Dobell

Good afternoon Wade, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning J. Carroll, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Taunya, Thanks for taking the time to leave your review, our products do change overtime, even our core styles may have changed manufacturer if your privouse purchase was that long ago. Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Tomb, Thanks for taking the time to leave your review, the costs you refer to are import fees levied by US Goverment against your goods. Any previous orders would not have been impacted, as these orders were pre-Trump administration, unfortunately at the moment this is what we are working with. This is out of our hands, although we have made it clear online that we ship from UK, especially on the checkout where you would have had to tick a box confirming you understood, as well as an Import FAQ page which can be found here, https://www.dobell.com/us-import-faqs We are also looking at changing calculations at checkout. In the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Das, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Erik, Thanks for taking the time to leave your review, the costs you refer to are import fees levied by US Goverment against your goods. Your previous orders would not have been impacted, as these orders were pre-Trump administration. Unfortunately, this is out of our hands, although we have made it clear online that we ship from UK, especially on the checkout where you would have had to tick a box confirming you understood, as well as an Import FAQ page which can be found here, https://www.dobell.com/us-import-faqs I have now taken to emailing every customer personally before despatch to further check they still want there goods and fully understand the cost implications. We are also looking at changing calculations at checkout. Thank you for raising awareness, please do continue to spread the word as its important the US consumer understands. In the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Anne, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Angelo, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Christopher, Thanks for taking the time to leave your review, these damn tariffs indeed! Unfortunately, as we are based in the UK (as advertised at checkout) we have no way of avoiding these charges as they are charges set for you against your government but we understand the frustration, we are feeling the pain here also. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Meredith, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Frank, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Steve, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Oscar, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Bob, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Ellison, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Brian, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Cortez, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Ellis, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Wesley, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager

Good morning Robert, Thanks for taking the time to leave your review, we love receiving positive comments from our customers! Continuous feedback is so important to us at Dobell, as we are always looking for ways to improve our products and processes in order give the best possible service. We look forward to seeing you again on the Dobell website, and in the meantime if you need anything please don’t hesitate to get in touch @ [email protected] All the best Dave Customer Services, Operations & Logistics Manager