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Dr. Marty Pets

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200 条评价

4.3200 条评价
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关于 Dr. Marty Pets

数据更新
网站
drmartypets.com
分类
动物与宠物
所在地
美国
状态
待认证
近 12 个月
200 条评价
差评回复率
74%(14/19 条)
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商家自述

"我们的宠物是最好的朋友。它们时刻陪伴着我们,喜欢撒娇蹭人,带来无尽的欢乐,也从不让我们失望。狗狗和猫咪为我们做了这么多,我们自然也想回报它们,尽最大努力给它们最好的照顾。这就是Dr. Marty Pets存在的意义——从高品质的狗粮猫粮,到关节保健补充剂,再到助消化的益生菌,Dr. Marty Pets致力于为毛孩子们提供最好的宠物产品。"

Dr. Marty Pets靠谱吗?

Dr. Marty Pets(drmartypets.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 200 条用户评价,属于动物与宠物分类,口碑良好。83% 的评价为 4 星及以上,7% 为 1 星;商家回复了 74% 的差评;评价主要围绕产品、质量、价格。数据最后更新于 2026-09-05。

评价综述

AI 生成

综合913条评价来看,绝大多数消费者对这家店体验很好。宠物主人经常分享说他们的狗狗真的很喜欢这些食物和零食,还经常提到毛发变得更有光泽、精力更充沛、日常活力明显提升。消费者非常认可高品质的原料,以及方便的订阅选项,让准备营养餐变得轻松又靠谱。 不过,也有部分顾客抱怨配送延迟、快递服务不靠谱,偶尔还有包裹送错地址的情况。还有一些人觉得食品价格偏贵,对于大型犬来说很难长期只喂这个。

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

当我…时,体验非常棒

I had an excellent experience when I called Customer Service. We moved a few months ago and I had changed my address, but somehow, they sent it to our old address. The Customer Service rep immediately said “we will replace the order. We will send it out to you today” and it came very promptly. If the other one does show up which I doubt it will, we will send it back.

我姐姐推荐Dr Marty给我的…

我姐姐推荐了 Dr Marty 给我家那只挑食的狗。Daisy 以前经常这顿那顿不吃,挺让人担心的。自从 Dr Marty 来了之后,她每顿饭都吃得干干净净。看到 Daisy 能摄入保持健康所需的营养,我心里踏实多了。我会一直用 Dr Marty,直到她不再喜欢为止。现在总算放心了。

我家狗 Charlie 是最挑食的

我的狗Charlie是最挑食的,朋友建议我喂冻干粮。我喜欢Cesar Millan,看到他和你们合作的广告,心想给Charlie试试。一开始它不太愿意。我加点水,现在这是唯一能喂它的粮。说实话产品确实如描述那样。我还试了你们的风干牛肉肝零食,它也超爱。它更有活力了,便便也不臭了,状态正常。它看起来整体状态很好。非常感谢。

我会加一茶匙茅屋奶酪拌进去…

我会拌一茶匙茅屋奶酪来提味,或者加炒蛋或原味酸奶。有时也会加些冷冻莓果。这冻干粮肯定挺好吃的,因为我那只2岁的吉娃娃串串很挑食,但她会吃得干干净净,连碗都舔得精光。这次我从你这里买了不同种类的冻干混合粮。

发货总是送到错误的地址…

发货总是送错地址,我明明在订阅的新订单前更新了地址。

Dr. Marty Pets 回复2026-08-28

你好 Gina,我是 Kat,来自 Dr Marty Pets。我想将你的评价转给我们的客户关系团队,这样会有专员为你提供个性化服务,并确保你的订单寄送到正确的地址。请发邮件到 [email protected]。期待尽快收到你的回复。祝你愉快。

我们的狗是家庭成员,我们…

我们的狗狗是家人,我们非常爱他。我们尽力给他买我们负担得起的最好东西。他喜欢你们的狗粮,我们也觉得这是非常好的产品。我们把它当浇头用,因为我们养的是大型德国牧羊犬。把它作为唯一的主食超出了我们的预算。

Dr Marty 无视退货请求

在最近的两次配送前,我发邮件要求取消订阅。但东西还是送来了,每次信用卡都被扣款。一个盒子一直闲置在我的车库里,最近那个半开着放在餐桌上了。我经营着自己的生意,丈夫患有阿尔茨海默病(我每天有几小时的护工),我没时间去追究 Dr Marty 在这件事上的责任。写这篇评论的时候,我丈夫因为他的需求打断了我两次。

Dr. Marty Pets 回复2026-08-28

你好 Julianne,我是 Kat,来自 Dr Marty Pets。对于你遇到的不便我深表歉意。我想将你的评价转给我们的客户关系团队,以便专员为你提供个性化服务。请发邮件至 [email protected]。期待尽快收到你的回复。祝你愉快。

我喜欢这款狗粮,我的狗也真的很…

我喜欢这个狗粮,我家狗也很爱吃。你们家那个洁齿产品我也很喜欢,效果真的很好。我能看到我那只吉娃娃的牙齿明显变干净了,原本我还以为得带它去宠物店洗牙呢,但用这个效果很好。我会继续回购这款狗粮和洁齿产品,因为确实管用。

Polly之前肚子不舒服,不肯吃东西。

Polly是我的标准贵宾犬,容易肠胃不适。为了让她恢复食欲,我做过鸡肉米饭、SD鸡肉炖菜,但她都不感兴趣。我试了一小把Dr. Marty's Essential加一点温水,她居然吃了!我一天重复喂了几次这个量,然后再加她的常规粮,她现在状态很好。兽医检查过,她很健康,只是偶尔有点肠胃炎。现在我不担心了!

绝对值得一试 A+

Overall I would say I am happy with Dr. Marty’s healthy dog food. I have a senior chihuahua rescue that is increasingly more picky and have been searching for food he will eat and that isn’t unhealthy like other name brand dog foods. He is eating his food and starting to look forward to eating as he comes out and starts looking for dinner in the early afternoon which is a huge change. He has eaten one whole bag of the original food and just started on the senior dog formula a couple days ago. He is going to turn 20 in three months and he is getting a little pep in his step and a little spunky for him. He wanted to stay out and have a sniffari the other day and actually “trotted” a few times in the yard. He explored for a good 15-20 minutes. He barely stays awake that long so this was noteworthy to me! My only disappointment is when you watch the presentation and decide you’re going to try it, there is no mention of other formulas based on age or size, etc. I would have bought either the one for small dogs as he is and barely has any teeth, so the tinier bites would be better because I have to try to mash up the larger bits for him. I may have chosen the Senior formula but you don’t know about either until all the other emails come after the fact. That would be my first issue is to give that option up front, not after you have purchased. Second, I would suggest making senior food in the small breed size as well since many senior dogs are missing teeth and this would be easier for them to eat. I love the zipper seal bags. So far he is not interested in any of the treats but I will continue to offer periodically. There is also conflicting information guidelines between what the bag and website in regards to refrigeration after opening if not using within 5 days for optimum freshness. The shipping was fast which I appreciated. Thank you for making a food that is actually full of nutrition and healthy for fur babies everywhere. I hope you run sales periodically.

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