.