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爱好与工艺品

ELEGOO

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973 条评价

3.0973 条评价
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关于 ELEGOO

数据更新
网站
elegoo.com
分类
爱好与工艺品
所在地
中国
状态
待认证
近 12 个月
944 条评价
差评回复率
90%(348/385 条)
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商家自述

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.

以上内容由商家自行提供,未经平台核实。

ELEGOO靠谱吗?

ELEGOO(elegoo.com)在 OK.one 的综合评分为 3.0 分(满分 5 分),基于本站收录的 973 条用户评价,属于爱好与工艺品分类,口碑一般。21% 的评价为 1 星,差评比例偏高;商家回复了 90% 的差评;评价主要围绕产品、质量、使用体验。数据最后更新于 2026-10-24。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality of the items and the extremely reliable, fast delivery services that consistently exceed expectations. Many consumers find the advanced 3D printers and various filaments very easy to use right out of the box and securely well-packaged upon arrival. However, some customers also noted frustrating issues with defective hardware, unexpected software bugs, and machines breaking down shortly after basic use. A few other people experienced annoying delivery delays, exceptionally long waiting times for specific accessories, or tangled filament spools straight out of the box.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

mediocre at best

waited 3 months for the Canvas product to arrive. finally got it, and it isn't working. this is the 7th or 8th time I have had to message elegoo support about something wrong with my Centauri carbon, and all but one time it has ended with me figuring out the problem myself instead of them doing anything about it. decent products, but tons of issues, and not very great customer service.

ELEGOO 回复2026-08-14

Dear customer, Thank you for taking time to leave your review. Sorry that you are not satisfied with our service. We are now following your issue and please do not worry, we will follow up the issue until solved. It is always our expectation to provide the best experience for you guys when using our products, and your satisfaction is our utmost priority. Sorry for any inconvenience caused to you by this order. Best regards, ELEGOO Team

Shipping took a little longer than…

Shipping took a little longer than expected. However my Mars 5 Ultra arrived in great condition. Works wonderfully straight out of the box.

ELEGOO 回复2026-08-14

Dear customer, Thanks for leaving us the comments and share us your feedback. Thank you for taking time to leave your review and letting us know the issue. We have already send this to our shipping department, we will try our best to improve, hope we can better meet your need in the future. Best regards ELEGOO Team

Got a used return for a descent price

Got a used return for a descent price. The die cast bottom plate was cracked, and probably why the unit was returned originally. Elegoo wanted $8 USD + $10 USD shipping for a new plate, but ended up offering to replace it free of charge. I am happy with how this printer is working.

ELEGOO 回复2026-08-14

Dear customer, Thank you for taking time to leave your review. Sorry that you have issue when using our product. We are following your issue and please do not worry, we will follow up the issue until solved. Sorry for any inconvenience caused to you by this order. Thanks and have a nice day. Best regards, ELEGOO Team

Love my Centauri Carbon 2

Love my Centauri Carbon 2. On price point, great quality prints for the value. Dont think there is much else to say. Ive been impressed with the printer. Yes its had issues, but dont get a 3d printer if you expect none. The community is great and support has been good for the only issue I had to report to them. If your like me and wanting to move up from a single colour budget FDM printer, The CC2 is great. Use the community groups on social media, they are a great source of ideas and help