Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
L
Laura Byron · 写过 3 条评价 · 体验于 2026-02-06 ·
★★★★★
亚瑟是超级巨星！
我要给 Arthur 留下评论，他是我在 eHealth 的合作代理人。他非常乐于助人并且反应灵敏！他工作很快，并确保让我了解整个过程。花了比预期更长的时间，但这是保险公司的错，而不是他的错。
After reading other reviews here, I was very worried because our experience with eHealth prior to connecting with Arthur was not the best.这就是为什么只有 4 颗星。但一旦他加入我们的行列，我们就得到了巨大的帮助！一小段反馈是让客户知道你们将在 12 月 31 日和 1 月 1 日关闭 - 我不知道并且有一个小恐慌发作，因为我们的保险申请正在等待处理。
再次感谢亚瑟 - 你做了伟大的事情，我希望你的团队和经理知道！
eHealth Insurance 回复2026-02-10
Thank you for your positive review and for sharing your experience with eHealth Insurance Services Inc. We're thrilled to hear that you are satisfied with our services! Your feedback is extremely important and helps us continue to deliver the best possible service to all our members. eHealth is a licensed insurance Agency and advisor. We are ready to provide support when you need it. Should you have any more questions or need further assistance, please feel free to contact our Member Loyalty team at 1-844-964-1713, TTY 711. Our hours of operation are from 5 AM to 6 PM PST, Monday through Friday. We look forward to serving you again!
C
Connor Koppa · 写过 1 条评价 · 已认证 · 体验于 2026-01-16 ·
★★★★★
朱丽安·霍尔很棒；过时的形式不是！
Julianne Hall 和她的团队在解决 BCBS 取消我的保单问题上提供了很大帮助。但是，我认为触发此取消的表单导致了一个可以避免的错误。因此，总的来说，我对结果感到满意，但不喜欢实现这一目标的麻烦。也就是说，eHealth 的每个人都是专业、友善且乐于助人的！
eHealth Insurance 回复2026-02-03
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
Thank you for taking the time to provide your review regarding services received by eHealth Insurance Services Inc. We're sorry to hear you had a negative experience. We take all feedback seriously. We will review your concern internally for coaching and training opportunities. If you need assistance from eHealth or you would like to discuss your concerns further, please reach out to our Member Loyalty team at 1-844-964-1713, TTY 711 and hours of operation are 5am-6pm PST M-F
K
K Hauer · 写过 2 条评价 · 已认证 · 体验于 2025-12-16 ·
★★★★★
马克·皮尔森是一位优秀的经纪人
马克·皮尔森是一位优秀的经纪人。知识渊博、专业且有道德。 他帮助我们度过了一个非常困难的过程，这个过程在有毒的政治环境中变得势不可挡。健康保险的选择变成了一盘完整的棋！向 EHealth 和 Mark Pierson 致敬！
We appreciate you bringing this to our attention. We're sorry our communication about your health plan acceptance was delayed, and for the difficulties you experienced with our phone system. We're reviewing our processes to improve our response times and call handling.
E
EL · 写过 1 条评价 · 已认证 · 体验于 2025-12-08 ·
★★★★★
很棒的经历——知识渊博……
很棒的经历——知识渊博的代表和白手套服务
eHealth Insurance 回复2025-12-14
We're happy to hear that you found our representative knowledgeable and appreciated the service provided. Thank you for your positive feedback!
J
Jill Chastain · 写过 1 条评价 · 已认证 · 体验于 2025-12-05 ·
★★★★★
代理很有耐心，也很乐于助人
代理很有耐心而且非常乐于助人。感谢她的知识和指导。
eHealth Insurance 回复2025-12-14
We are happy to hear that the agent was patient and helpful, and that you appreciated their knowledge and guidance. Thank you for your feedback.
