Digi Telecommunications or digi.com.my Berhad, is a mobile service provider in Malaysia.
Digi（digi.com.my）在 OK.one 的综合评分为 1.2 分（满分 5 分），基于本站收录的 151 条用户评价，属于电子与科技分类，口碑较差。93% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 30 条。数据最后更新于 2026-10-25。
Digi is the worst! My prepaid is due on 7th January 2023, whereas the network is too slow now, so inconvenient for me to use the internet. I am loathing so much. The most annoying that about Digi's internet speed. I have been repeatedly going to ask the dealer, but he always said okay. In fact, he doesn't know anything about the phone issues.
So.. how many years has been? Oh right about digi as ya can see I giving 1 star cuz why?I already see a lot of negative review about digi and I doubt that it never changed at all but you know what? I agree their comments and ye it'd be better not making sim digi if that's very worst internet I ever use.. Search websites, watching youtube, open apps and games all so slowness nothing speed up. So that I hating so much and I swear I wouldn't ever using sim digi again. You can't do work if ya keeping sim digi ya know? What a useless Digi..
Digi still do not provide any eSim for business plan. What generation already? The process takes years to do.
I am a frequent visitor to Malaysia and have used Digi cards in the past. I had a new Sim card installed at KLIA but the technician didn't fill me with confidence. I used my phone simply as a phone, and I rely on it for business/social purposes while I am here. In sum, the card does not work...whether this is incompetence or a defect I don't know, but it is hopeless. Goodbye Digi....
If i use a potato as a wifi router i t do better and could be able to stream videos at 1080p 60fps easily , do not reccomand , it s better getting a 4g portable wifi from telekom , at least that s reliable
For Port Out - I’ve to call & visit Digi center for more than 5times!!! Very unethical for giving inconveniences to customer!!! I’ve not experienced such a bad service!!! Reason of port out is experiencing poor connection!!!! Bad processes!! Poor automation where no prompt message of unbilled invoice is notified upon port request is submitted !! Straightaway reject the application!!! Seriously!!! I’ve >4x rejection giving weird reasons ie not under digi, not under my name, under family plan etc….
It has been repeatedly charging my bill excessively. After I remind them through customer service, only then they will rebate in subsequent bill. It has happened multiple times. If user wasnt vigilant enough, then he loses money.
You guys made me pay an extra 30$ a month to have 1gb of speed and my router has 72mbs
Burn all my data roaming wxf n call roaming call U change the data roaming plan for what? Knn I spend so many money in u app Rubbish digi Going to chg another plan u may check how many years I using digi plan 0168872918 Really shxt wasting my money again line also like rubbish
Should have been 0 star. Maybe -5 if possible. This is, by far, the worst telco service i've ever used. Big name, big company, but f**ked up services. I will never recommend this to anyone.
The worst customer service and system I’ve ever seen. Been trying to port out their telco straight and keep being rejected and delayed! and so many payments need to pay. I don't know how suddenly my number under contact. so complicated!
The worst customer service and system I’ve ever seen. Been trying to port out their telco for 3 days straight keep being rejected and delayed.
Cannot receive incoming calls and lines keep breaking. Complained many times but futile. They did not attempt to resolve the issue and just blame the customers phone
Terrible coverage. Tried to switch to Celcom but Digi rejected regardless our SMS confirmation and telephone calls to confirm the switch. They acted like bug bully and won't release us to join its competitor. Terrible. Don't sign up with Digi!!!!
Dont deserve any star and very slow slower then your mama lancau
I asked my sister to collect a replacement Digi Sim nano card in Digi Store in Malacca Malaysia. She collected and posted the postage to Australia cost around RM50 and I received 20 days after postage. When I called the Digi Help line to activate the card, the customer service asked me to wait they will send the sms before activation done. I have been waiting for a few hours and then chatted with Digi live chat. The respond from the customer service Hadi the name:- Hadi: But it seems when you collect the sim , the sim still not replaced at that time. Hadi: It seems is that the Digi Store gave the blank sim instead of the new sim for the same number when your sister walked in to Digi Store. Can you imagine this type of DUMB thing can happened in Digi this hopeless company, The Digi Store gave me sister a blank Sim card sent all the way to Australia and only found out is Blank and USELESS card I chatted to the other customer service they said will bring up to Upper level and ask to return call but never return call. I want to claim the postage fees sending to Australia and inconveniences fees otherwise I will shame them in public this useless DIGI company
Bad, unstable lines. Regardless if you have fully paid your bill or not. The line will drop out at any time. Use something more reliable like Maxis if you prefer not to lose time and money from unstable lines.
I was once digi fans too ,i stucked in Singapore since 2 years ++ ago and yet now i realised to have a switch telco ,i know the principal must be in the country ,and yet we follow all the procedures but still Digi wont let my number change in success and end up i have to terminate one of my number ,now Digi still giving trouble to my another family main line number ,i will not subscribe to you or introudce to any of my friends ,u r so good to play this tactics with customers by forcing us to stay with your line ,so long Digi ,i will never subscribe with you if even if the whole Malaysia telco line is not available anymore ,i rather use landline ...
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