Hi!
"Press 1 for a human?" Not on our watch! We’re so glad you appreciate our traditional customer support. We believe that real printing questions deserve real human answers, and we're proud to be the team you can count on.
Thanks for the awesome shout-out and for choosing CW Outlet & Supplies!
All the best,
The Team at CW Outlet & Supplies
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customer · 写过 3 条评价 · 已认证 · 体验于 2026-05-11 ·
★★★★★
没有得到我想要的
没有得到我想要的。打电话给客服,没有回复。 不是一家有信誉的公司。
CW Outlet & Supplies 回复2026-06-08
Hi David,
We hear you loud and clear, and we're truly sorry for the radio silence. We have sent you a direct message to find out exactly what you needed so we can get it into your hands immediately.
Everything we sell comes with a 100% product guarantee, and we won't rest until this is fixed for you. Please check your inbox so we can get this sorted out today!
All the best,
The Team at CW Outlet & Supplies
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Jon Kessler · 写过 3 条评价 · 体验于 2026-05-28 ·
★★★★★
我订购了错误的墨盒和 CW…
我订购了错误的墨盒和 CW 的代表。帮助我找到合适的产品真是太棒了!
CW Outlet & Supplies 回复2026-06-08
Hi John!
Crisis averted! Thanks for the awesome shout-out. We know how frustrating it is to open a package and realize it's the wrong fit, so we're thrilled our rep could swoop in and help you swap them out for the right products.
Thanks for choosing CW Outlet & Supplies!
All the best,
The Team at CW Outlet & Supplies
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Clare Heffernan · 写过 1 条评价 · 体验于 2026-05-28 ·
★★★★★
良好的沟通和跟进
良好的沟通和跟进。然而,他们的客户服务电话号码却一直处于断开状态。我可以通过电子邮件联系他们。
CW Outlet & Supplies 回复2026-06-08
Hi Clare,
Thank you for taking the time to share your experience. We are pleased to hear that our digital correspondence met your expectations for prompt and effective follow-up.
Please accept our apologies for the technical difficulties you experienced with our customer service phone number. We take connectivity issues very seriously, and our IT team is currently auditing our phone lines to resolve these disconnections. We appreciate your business and your flexibility in reaching out to us via email.
Sincerely,
The CW Outlet & Supplies Team
CW Outlet and Supplies 让我们的非营利组织可以轻松申请其免税计划。 这实际上是在几分钟内完成的。 我们非常感谢他们的客户服务! 谢谢你!
CW Outlet & Supplies 回复2026-06-08
Hi there,
Thank you so much for the beautiful 5-star review! We know that for a nonprofit organization, every minute saved on administration is a minute you can put back into serving your community. We deliberately designed our tax-exempt application to be completely hassle-free, and we are absolutely thrilled to hear it took literally just minutes to get you set up.
Thank you for the incredible work you do, and we are incredibly proud to have CW Outlet & Supplies support your organization!
Best regards,
The Team at CW Outlet & Supplies
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Melvin Keeter · 写过 2 条评价 · 体验于 2026-05-20 ·
★★★★★
价格
价格、订购便捷性、交货方式如所述。
CW Outlet & Supplies 回复2026-05-22
Thank you, Melvin!
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Joan Bindner · 写过 1 条评价 · 体验于 2026-05-13 ·
★★★★★
事实证明,更换...
事实证明,我收到的更换墨盒以及打印时的外观都非常好。
CW Outlet & Supplies 回复2026-05-19
Hi Joan!
"Excellent" is music to our ears! We are so glad your replacement cartridges were easy to install and are printing beautifully. There is nothing we love more than helping our customers get top-tier results.
Happy Printing,
The Team at Cartridge World
Hi Doug,
Thank you for the great feedback on our pricing and website! We love making the ordering process easy for you.
I have just emailed you the prepaid shipping labels. You can simply print them out and stick them on the box whenever you're ready. Thank you for doing your part for the environment!
Best regards,
The Cartridge World Team
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SUE STEINER · 写过 7 条评价 · 已认证 · 体验于 2026-04-24 ·
★★★★★
绝对棒极了。
我很高兴地说我很高兴看到墨水的交付速度有多快。
CW Outlet & Supplies 回复2026-05-04
Hi Sue,
We think you are absolutely awesome, too! Thank you for the fantastic review.
We know that when you are running low on ink, you usually need it right away. We are thrilled to hear that our fast delivery hit the mark and got you exactly what you needed, right when you needed it!
Best regards,
The Cartridge World Team
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Sue · 写过 1 条评价 · 体验于 2026-04-24 ·
★★★★★
交货速度
我收到墨粉订单才几天。 服务非常快。 我很欣赏退货地址标签,它使我可以轻松回收用过的碳粉盒。
CW Outlet & Supplies 回复2026-05-04
Dear Sue,
Thank you for sharing your experience. We are pleased to hear that you enjoyed our fast delivery and found our cartridge recycling program convenient. We appreciate your business and your commitment to recycling. We look forward to serving you again.
Sincerely,
The Cartridge World Team
Hi Christine,
Thank you for your review and for your incredible patience. We know how aggravating it is when payment gateways glitch, especially when it results in a temporary hold on your funds.
We are so grateful that you took the time to work with our customer service team and place your order again. We are actively looking into this PayPal timeout issue to ensure a smoother checkout experience moving forward.
Cheers,
The Cartridge World Team
Hi Alexia,
Thanks for the awesome shout-out! We love being the team that checks in so you don't have to. We’re sorry again about that messy cartridge, but we’re so glad we could get the replacement out to you immediately.
Providing a reliable product at a reasonable price is our goal every single day. Thanks for choosing Cartridge World!
Happy Printing,
The Team at Cartridge World
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Evan · 写过 2 条评价 · 体验于 2026-04-23 ·
★★★★★
墨盒世界 A+
Cartridge World 非常易于使用和导航。 该网站可以轻松识别我的打印机类型和兼容碳粉类型。 价格明显优于专卖店和制造商。 另外,客户服务也很方便。 当我打电话时,卡罗琳立即拿起电话,向我展示了我需要知道的一切。 绝对推荐。
CW Outlet & Supplies 回复2026-04-24
Hi Evan,
Thank you for the high praise! Our goal is to provide a superior alternative to big-box retailers by combining competitive pricing with personalized service.
It’s wonderful to know that our printer identification tools worked well for you and that our team provided the accessible support we strive for every day. We truly appreciate the recommendation and are proud to be your new go-to for printing supplies.
Sincerely,
The Cartridge World Team
Hi Janis,
Thank you for your feedback. While we strive for 100% accuracy on every shipment, we know that how a company handles a mistake is the true test of their service.
We are pleased to hear that you appreciated our no-hassle refund process. Providing a stress-free experience—from purchase to potential returns—is a core part of our mission. Thank you for recognizing our efforts and for your kind words!
Sincerely,
The Cartridge World Team
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Steck · 写过 2 条评价 · 已认证 · 体验于 2026-04-14 ·
★★★★★
一如既往
一如既往,及时的运输和优质的服务。
买了CW很多年了,非常好的产品。
CW Outlet & Supplies 回复2026-04-22
Hi there,
Thank you for your continued trust in Cartridge World. It is our goal to provide the same excellent service and high-quality products on your hundredth order as we did on your first.
We truly appreciate your long-term business and look forward to continuing to provide the reliable printing solutions you’ve counted on for years.
Sincerely,
The Cartridge World Team
HI Walter,
Thank you for sharing your experience! We take great pride in our ink formulations to ensure that they provide the same vibrancy and reliability as the original equipment manufacturers.
Knowing that our products are performing "just as well" for you is exactly what we strive for. Thank you for choosing Cartridge World and for recommending us to others!
Sincerely,
The Cartridge World Team
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Amelia Torres · 写过 3 条评价 · 已认证 · 体验于 2026-04-14 ·
★★★★★
易于使用的网站
易于使用的网站
准时交付
产品发挥应有的作用
感谢您的无缝服务
CW Outlet & Supplies 回复2026-04-21
Hi Amelia!
Thanks for the fantastic shout-out! We’re thrilled that the site was easy to use, the delivery was on time, and the product is working perfectly.
"Seamless" is our favorite way to describe a customer’s journey. Thanks for choosing us, and happy printing!
All the best,
The Team at Cartridge World
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John collins · 写过 1 条评价 · 已认证 · 体验于 2026-04-14 ·
★★★★★
它准时到达并且价格合理......新墨盒
它准时到达并且价格合理。
CW Outlet & Supplies 回复2026-04-21
Hi John,
Thank you so much for the 5-star review! We know that when you're ready to print, you don't want to wait—and you certainly don't want to overpay. We’re thrilled to hear that we hit the mark on both timing and cost for you.
We appreciate your business and look forward to being your reliable source for your next set of cartridges!
Best regards,
The Team at Cartridge World
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Mike Anderson · 写过 1 条评价 · 体验于 2026-04-10 ·
★★★★★
我对墨盒非常满意...
我对从墨盒世界购买的墨盒非常满意。它效果很好,而且打印质量非常好。 我从另一家公司购买了不同的墨盒,但它在我的 HP 602m 打印机上根本无法工作。
CW Outlet & Supplies 回复2026-04-15
Hi Mike,
Thank you for sharing your experience. High-performance printers like the HP 600 M602 require precision engineering, and we are thrilled that our cartridges met your expectations where others fell short.
Our mission is to provide OEM-level reliability at a fraction of the cost, and it's rewarding to know we’ve earned your trust. We look forward to being your reliable partner for all your future printing needs!
Sincerely,
The Cartridge World Team
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Albert International Inc. · 写过 1 条评价 · 体验于 2026-04-10 ·
Hi!
We love hearing that everything arrived correct, fast, and in perfect condition! Thank you for the kind words about our print quality—we’re glad to be your reliable source for toner.
Happy Printing,
The Team at Cartridge World