CW Outlet & Supplies

Hi Bill, Thank you for sharing your experience! Our goal is to make the transition from online browsing to final delivery as seamless as possible. Knowing that our phone support was helpful is a great testament to our team's commitment to customer service. We appreciate your business and are always here to help—whether it’s through the website or over a quick call! Sincerely, The Cartridge World Team

Hi Lulu, Thank you so much for taking the time out of your busy schedule to share this! We know that when the office printer goes down, everything else grinds to a halt, so we make it our priority to be there as fast as possible. We’re thrilled we could get someone to you within the half-hour and leave your printer looking and working "like new." We truly appreciate your long-term loyalty and your kind recommendation! Best regards, The Team at Cartridge World

Hi Corinne, Thank you for taking the time to leave a review. We take great pride in the quality of our ink and toner, and it’s wonderful to know that your experience has been a positive one. We truly value your support and are here whenever you need your next set of supplies! Sincerely, The Cartridge World Team

Hi Warren, Thank you so much for the 5-star shout-out! We are thrilled that the awesome price and fast shipping made for a great experience. We’re already looking forward to your next order! Our goal is to be your reliable partner for all things printing, so it’s wonderful to know we hit the mark. See you again soon! Best regards, The Team at Cartridge World

Hi David! Thanks for the feedback! We’ve always said you shouldn't have to pay extra just for a fancy logo on the box. We’re thrilled that our cartridges are going toe-to-toe with the originals in your printer. We appreciate your business and are here whenever you're ready for more! Happy Printing, The Cartridge World Team

Hi Dawnette! What a fantastic review! Thanks for the 5-star shout-out for Michael. We agree—he’s pretty great! We love making sure our customers don't have to "lift a finger" when it comes to their printing needs. We truly appreciate your recommendation and look forward to working with you again soon. Happy Printing, The Team at Cartridge World

Hi Steven! Thanks for the awesome shout-out! We love being the place where you can finally find what you need without the "treasure hunt." We’re so glad we could get those HP 61s to you quickly and at a great price. Happy Printing, The Team at Cartridge World

Hi Ralph, Thank you for bringing this to our attention. It sounds like that OEM cartridge may be defective, and we want to ensure you aren't stuck with a product that doesn't meet your standards. You are fully covered by our guarantee, and we are happy to offer you a full refund or a replacement if you wish to return the item. As a gesture of goodwill, we would also love to send you a Cartridge World brand compatible cartridge at no cost to you. Many of our customers find our brand produces even deeper blacks and sharper edges than the originals! Please check your inbox for a message from our team so we can get this resolved for you quickly. Sincerely, The Cartridge World Team

Hi Craig, Thank you for the 5-star shout-out! We work hard to make sure we have the best prices on toner in the business. It’s awesome to know that our efforts are helping you keep your printing costs down. We appreciate your business and look forward to being your go-to toner source for a long time to come! Best regards, The Team at Cartridge World

Hi Wesley, Thank you for such a detailed and technical review! We are thrilled to hear that our inks are meeting your standards for saturation and sharpness. Achieving that "monitor-to-print" accuracy is the gold standard for photo printing, and we’re proud that our product delivered "A cut above" for you. It’s particularly great to hear that the small white text on dark backgrounds remains crisp—that’s a true test of ink quality. Happy Printing, The Team at Cartridge World

Hi Patricia, Thank you for your feedback. We take great pride in our streamlined ordering process, and it’s wonderful to know that our team’s quick communication and shipping speed met your expectations. Our goal is to keep your printing uninterrupted, and we're glad we could get your order on its way so quickly. Thank you for choosing Cartridge World! Sincerely, The Cartridge World Team

Hi Tisha, We’ve all been on that "printer cliff" before, so we completely understand the stress! Thank you so much for the 5-star review. We’re thrilled that our team could talk you through the issue and keep your printer running smoothly without any downtime. Helping our customers navigate those frustrating tech moments is exactly why we’re here. We’ll be sure to share your kind words with the team! Best regards, The Team at Cartridge World

Hi Kevin, Thank you for your feedback. We take great pride in supporting our local business community. Knowing that we’ve been able to deliver exactly what you need, when you need it, and at the right price is the best compliment we can receive. Thank you for choosing Cartridge World as your printing partner. We’re ready whenever your next order is! Sincerely, The Cartridge World Team

Hi Thomas, Thank you for the feedback! We are thrilled to hear your order arrived in a timely manner. Regarding your previous orders—when we migrated to this new platform, some order histories didn't automatically sync to every account. Please don't worry, though; we still have all your records on file! If you reach out to our support team at [email protected], we can help link your past history to your new login or provide any receipts you might need. Best regards, The Team at Cartridge World

Dear Cassie, Thank you for your feedback. While we work hard to ensure every cartridge is perfect, occasionally issues like leaking can occur. This is exactly why we have our 100% Product Guarantee in place. We are pleased to know that our support team provided the prompt assistance you needed to get back to printing. Thank you for choosing Cartridge World and for giving us the chance to fix this for you! Sincerely, The Cartridge World Team

Hi Lydia, I am so incredibly sorry for the frustration and the "added hassle" you experienced with these TN760 cartridges. We know your time is valuable, and you shouldn't have to spend it rotating gears just to get a clean page. Because you’ve been a loyal Cartridge World customer for so long, we hate that this online experience missed the mark. Please know that you are 100% covered by our Product Guarantee. We would like to process a full refund for you immediately so that this isn't a waste of your money, even if it was a waste of your time. Our team has reached out to you directly to handle the return and refund process. We hope to earn back your trust in the future. Best regards, The Team at Cartridge World

Hi, Now that's a score we can get behind! Thank you for the awesome review. We’re sorry FedEx dropped the ball, but we’re thrilled we could pick it up and get you sorted out with a replacement. We appreciate your patience and your business. Happy Printing! All the best, The Team at Cartridge World

Hi Matt, Thank you for the 5-star review! While we always aim to have everything in stock, we’re so glad our team was able to pivot and offer you a better-priced alternative. Hearing that the refund and exchange process was seamless for you is exactly what we like to hear. We believe customer service is defined by how we handle the unexpected, so thank you for recognizing our efforts! Best regards, The Team at Cartridge World

Hi Diane, Thank you so much for the wonderful review! We absolutely love hearing from our long-time "regulars"—having you with us for "soooo many years" truly means the world to our team. We totally understand that printing habits change, and we're glad you have a backup supply ready to go! Please don't feel any pressure from our digital "nudges"—we just want to make sure you’re never stuck with an empty printer when you do need it. We appreciate your loyalty more than we can say. We’ll be right here whenever you’re ready for that next refill! Best regards, The Team at Cartridge World

Hi Pail, I am so sorry for the frustration you’ve experienced with the printer error. I wanted to let you know that we actually sent a reply to your initial inquiry about two weeks ago. Please rest assured that you are fully covered by our Product Guarantee. We can certainly process a return for a full refund for that unused cartridge. I have sent a fresh follow-up email to you today with instructions on how to proceed. I’ll be keeping a close eye out for your reply so we can get this resolved for you quickly! Best regards, The Team at Cartridge World