We apologize for any inconvenience caused by our thinner mouldings at larger sizes. We understand your concern and are actively exploring solutions to ensure sturdier options for all our customers. Thank you for your feedback; it helps us improve our products!
We're so sorry to hear your frame arrived damaged, Aaron! We package each frame in our specially engineered boxes to minimize damage in transit, but sometimes things still happen. Our customer service team is always available to resolve issues with frames! We make the process as quick and hassle-free as possible. Our team will contact you to get more information about your damaged frame!