Dobell

Good morning Derek, Thanks for stopping to leave your review, we appreciate your time and words of honesty. I have taken a look at this for you and can see the error our end which I appolagise for. I have now processed you a full refund which you will receive confirmation of via email, if you still would like the goods you can pay UPS the import fee and have at the jacket for this price. Or, please refuse the shipment and it will make its way back to us eventually, including the duty payment. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Scott, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Casey, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Jeff, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Joseph, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Looking into this for you, I cant see we have received a return back from you to process a refund or even prompt us to do so. These things happen, but I cant see you have made any contact with the team to date, apolagies if I have missed something but could you raise this with the CS team @ [email protected] and give the guys the opertunaty to look into this. Please provide them with tracking for the return and they can take it up with the returns department in Florida. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Brett, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Kunde, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Chaplain, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Brussell, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Paul, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Mcnamara, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Brooke,, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Unfortunatly as detailed on our Import FAQ page products made in China carry a secondary duty fee on import into USA, with the 2 combined it can be up to 60% duty against formalwear plus the carrier clearance fee. We are working on estimating this at checkout for our customers so they are aware of the max rate before placing the order. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Jakob, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Len, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Ken, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good morning Nicky, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Ephraim, Thanks for stopping to leave your review, we appreciate your time and words of honesty. I can confirm we are almost finished building out the estimated US goverments import costs for the consumers at checkout. Currently the messaging is there along with the reach out we make before shipping making sure all customers understand we are in UK and additional fee's will need to be paid your end before delivery can take please. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager

Good afternoon Paul, Thanks for stopping to leave your review, we appreciate your time and words of honesty. Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can. We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ [email protected] and the team will take care of you from there. All the best Dave Customer Services, Operations & Logistics Manager