Curvyfaja focuses on providing shapewear for female customers of all shapes around the world. After continuous transformation and upgrading of the products, the current shapewear has achieved high quality and low price. We focus on wearing comfort and enhancement.While the body can breathe freely, our shapewears give girls the suitable pressure and lifting. We believe that women could be more confident by Curvyfaja shapewear!
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the excellent quality of the apparel, mentioning that the fabrics feel exceptionally soft, breathable, and comfortable enough for continuous daily wear. Many individuals also express great satisfaction with the flattering fit, stylish appearance, and well-made craftsmanship of the clothing pieces available in the store.
However, some customers also noted that the sizing runs significantly smaller than expected, making it extremely difficult to find the correct fit. Additionally, several people experienced frustrating shipping delays and struggled to obtain return labels or proper customer support when attempting exchanges.
I'm sorry to hear you haven't received a reply to your email. Please check your spam folder to ensure our response didn't end up there. In the meantime, I'll escalate this issue to our customer service team to expedite the process. Could you please provide your order number and any additional details here? We'll get your return label to you as soon as possible. Thank you for your patience.
Custmer service is horribke and return policies are horrible
Curvyfaja 回复2024-06-13
I'm sorry to hear about your experience with our customer service and return policies. We strive to provide excellent service and hassle-free returns, and it's disappointing to learn that we didn't meet your expectations. Could you please provide more details about the issues you encountered? This will help us address them more effectively and improve our service for everyone. Thank you for your feedback.
It has been the worst service, i wanted to cancel my order, and they said it was under process, that was almost 15 days ago, the 15 days it should have taken to get here. Then they said they didn’t have the color i order, if i wanted to change the color i said no, then they said i could cancel ii wanted, but i had to pay 15 percent to cancel because it was under processing, but if you don’t have want i want, why can’t you just return my money, back. It’s been almost a month and I haven’t see anything, either my money or the items i order.
Curvyfaja 回复2024-06-13
I'm truly sorry to hear about the frustrating experience you've had with your order. Your feedback is important to us, and I understand how disappointing this situation has been.
Here's what we will do to resolve this for you:
Immediate Review: I will personally look into your order status to understand the delay and the issues with the item color.
Refund Process: Since the item you ordered is unavailable in the color you wanted, you should not have to pay a cancellation fee. I will initiate a full refund for your order and ensure it is processed as quickly as possible.
Communication: I will keep you updated regularly on the status of your refund. You should receive a confirmation email within the next 24 hours.
Again, I apologize for the inconvenience and thank you for your patience. Please feel free to reach out to me directly if you have any further concerns or questions
As of today I have not received any notification of my order
Curvyfaja 回复2024-06-03
I'm sorry to hear that you haven't received any notification about your order yet. Please check your email's spam or junk folder in case the notification was filtered there. If you have an order confirmation number, try logging into your account on our website to check the status of your order.
If you're still unable to find any information, please contact our customer service team with your order details, and we'll be happy to assist you. Thank you for your patience.
Good material fast delivery pants fit amazing didn’t see much of the butt lift but everything else amazing
Curvyfaja 回复2024-06-03
Thank you for your feedback! We're glad to hear that you appreciated the material, fast delivery, and fit of the pants. We'll take note of your comment about the butt lift and pass it on to our team. We hope you continue to enjoy your purchase and look forward to serving you again!
The link for delivery did not work.
Then I felt scammed, when I saw in instagram, the girl said 3 unit pack. I followed the link and the pictures showed 3 unit in different colors. I trusted. Then, I got only one for the same price of 3 similar in Amazon. The quality is not so Good.
Curvyfaja 回复2024-06-03
We're sorry to hear about your experience. It sounds like there may have been some confusion with the product listing. We strive for transparency and want to ensure our customers are satisfied. Please reach out to our customer service team with your order details, and we'll do our best to resolve this issue for you. Thank you for bringing this to our attention.
The material is perfect. The style is very nice. I'm very satisfied with the quality and look great.
Curvyfaja 回复2024-06-03
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with the material, style, and quality of your purchase. Your positive feedback means a lot to us. Enjoy looking great, and we look forward to serving you again!
We're glad to hear that you had a positive experience with us! If you need any further assistance or have any questions, please don't hesitate to reach out. We're here to help!
We apologize for the inconvenience caused by the incomplete order. Please provide us with your order details via [email protected], and we will immediately look into this issue and work to resolve it as quickly as possible. Your satisfaction is our top priority, and we appreciate your understanding.
I followed the advertisement for the pack of 3 tops and only 1 was shipped. When I contacted someone. I asked which where the ones that come as pack of 3 and couldn't respond other than saying I ordered 1 not 3. Fake advertising
Curvyfaja 回复2024-05-28
We apologize for any confusion or inconvenience caused by the discrepancy between the advertisement and your order. Please reach out to our customer service team at [email protected] with your order details so we can investigate this issue and resolve it promptly. We are committed to ensuring our customers receive the products they ordered and will work to make this right. Thank you for bringing this to our attention.
The pants are amazing and they stretch very well and they follow your body’s shape which is very cool and what I also love is they’re not to long I’m 5 2” and I usually have to cut my pants or fold them but not this ones
Curvyfaja 回复2024-05-15
Hello, thank you for your patience with your order. We are glad that you are satisfied with our products and look forward to serving you next time.
Order was placed on the 10th of April 2024. Haven't received item, it still hasn’t been processed and it’s been 2 weeks and order still hasn’t been processed no information has been given. Really poor service do not buy from this website may be a scam at this point
Curvyfaja 回复2024-04-24
Sorry for the inconvenience. Please tell me your order number and email address. Our customer service will contact you within 24 hours and check your order information.