Cupid Fragrances

Hi Damian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concerns regarding the return shipping costs, the refund options that were offered, and the return instructions you received. We also recognize how you've felt when a return process feels overly complicated or gives the impression that there are unnecessary hurdles. Your feedback about the clarity and ease of our return policy is valuable, and we'll be sure to share it with the appropriate team for review. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Amirali, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concerns regarding your experience with our website and advertising, and we sincerely regret that we did not meet your expectations. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hello, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We sincerely regret that you experienced an adverse reaction to the deodorant. We're also sorry to hear about your concerns regarding the renewal order. Additionally, we apologize that your experience with our customer support did not meet the level of service you expected. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi WillBay, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We appreciate your honest thoughts and understand your preference for the original formula. We also appreciate you sharing that your friends preferred it as well. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Deacon, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We're sorry to hear about your experience regarding the recurring subscription and the cancellation process. We understand how you've felt. Your feedback about both the ordering experience and our customer support has been noted and will be shared with the appropriate team for review. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Nader, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand your concern regarding the product's performance, the expectations created by the advertising, and your concerns about the response you received after raising your complaint. We also appreciate your honest feedback regarding the fragrance itself and the overall value of your purchase. Please know that individual experiences with fragrance and pheromone products can vary significantly, and we understand how you've felt when a product does not deliver the results you had hoped for. Your comments regarding both the product and your customer service experience have been noted and will be shared with the appropriate teams for review. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Hi Keith, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand your concern regarding the status of your initial order, your refund request, and the additional charge for a second order that you no longer wish to receive. We also undersrtand how you've felt. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Hi Kelvin, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how you've felt regarding the shipping time, the tracking information, and your expectation with the longevity of the scent was not met. We also recognize your concerns about the additional products, and we regret that you feel they did not provide the value you expected. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Fernando, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how you've felt after making what you believed was a one-time purchase and then receiving an additional order that you did not expect. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Bruno, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We understand your concern regarding the additional shipment and charges. Our subscription and promotional offers are outlined during the checkout process, including any recurring billing terms when applicable. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Hi Mariusz, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously, and we apologize for any inconvenience you experienced. We truly understand your concern regarding the additional charge you received and the shipment of your order. Our support team will be reaching out to you, as we’d love the opportunity to personally look into this and help make things right. When you have a moment, please feel free to reply directly to that email so we can assist you as quickly as possible. We appreciate your patience and the chance to support you further. Kind regards, Cupids’ Customer Support Team

Hi Chris, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how important it is to receive timely assistance when requesting an order cancellation, and we regret any inconvenience caused by the delays in communication and the difficulties you experienced while seeking support. We also understand how you've felt when expectations regarding the cancellation process and response times are not met. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Brian, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concern regarding the charges associated with your order. Please note that we only process orders based on the information and selections that are successfully submitted and received through our system at the time of checkout. We do not manually add products or modify customer orders We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Chris, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We’re very sorry to hear that your experience with the product and the subscription cancellation process did not meet your expectations. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Jeremy, Thank you for sharing your feedback with us. We’re glad to hear that you are enjoying the cologne, and we also appreciate you bringing your concern regarding the subscription process to our attention. We would like to reassure you that subscriptions can be cancelled anytime, and our customer support team is always available to assist customers with the cancellation process whenever needed. Once a subscription has been successfully cancelled, no future charges will be billed. Please feel free to reach out to us anytime if you still need assistance with your subscription, and we’ll be more than happy to help. Kind regards, Cupids’ Customer Support Team

Hi Steve, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand how you've felt when you don’t experience the results you were hoping for. While many of our customers have shared positive experiences and testified to the effectiveness of our products, we also recognize that results and personal preferences can vary from person to person, especially when it comes to scents and individual chemistry. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team

Hi Daniel, Thank you so much for sharing your feedback with us. We truly take reviews like yours seriously. We understand your concern regarding the subscription, and your updated shipping address not being reflected on your recent orders. We completely understand how concerning this must be, especially when packages are being sent to your previous address. We are committed to helping resolve your concern and would be happy to assist you further. For us to address your concern further, kindly send us the following information if available (Email, Phone number, Order number, and Name) so we can locate your order. Again, thank you for your feedback – it’s always helpful as we work to improve. Kind regards, Cupids’ Customer Support Team