DidoBridal.com's team have more than five-year experience in selling wedding dresses, prom dresses, and other special occasion dresses. We offer the latest styles in dresses. Our affiliated dressmakers have more than ten years experience in making dresses. These makes us your best choice for one-stop shopping of tailor made dresses at incredible prices. From the moment we founded DidoBridal, our vision was to provide hight-speed service and wholesale prices.
I ordered this dress and it came on time for my special event. The service of Dido Bridal is very good. The dress i ordered is beautiful and I would recommend to everyone to use Dido Bridal.
DidoBridal.com 回复2013-05-08
Hi IbrahimZulal, thank you for your feedback.Very glad to know that you like your dress. And we hope you have a wonderful time at your special event! That would be great if you can share a picture of you in the dress with us.:)
I will send a $15 coupon to your email address as a little thanks from us for sharing your review :)
My daughters getting married in October and has very definite views about her bridesmaids dresses. We found THE perfect dress on Didobridal, narrowed the colour choice down to a few shades of green, sent for colour swatches and then ordered the dresses. They are due to arrive in 10 days time and we are beyond excited. The communication has been fantastic and if the dresses are as good as I think they're going to be we'll be delighted. So far I could'nt recommend this company highly enough and don't anticipate any reason to change my mind.
DidoBridal.com 回复2013-05-08
Hi Alexis Kidd, Thanks for choosing us! We're really happy to get your feedback, and to know that you are satisfied with your dresses. We hope everything goes well and wish you have a wonderful wedding! And we'd love to see some pictures of you in the dresses some day.:)
I will send a $15 coupon to your email address as a little thanks from us for sharing your review :)
I would never purchase from didobridal due to the utter lack of proffessionalism. They have terrible customer service and simply tell you what you want to hear which is far from the truth! They make promises such as 'we can get your dress to you by this date' but don't follow through and then ask for 'your understanding'!! Hopeless business that should not be in business!!!
DidoBridal.com 回复2013-05-08
Dear GrafMaya,
We're truly appreciated for your feedback,it do greatly help for us to improve our service in the future. As the peak time of wedding&Prom through Feb to May, the factory is undergoing heavy production mission which may lead the incorrect order tracking information. Obviously,it's our fault for could not offer the dress to you in a timely manner as promised.We're truly sorry for the troubles we've caused you.And we'll do much better in future to shorten and control the processing time during the peaking season.
Once again we do apologise for the delay in shipping your dress, and we thank you for your feedback,as it helps us improve our service for future orders.
Best regards
Didobridal
So yeah they have a ton of dresses at low cost but they have a horrid tracking and customer service center. I was worried about when my dress would arrive as my brothers wedding was fast approaching. It took two weeks and threat to cancel my order to get a reply. I tried calling but the phone was never answered. I utilized the online chat function who told me to email a department and the email they gave me failed. When I finally got in contact with them they simply stated the same time policy as listed on the website, they said my dress was still in process and had not shipped. Then told me that it may be late due to the labor day holiday in China. To my surprise the dress arrived the same day. They did not even know it was shipped or they didn't bother looking. The quality of the dress is not so great I have seen better and it looked nothing like the website picture. The skirt also has more gathers on one side than the other making me look as if I am leaning. If I had more time I would find something else.
I have received my bridesmaid dresses from didobridal.com, just like the picture, very gorgeous. Good customer's service, speedy shipping, I have a great shopping online experience, thank you didobridal, certainly will come back.
The dress I ordered was exactly what I was looking for. The quality is gorgeous and I am very pleased with it. It looks very elegant when worn. If you need to contact the company they are extremely polite and helpful.
Laura Grubb
A1trading