企业入驻搜索写评价分类关于
简体中文English
车辆与交通

Drive Roadside Assistance

63 条评价

3.163 条评价
写评价

关于 Drive Roadside Assistance

数据更新
网站
driveroadside.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
63 条评价
差评回复率
89%(25/28 条)
是 Drive Roadside Assistance 的所有者? 免费认领此主页,验证后即可回复客户评价。

Drive Roadside Assistance靠谱吗?

Drive Roadside Assistance(driveroadside.com)在 OK.one 的综合评分为 3.1 分(满分 5 分),基于本站收录的 63 条用户评价,属于车辆与交通分类,口碑一般。评价两极分化:51% 给出 4 星及以上,同时 43% 打了 1 星;商家回复了 89% 的差评。数据最后更新于 2026-08-10。

用户怎么说

R
Reginald · 写过 1 条评价 · 已认证 · 体验于 2025-11-14 ·

花了很长时间的等待

Drive Roadside Assistance 回复2025-11-20

We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed. Thank you again for your feedback — it helps us improve.

K
Kelley · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

司机太棒了!

司机太棒了!!与我保持一致的沟通,确保我没有损坏我的车辆。

Drive Roadside Assistance 回复2025-11-20

Hi Kelley, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

S
Sandy · 写过 1 条评价 · 已认证 · 体验于 2025-11-16 ·

司机5分钟内到达

司机5分钟就到了!令人印象深刻的技能和知识。非常感谢!

Drive Roadside Assistance 回复2025-11-20

Hi Sandy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

L
Levert · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

他们因为我未完成的工作而偷了我的钱......

他们偷了我的钱,因为这家公司没有完成的工作被两家不同的公司双重收取,但路边做了实际的工作,永远不会再打电话给这些人,不会给他们退款,称为bbb,不要使用这些人,我有照片,他们说是我的轮胎,但它们不是我的轮胎,欺诈简单明了

Drive Roadside Assistance 回复2025-11-20

Hi Levert, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right. Thank you for giving us the opportunity to improve.

T
Taylor · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

很棒,清晰,有帮助

非常棒,清晰,有帮助。快速的工作和清晰的沟通。

Drive Roadside Assistance 回复2025-11-20

Hi Taylor, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

S
Shane Bartholomew · 写过 1 条评价 · 已认证 · 体验于 2025-11-11 ·

拒绝退款

中午 12:30,我们在雨中打电话询问轮胎漏气的情况。服务提供商正在接听另一个电话,无法提供预计到达时间。在服务提供商到达之前,路人帮忙并更换了轮胎。致电服务提供商取消,他们将服务标记为完成。要求退款,但被拒绝,因为服务提供商表示提供了服务,但实际上并未提供服务。 我被收取了全额费用。

Drive Roadside Assistance 回复2025-11-20

Hi Shane, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right. Thank you for giving us the opportunity to improve.

M
Meagan Gregory · 写过 4 条评价 · 体验于 2025-11-12 ·

抢钱,拿AAA

当我打算与 AAA 预约时,我不小心安排了这个。提出了电池援助请求,他们带来了一个小型手持跳线,不会重新启动引擎,然后告诉我他可以拖我,但我必须提出新的索赔,他必须做其他电话。然后我还没来得及问问题,他就跳上卡车离开了。因此,我因他实际上什么也没做而被收取 199 美元的费用。那时,我意识到我没有请求 AAA 援助,所以我这样做了,当他们来时,他们使用了真正的跨接电缆,汽车立即启动了。不幸的是,晚上被困了3个小时,在黑暗中……因为我不小心把手伸到了这里。

Drive Roadside Assistance 回复2025-11-13

Hi Meagan. We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right. Thank you for giving us the opportunity to improve. The Drive Roadside Team

J
John Anderson · 写过 2 条评价 · 体验于 2025-11-11 ·

晚上八点,轮胎爆了……

晚上 8 点在州际公路上轮胎爆胎,1 小时内他们就到达并更换了我的轮胎,然后我又回到了路上。 来的人非常专业。

Drive Roadside Assistance 回复2025-11-20

Hi John, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

R
RuthAnn · 写过 1 条评价 · 已认证 · 体验于 2025-11-10 ·

这非常简单

这非常简单。速度很快,我们很快就回到了路上。

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

J
Jerri · 写过 1 条评价 · 已认证 · 体验于 2025-11-08 ·

他们向我收取了 199 美元解锁我的车的费用。花了30秒。盗贼!

他们指控我

Drive Roadside Assistance 回复2025-11-20

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information. Thank you again for your feedback — it helps us improve.

J
Jackie · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

洛基

洛基(Rocky)非常友善和乐于助人,作为一个寡妇,他让我感到安全。很棒的服务。

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

N
Nancy · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·

服务很棒!

司机非常专业,而且很有风度。 他反应敏捷,善于沟通,轻松地管理我的公寓。

Drive Roadside Assistance 回复2025-11-20

Hi Nancy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊

D
Danielle · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·

出来的机械师很棒

出来的机械师很棒,立即知道出了什么问题,工作很快,并在我的车里装了新电池,所以我没有陷入困境。

Drive Roadside Assistance 回复2025-11-12

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

E
Elizabeth · 写过 1 条评价 · 已认证 · 体验于 2025-11-11 ·

快速响应

快速响应。来自 K & T 的机械师 Terry Luebbers 知识渊博、友善且乐于助人。我愿意去买电池并回来安装它,这样我就不必跳起来开车去某个地方希望我的车不会熄火。 谢谢你!

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

w
wes M · 写过 1 条评价 · 体验于 2025-11-08 ·

我已输送了多达 2 加仑的汽油……

我运送了最多 2 加仑的汽油,并被收取了 199.00 美元的费用 我打电话给他们,要求他们不要全额退款,因为我收到了大约 2 加仑的汽油,但只收到了部分退款。不走运,他们给了我一个借口,说他们在系统中找不到我。这项服务 199 美元? 如果我事先知道这个价格为什么有人会付那么多钱? 完全撕掉

Drive Roadside Assistance 回复2025-11-20

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information. Thank you again for your feedback — it helps us improve.

K
Katie · 写过 3 条评价 · 已认证 · 体验于 2025-11-08 ·

非常快,高质量的工作!

我们的技术人员太棒了!他速度很快,善于沟通,轮胎更换也非常完美。这是我们一生中最简单的紧急轮胎更换,我非常感激!

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

J
Jane · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·

司机非常友善且乐于助人。

司机非常好,乐于助人,速度很快

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

E
Elizabeth · 写过 1 条评价 · 已认证 · 体验于 2025-11-05 ·

他们很棒

客户服务非常有帮助。被派去帮助我的阿东蒂斯·阿特金斯先生非常棒。他又快又彻底。

Drive Roadside Assistance 回复2025-11-12

We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊

P
Pete Panozzo · 写过 5 条评价 · 已认证 · 体验于 2025-11-02 ·

快速高效!

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊

J
Judy · 写过 1 条评价 · 已认证 · 体验于 2025-11-04 ·

司机非常友好

司机非常友好。他为花了这么长时间而道歉。很快而且很有礼貌。

Drive Roadside Assistance 回复2025-11-12

We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊