eCapital Freight Factoring（ecapital.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 100 条用户评价，属于金钱与保险分类，口碑一般。评价两极分化：69% 给出 4 星及以上，同时 28% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 98 条。数据最后更新于 2026-08-10。
这家公司彻底钉死了我工作的公司。沟通和帮助根本不存在。我们要求对每笔交易进行全面细分，但我们完全被忽视了。他们说我们欠的金额太多了。他们实际上就像一个合法的高利贷者。他们不会接受我们从他们收到发票付款期间开具的任何贷方票据，他们甚至不会就任何事情进行谈判。他们刚刚开始法律诉讼。他们是一个非常残酷的机构。像躲避瘟疫一样躲避
We are disappointed to hear that our service has not met your expectations. Unfortunately, we are unable to locate your account with eCapital. We have requested additional information from you to help us locate your account and assist you moving forward.
不要 ！！！注册 eCapital 货运保理…一位名叫 Ryan Reilly 的销售代表告诉我填写申请表，他会让我知道我是否有资格使用 eCapital 保理，并且只需要一天即可注册。几天后，我联系了但没有得到回复…经过几次电话和电子邮件后，我终于能够与 Ryan 取得联系，他告诉我，让我获得保理批准存在一些复杂性。我问需要多长时间，他说他不知道..我让他知道，如果没有明确的答案，我将不得不转到另一家保理公司..所以我联系了另一家公司，却发现eCAPITAL货运保理对我的公司设置了UCC，禁止我与任何其他保理公司合作当我要求终止UCC时......他给了我一封电子邮件，并停止接听我的电话..已经一周了，我真的被困在没有保理公司的地方我失去了两个司机，我什至无法运行我自己..我是卡车运输新手，我全身心投入只是为了被一家公司困住，我发送了一封又一封电子邮件仍然没有回复，这不是一家好公司，请远离！！！！
We apologize for the inconvenience, Rayleo. We understand that the request to terminate the UCC filing was passed our way Friday afternoon, and the permission letter was drafted and sent over to you this morning. If you need any additional support, please do not hesitate to reach out to our Customer Service team at 1-800-705-1500.
Thank you for the review, Adnan!
亚历克斯·桑切斯（Alex Sanchez）非常出色，他的客户服务超出了我的预期。 他向我详细地解释了一切并回答了我所有的问题。 我肯定会把他推荐给同事。 如果您正在寻找卓越的客户服务，他就是您的最佳选择！
Thank you for the review, Adina! We are so happy to hear Alex was so helpful in answering all of your questions! We will pass along your kudos to him!
一切都非常简单并且非常容易解释。我收到一份货物，然后我决定何时收到它。而是在几天或几个小时内。服务很棒而且收费也不算离谱
Thank you so much for the review, Larry!
过去 5 年里，我一直在 E capitol 工作，并且一直拥有非常好的体验，这要感谢 Helga 和 Alex Sanchez 的帮助。我推荐E国会大厦。
Thank you for the review, Osvaldo! It has been a pleasure to be a partner of yours for the past 5 years, and we will be sure to pass along your kind words to Helga and Alex!
这是我从事货运行业 20 年来遇到过的最糟糕的地方
We are disappointed to hear that your experience thus far has not met your expectations, Kimberly. One of our Customer Service team members will be reaching out to you shortly to get a better understanding of some of the issues you have experienced.
从注册到资金发票，这家公司的一切都是一场噩梦。我们被告知了所有美好的故事，但最终却陷入了噩梦。实际上需要 3-4 天才能将资金存入您的帐户，他们一开始就撒谎说这将是当天资金。我们与之前的保理公司从未发生过任何问题，在我们提交发票的同一天，我们的银行帐户中就会有资金。这些人的帮助实际上为零。注册时请勿相信他们的话！
We are disappointed to hear that your experience since coming on has not met your expectations. We have requested additional information from you, as we are unable to locate your account with eCapital. In the meantime, if you need anything at all, please call our Customer Service team at 800-705-1500, and a member of our team will be happy to assist.
从设置到费用和时间再到客户服务的一切。 我们被告知其他事情，管理和服务很差。 电子转帐需要 3 天，在您完全透明之前，没有其他方法永远不会切换，我们对这种切换感到遗憾，我们不推荐。
We are disappointed to hear that your experience with us has not met your expectations so far, Harjeet. After reviewing your account, it appears that there was a bit of a delay with completing the final buyout, which does happen from time to time. This has been passed along to our onboarding team. If you have any additional questions, please reach out to our Customer Service team at 800-705-1500, and our team will be happy to assist you further.
Thank you for the review, Akashdeep!
我于 2025 年 2 月与一位名叫兰迪的优秀销售代表签约。我认为这是 eCap 目前拥有的最好的东西。他们的过渡团队有点慢。我花了近三周的时间才从签署合同中获得资金。他们的收藏团队就是垃圾。您将始终拥有过期的发票。那么，如果您必须自己打电话收钱，那么支付保理费用还有什么意义呢？当负载资源时，它们提供零支持。他们真的不关心你或你的公司。他们的软件就是垃圾。他们的资金方式很垃圾，必须等到客户经理离开后才能看到哪些费用已支付或未支付。如果您上传且负载未通过代理的自动化系统进行验证，负载将被删除，您将想知道负载去了哪里。客户经理不回复电子邮件，也很少回电。除了上传之外，他们不会对您进行任何培训，因此，如果您是保理新手，这绝对不适合您。哦，让我不要忘记提一下，他们不会回复收购，所以你在你的企业生命周期中都会与他们纠缠在一起。细则还指出，如果您提前终止，则账户限额的 5% 不会开放 AR。 ECap 是迄今为止最差的保理公司。他们会让你破产。我想说他们的优点之一就是他们的快速付款选项。就是这样。
We are disappointed to hear that your experience has not met your satisfaction. While our collections team works diligently to collect on outstanding receivables, we unfortunately cannot control when invoices are paid. I have confirmed with our team that we have not received any buyout requests for your account. Please reach out to our Customer Service team at 800-705-1500 and we will be happy to assist you further.
Thank you for the review, Sunil!
我对易资本非常满意。我不知道会发生什么，但几个月来我与他们建立了关系。与每个人都有很棒的经历。
Thank you for the review, Louis!
自始至终，约翰尼·麦克索利（Johnny McSorley）都非常乐于助人，每次我打电话或发电子邮件给他时，他都会很乐意帮我。他彻底回答了我关于与 eCapital 建立合作的所有问题和疑虑，并使整个过程更加顺利。
Thank you for the review, Michelle! We are thrilled to hear that Johnny has made your onboarding process so smooth!
他们是骗子，他们把我们的大量钱存入某人的账户，现在他们说从那个人那里得到这笔钱。他们没有ratecon BOL或POD
Thank you for your review, Jan. We take all reviews very seriously. Unfortunately, I am unable to locate your account. Please call in to our toll free number at 800-705-1500, and a member of our Customer Service team will be happy to assist you.
如果可能的话，我会给予负面评论，在这家公司工作了 4 年多，当我决定搬到另一家公司时，他们展现了真实的面貌，我当天的资金开始延迟数周，说等待验证，而我们已经工作多年的客户，他们尽最大努力确保我们在离开他们之前进入地下，所以我建议每个人请仔细阅读您的合同，特别是细线
Thank you for taking the time to share your experience, Harkamal. We’re genuinely sorry to hear that your recent interactions with us have left you feeling disappointed, especially after being with us for over four years. Our goal is always to support our customers with transparency and respect, regardless of their future plans. Please feel free to reach out directly to our Customer Service team at 800-705-1500 so we can look into your case further.
迪伦·德鲁尔 (Dylan Druer) 是我长期以来遇到的最好的客户代表之一。 非常感谢他和 eCapital 对我们业务发展的支持。
Thank you for the review, Julius! We are thrilled to hear that Dylan has been able to support you in growing your business, and we will be sure to pass along the kind words to him!
Thank you for the review, Amrit!
亚历克斯在整个过程中提供了极大的帮助。从第一步到最终结果，他都很专业，乐于助人，而且很容易合作。他清楚地解释了一切，回答了我们所有的问题，并确保每个阶段的事情都顺利进行。他总是可以回答我们所有的问题 我们非常感谢亚历克斯对我们的帮助，并强烈推荐他给任何寻求可靠和优质服务的人！对服务非常满意。
Thank you the review, Amritpal. We are thrilled to hear that Alex has been so helpful throughout your onboarding process. We will be sure to pass along your kind words to him.
E Capital 在没有提前通知的情况下放弃了许多运输工具，例如热玉米粉蒸肉。 我们被告知，他们与少于 5 辆卡车的承运人分道扬镳。 我们的账户被卖了，不用担心；然而，他们需要几个月的时间来保留不再属于他们的资金，并需要将其发送给我们当前的保理承运人。 许多电子邮件、电话等等都被忽略了。 迄今为止，他们的账户中仍有待处理的资金和退款，以便将资金发送给正确的保理公司。
Thank you for your feedback, Ernesto. We take all reviews very seriously, and have looked into your concerns. It appears all funds eCapital has received have been forwarded to your new factoring company. Please feel free to reach out to our customer service team at 800-705-1500 if you have any additional questions.
共 100 条符合条件的评价