Wondershare Technology is a key member of the National Planning Software Enterprises of China and a global leader in application software development. We have users in over 150 countries. Wondershare is committed to providing software that brings simplicity to people's lives.Wondershare Dr.Fone is a complete mobile device solution for iOS and Android devices. Over Millions of people use and like Wondershare Dr.Fone. It solves problems in any scenario, from system breakdowns and data loss, to phone transfers and much more!
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable tools that make transferring data and unlocking locked mobile devices a very straightforward process. Many users appreciate the intuitive platform which helps save precious time when troubleshooting and fixing unexpected software problems.
However, some people mentioned persistent difficulties with getting refunds after purchasing software licenses. Some reviewers were not happy with the application because it occasionally failed to unlock devices or perform expected technical repairs properly. A few consumers also noted that support responses were slow or completely unhelpful when trying to resolve these technical issues.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
Estamos muy contentos de saber que estás disfrutando de la aplicación. ¡Gracias por tomarte el tiempo de compartir tu experiencia! Significa mucho para nosotros. Si tienes alguna pregunta o sugerencia, no dudes en comunicarte a través de Mine > Feedback en la aplicación. ¡Que tengas un día maravilloso!
Estamos muy contentos de saber que estás disfrutando de la aplicación. ¡Gracias por tomarte el tiempo de compartir tu experiencia! Significa mucho para nosotros. Si tienes preguntas o sugerencias, no dudes en contactarnos a través de Mine > Feedback en la aplicación. ¡Que tengas un excelente día!
This software can't bypass FRP locked in my Samsung S24 + ,I tried all the option but show i need to upgrade to 16 version .
Totally Useless software for FRP unlock.
Don't waste your money on them ,so disappointed .
Wondershare Dr.Fone 回复2026-09-08
We're sorry that Dr.Fone did not meet your expectations, especially with the unlock process.
Device model, system version, and unlock scenario can affect compatibility, so we would like to review your case in detail.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Estamos encantados de saber que estás disfrutando del producto. ¡Gracias por tomarte el tiempo de compartir tu experiencia! Si tienes alguna pregunta o sugerencia, no dudes en contactarnos a través de Mine > Feedback en la aplicación. ¡Que tengas un día maravilloso!
I had worst experience with Wondershare Dr. Fone - Screen Unlock (Android) subscription.
I bought it to unlock my old android mobile, before purchase there's no option to see list of compatible devices, only brand names, no model numbers or any way to verify that after purchase this tool will work on my device or not.
Once bought, Connected my phone with laptop, followed all the instructions on the Dr Fone windows app. And it gave me steps to factory reset the device, and said now the phone is unlocked.
Like the reason i bought this is to make sure my data remains as it is and i can get rid of the lock, after raising this to support team, i got a response that this is not eligible for refund.
Wondershare Dr.Fone 回复2026-09-04
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
Estamos muy contentos de saber que estás disfrutando de la aplicación. ¡Gracias por tomarte el tiempo de compartir tu experiencia! Si tienes alguna pregunta o sugerencia, no dudes en contactarnos a través de Mine > Feedback en la aplicación. ¡Que tengas un excelente día!
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
We're sorry that Dr.Fone did not meet your expectations.
We would like to understand the exact issue and check the device, system version, and operation steps to help resolve it.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Wondershare is by far the best app for all your needs
Wondershare is by far the best app for all of my needs hassle free and subscription arent overly priced
Wondershare Dr.Fone 回复2026-09-01
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
Dr.Fone didn’t unlock my phone and refund was refused
I purchased Dr.Fone specifically to unlock my own phone after forgetting the PIN. I downloaded and installed the software, but when I tried to use the unlocking function on my phone, it did not work.
I requested a refund, but Wondershare refused it, claiming that my request was due to “personal reasons”. This is simply not the case: I asked for a refund because the software did not perform the function I purchased it for.
Very disappointing experience. I believe the way this functionality is advertised is misleading if the software cannot actually perform it on the device after purchase.
Wondershare Dr.Fone 回复2026-09-02
We're sorry that Dr.Fone did not meet your expectations, especially regarding your refund request.
We understand how frustrating it is when the product does not work as expected and the refund process is unclear or delayed.
We will review your case based on the available information and follow up with a suitable solution as soon as possible.
We're so glad to hear you're enjoying the app! Thank you for taking the time to share your experience. It truly means a lot to us. If you ever have any questions or suggestions, feel free to reach out via Mine > Feedback in the app. Have a wonderful day!
it worked flawless after installing 2nd computer and turning off smartapp control
Wondershare Dr.Fone 回复2026-08-31
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
the phone has successfully unlocked and its working perfectly...
Wondershare Dr.Fone 回复2026-08-30
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!