Dresslily offers a wide range of fashion products including matching couple outfits, women's dresses, tankinis, and men's shirts. The brand emphasizes a diverse product mix catering to vacation, beach, bohemian, casual, and themed outfits, often featuring floral, tropical, and ethnic prints. Dresslily provides a platform where customers can earn D-points through check-ins and enjoy various promotions and discounts; subscription is free. The website highlights a user-friendly shopping experience with secure checkout and fraud detection, supported by cookie policies to enhance user experience. https://www.dresslily.com/
JUST LOOKING AT THE CLOTHING AN EYE FOR THE FUTURE THIS COMPANY HAS IT,
JUST LOOKING AT THE CLOTHING, THIS COMPANY HAS BEAUTIFUL CLOTHING, SOMEONE WITH VISION HAS A COLLECTION OF GOOD CLOTHING FOR FEMALE AND MALES. AS FOR DELIVERY IF IT TRUE ABOUT THE COMPLAINT. THE COMPANY NEED TO SORT IT OUT, OR THEY WILL KILL A VERY GOOD CLOTHES FASHION,
I was very pleased with my entire experience. I got some very cute clothes at an amazing price. Shipping times were very decent. My item were well made and look just like the picture on the website. The top I ordered was very flattering. And I got a Halloween themed dress that I wore out to an event and got so many compliments on! I have no complaints and will certainly be ordering again!
Great service at dresslily. Website is very easy to use, and communication is great. My item shipped out very fast and I got it in less time than was advertised. Great product, completely met my expectations.
I always recieve my orders exceptionally quick. Clothes are of great quality. Website is very easy to use and follow, and their size guides are fantastic. I am always recommending the website to friends and family.
Dresslily is now my go to store for affordable and trendy pieces! So far I got from them shoes, bags, clothes, accessories and even a couple of lipsticks and none of them have disappointed me. The shipping was fast and as stated on the site, no problems with that either. I'm always amazed by the quality of their items especially for the price we pay for them.
I have always had such a positive shopping experience - Great quality products and prompt delivery - good fit too - Love online shopping with Dresslily.
I am trying to return 2 out of 3 items I received but, have not had any further instructions or Dresslily’s “RMA” form. As instructed, I have provided them with photo’s of the outside packaging, their “item code” and photo of the broken button from the jacket I ordered. The button came off when I tried to unbutton it to try it on and it simply became unthreaded. I guess their “quality control” system missed that one coat....Poor quality and disappointed. But now, mostly disappointed that they are not responding with their promise to provide me a RMA form (as mentioned on their return policy page) to complete the return of the two items! Not happy at all! My 30 day window to return the items is almost up and still waiting on them to respond...
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Nov13/19:
Since my original posted review, Dresslily has replied to first, apologize, 2nd, look internally to the issues that lead to the dissatisfaction and 3rd, offered a partial refund and donate the two items that I wanted to return (no need to ship them back to them). Before doing so, they’ve asked that I, 1st, rewrite my review and 2nd, update them of my rewritten post here and they will proceed with the agreed resolve. I believe Dresslily offered the best possible solution for a partial refund. I also feel donating the items to charity and NOT shipping them back is a wonderful way to support my local community and reduce cost of fuel, shipping and carbon footprint.
I change my rate to a 4star for this reason.
Thank you!
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dresslily 回复2019-11-13
Dear Jstevens,
We are sorry your order has not met your expectations.
All of our dresslily clothing items must meet our strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.
We strive to offer our customers the best quality clothing available.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We look forward to your reply,
DressLily Customer Support Team
I don’t normally go to the shops to buy clothing for myself as I get fussy with style but seeing advertisements from Dresslily pop up while I’m browsing the internet it catches my eye everytime I have now purchased 3 times with this company that includes a parcel of some more beautiful tops that came today I’m once again in love with them I can’t recommend Dresslily enough thankyou so much Dresslily I love ordering from your clothing line and will continue to do so in the future :)
All my orders from Dresslily were received in the estimated time told. The items were really good! They fit perfectly and the quality is awesome. I ordered two different bikinis and I am very pleased with them. I had every support nedded from Dresslily! Thank you very much!
Dresslily have made a great sale last summer for winter cloths.i bought 10 hoodies and received after 25 days to my local post office and i can say the quality of product are decent.thank you
Everything is so wonderful on the Dresslily website, all the clothes, accessories, shoes, everything! makes me want to buy everything because the prices are very fair and the products of a great quality!!
I am over the top about Dresslily. As an online shopper only, I like many, want to find quality items at great prices along with excellent customer service in the event there is an issue because, let's face it, mistakes happen. Dresslily is hands down the cream of the crop. Not only do they have affordable quality clothing, but they also offer exceptional deals via their app, the ability to earn points to use towards your purchases, fast shipping, and a huge selection. If you're into vintage dresses, this is the place to look. They have an amazing selection in a variety of sizes. There is truly something there for everyone. Clothes, shoes, bags, jewelry, and household items. I can't imagine shopping anywhere else. I just got my daughter hooked as well. Thank you Dresslily !!!!
I decided to give dresslily a try after hearing my friends talk about this website. I ordered three bikinis and I loved all three! They fit my body perfectly even though the sizes run small. The material on these bikinis was amazing on the skin. They are perfect for any outdoor activities. Everyone would ask me where I get my bikinis from. I recommend buying from here 100%, it is worth your money.
We have been satisfied with our orders so far. At these prices, we aren't expecting real silk or the highest quality or even sizing consistency but we have been really quite happy. My husband has enough confidence with dresslily to buy clothing to surprise me with since I lost all my clothing in the California wildfires. I've got a lot of new unique clothing with decent shipping and communication.
dresslily 回复2019-10-27
Dear Sonia Lockler,
Thank you for your review.
Please rest assured that we always do our best to help our customers and improve our service.
We always aim to offer our customers the best solutions to their issues in line with our policies.
Please see more details on our refund and returns policy here: http://www.dresslily.com/m-article-id-80.htm.
We have sent you a message via our Support Center. Please kindly login to your account and reply to us there.
We are awaiting your reply.
Many thanks,
dresslily Customer Support Team
I couldn't resist the beautiful pictures and made a first order from Dresslily. I didn't realise they are based in China, so my heart sank when I found out and was worried about quality and whether the items would even turn up.
However, I am delighted now as the clothes are just as beautiful as advertised and very nicely made. They did take a while to arrive (shipping from China takes a few weeks) and one item took twice as long as the other, but I am very pleased with my purchases and would buy again.