We’re sorry to hear about your experience and truly apologize for the delay. Our typical wait times are much shorter, and we understand how frustrating it can be when you're expecting faster service. We’ll be reviewing this internally to ensure your feedback is addressed.
Thank you again for your feedback — it helps us improve.
K
Kelley · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·
★★★★★
司机太棒了!
司机太棒了!!与我保持一致的沟通,确保我没有损坏我的车辆。
Drive Roadside Assistance 回复2025-11-20
Hi Kelley, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
S
Sandy · 写过 1 条评价 · 已认证 · 体验于 2025-11-16 ·
★★★★★
司机5分钟内到达
司机5分钟就到了!令人印象深刻的技能和知识。非常感谢!
Drive Roadside Assistance 回复2025-11-20
Hi Sandy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Hi Levert, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right. Thank you for giving us the opportunity to improve.
T
Taylor · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·
★★★★★
很棒,清晰,有帮助
非常棒,清晰,有帮助。快速的工作和清晰的沟通。
Drive Roadside Assistance 回复2025-11-20
Hi Taylor, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
Hi Shane, We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
Hi Meagan. We’re sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at driveroadside.com/billing with your order details so we can review what happened and make it right.
Thank you for giving us the opportunity to improve.
The Drive Roadside Team
Hi John, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
R
RuthAnn · 写过 1 条评价 · 已认证 · 体验于 2025-11-10 ·
★★★★★
这非常简单
这非常简单。速度很快,我们很快就回到了路上。
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
J
Jerri · 写过 1 条评价 · 已认证 · 体验于 2025-11-08 ·
★★★★★
他们向我收取了 199 美元解锁我的车的费用。花了30秒。盗贼!
他们指控我
Drive Roadside Assistance 回复2025-11-20
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused.
Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
J
Jackie · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·
★★★★★
洛基
洛基(Rocky)非常友善和乐于助人,作为一个寡妇,他让我感到安全。很棒的服务。
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
N
Nancy · 写过 1 条评价 · 已认证 · 体验于 2025-11-12 ·
★★★★★
服务很棒!
司机非常专业,而且很有风度。 他反应敏捷,善于沟通,轻松地管理我的公寓。
Drive Roadside Assistance 回复2025-11-20
Hi Nancy, We’re glad to hear you had a great experience! Hopefully, you won’t need towing or roadside assistance again, but if you do, we’re always just a click or call away. 😊
D
Danielle · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·
★★★★★
出来的机械师很棒
出来的机械师很棒,立即知道出了什么问题,工作很快,并在我的车里装了新电池,所以我没有陷入困境。
Drive Roadside Assistance 回复2025-11-12
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
E
Elizabeth · 写过 1 条评价 · 已认证 · 体验于 2025-11-11 ·
★★★★★
快速响应
快速响应。来自 K & T 的机械师 Terry Luebbers 知识渊博、友善且乐于助人。我愿意去买电池并回来安装它,这样我就不必跳起来开车去某个地方希望我的车不会熄火。
谢谢你!
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
We're truly sorry to hear about your experience and appreciate you bringing this to our attention. This is not the kind of service we aim to provide, and we apologize for any confusion or frustration caused. Our rates reflect the value of providing 24/7 assistance through a reliable network of providers, and our prices are transparently listed on our website prior to entering payment information.
Thank you again for your feedback — it helps us improve.
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
J
Jane · 写过 1 条评价 · 已认证 · 体验于 2025-11-06 ·
★★★★★
司机非常友善且乐于助人。
司机非常好,乐于助人,速度很快
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
E
Elizabeth · 写过 1 条评价 · 已认证 · 体验于 2025-11-05 ·
★★★★★
他们很棒
客户服务非常有帮助。被派去帮助我的阿东蒂斯·阿特金斯先生非常棒。他又快又彻底。
Drive Roadside Assistance 回复2025-11-12
We’re glad to hear you received help quickly. Thank you for sharing your experience with us. If you ever need roadside assistance or towing in the future, we’re just a click or a call away.😊
P
Pete Panozzo · 写过 5 条评价 · 已认证 · 体验于 2025-11-02 ·
★★★★★
快速高效!
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊
J
Judy · 写过 1 条评价 · 已认证 · 体验于 2025-11-04 ·
★★★★★
司机非常友好
司机非常友好。他为花了这么长时间而道歉。很快而且很有礼貌。
Drive Roadside Assistance 回复2025-11-12
We’re happy to hear you had such a great experience! Hopefully, you never need towing or roadside assistance in the future, but if you do, we are just a click or call away 😊