DMarket

Thank you so much for the kind words! We work hard to keep our platform the best place to trade skins. Best regards, DMarket Team.

We really appreciate your feedback! Thank you! Best regards, DMarket Team.

Hello, Thank you for taking the time to leave your review. When you complete a trade on DMarket, items do not go directly to your Steam inventory — they first appear in your DMarket Inventory on our platform. You need to manually withdraw them to Steam from there. Please check your DMarket Inventory to see if the items are waiting there. If you've checked and the items are not visible, or if you're experiencing a technical issue preventing withdrawal, please contact [email protected] with details about your case so our team can investigate and assist you. Best regards, DMarket Team.

Thank you so much for the kind words! We work hard to keep our platform the best place to trade skins. Best regards, DMarket Team.

Hello, Thank you for your review. I'm sorry to hear your deposit issue has not been resolved yet. Deposit issues can occur due to several reasons — payment provider delays, additional verification requirements, or technical glitches — and our support team investigates each case individually. If the 48-hour timeframe has passed and you have not received an update, please reply to the original email thread from [email protected] or send a follow-up with your case details. This ensures your ticket remains active and prioritized. We do not intentionally delay or block funds — we work to resolve each case as quickly as possible, but some situations require coordination with third-party payment providers, which can extend resolution time. Also we don't provide any support throug Reddit, so noone is ghosting you there. Best regards, DMarket Team.

Hello and thank you for your feedback. I have reviewed your case and have the following information. When making the payment, you selected the wrong network, which is indicated at the deposit stage as an important factor. In case of an incorrectly selected network, the funds will not be credited to your account. This is not our rule, but a general rule of crypto providers under which they operate. For each individual transaction, Coinify creates a temporary wallet with a network that must match the one shown to the user on the site. During deposit, we additionally highlight this important factor. In your case, you made a deposit through the BSC network while the correct network for your payment was Ethereum. We always communicate with our provider to be able to return these funds, but in such cases they perform additional conversion and manipulations on their end, for which they charge a $10 fee. In your case, the payment was less than $10, therefore this entire amount went to compensate for this action. I am sorry this happened, but there is no fault of support or the provider here. These are general rules that are specified and communicated on the payment page. Best Regards, DMarket Team.

We're happy to hear you had a great experience! Thank you for choosing DMarket! Best regards, DMarket Team.

Thanks for your trust and positive review! Best regards, DMarket Team.

Hello, Thank you for your feedback and for recognizing how our marketplace works — you're absolutely right that prices are set by other users, not by DMarket. Regarding inventory valuation: the estimated price you see is based on the few factors, the current highest buy offer, offers from other users on the platform at that moment, Steam value, item's volume and etc etc, it's not a fixed valuation by DMarket. In some cases system can't recognize a specific pattern of your skin, so it doesn't take it into consideraton. So you are not obliged to set this exact price, just to see it as a recommendation. Best regards, DMarket Team.

Greetings and thank you for your feedback. All prices on the marketplace are set by users, and the prices you see from instant sale of your items are also bids that other users have placed. If this price does not suit you, you do not need to sell anything at that price, simply list your item through Sell Ask and wait until someone buys it. If you have any questions about how the marketplace works, please visit our Help Center or reach out on Discord. Best regards, DMarket Team.

Hello, Thank you for your feedback. I understand how concerning this situation must be. Payment issues can occur due to blockchain confirmation delays, network congestion, or the transaction requiring additional verification by our payment provider. Please contact [email protected] with your transaction ID and wallet address so the team can trace your payment and resolve this as quickly as possible. Crypto deposits are processed automatically once confirmed on the blockchain, so if the funds haven't appeared, support will need to investigate the specific case. Best regards, DMarket Team.

We really appreciate your feedback! Thank you! Best regards, DMarket Team.

Hello, Thank you for your feedback. When you complete a trade on DMarket, the items you receive do not go directly to your Steam inventory — they first appear in your **DMarket Inventory** on our platform. You need to manually withdraw them from there to your Steam account. Please log in to dmarket.com, check your DMarket Inventory (not your Steam inventory), and you should find your items there ready to be withdrawn. If the items are not showing in your DMarket Inventory, please contact [email protected] with details about your trade so our team can investigate. Best regards, DMarket Team.

We really appreciate your feedback! Thank you! Best regards, DMarket Team.

Thank you for your positive feedback — it means a lot to our team! Best regards, DMarket Team.

Hello, Thank you for your feedback. I understand how frustrating this situation must be, and I want to assure you that DMarket does not intentionally withhold funds — we are obligated to follow financial regulations and work with payment providers who have their own processing requirements. When a payment is deducted but not credited, it typically means the transaction is under additional verification by our payment provider or your bank's payment processor. In these cases, the funds are in a pending state and have not actually reached DMarket yet, even though your bank shows the deduction. This verification process can take time, but the funds will either be credited to your balance once cleared or automatically returned to your account if the transaction is declined. As I can see your deposit was declined weeks ago, so your money already should be credited to your financial account. Best regards, DMarket Team.

Hello, Thank you for your review. Our selling commission is 2% for most items, up to 10% for certain categories. If you are referring to withdrawal fees, those are set by financial payment providers and DMarket has no control over them, but we continuously work to improve the process and find solutions that best serve our users. All applicable fees are clearly displayed before you confirm any transaction, so you can always see exactly what you will receive. If you have any specific questions about fees or transactions, feel free to reach out to [email protected]. Best regards, DMarket Team.

We're happy to hear you had a great experience! Thank you for choosing DMarket! Best regards, DMarket Team.

Hello, Thank you for your feedback. KYC verification is required by financial regulations and the financial providers we work with — it is not our arbitrary decision, but a legal obligation we must follow to operate. If you are experiencing issues with the verification process, please contact [email protected] with details so our team can assist you. Alternatively, Payoneer and Skrill are available as withdrawal methods that do not require KYC verification on our side. Best regards, DMarket Team.

Thank you for your great review! We truly appreciate it and are grateful that you chose our platform! Best regards, DMarket Team.