网站上的测量指南使整个过程变得简单。样品足够大以评估颜色。安装方向很明确。我们的订单缺少鲍勃魔杖。虽然需要几封电子邮件和额外的时间才能收到它们,但乔治反应非常灵敏,并且总是与我沟通状态。你可以看出他非常致力于客户服务。我们对购买感到非常满意。
Curtarra 回复2026-02-05Dear Laura,
Thank you so much for choosing Curtarra and for taking the time to share your experience with us. We are thrilled to hear that you found our measuring guides and installation directions helpful—making "Custom Made Easy" is at the heart of what we do.
I’m also glad the larger fabric samples assisted you in selecting the perfect color for your home; we know how vital that tactile experience is when choosing artisan-quality window treatments.
Regarding the missing Bob wands, please accept my sincerest apologies for the oversight and the extra time it took to resolve. While we strive for perfection in every order, I am so pleased to hear that George was able to provide the responsive, committed service we pride ourselves on. I will be sure to share your kind words with him—he will be delighted to know he helped make your experience a positive one.
Welcome to the Curtarra family! We would absolutely love to see how the new curtains have transformed your space. If you’re open to it, please feel free to share a photo with us.
If you need anything else as you enjoy your new view, please don’t hesitate to reach out to us at [email protected].
Warmly,
The Curtarra Team