We appreciate you sharing your experience regarding the policy pricing. We understand your confusion about the additional charge. We want to clarify any discrepancies and ensure full transparency in our billing. We are reviewing this matter to understand what occurred and prevent similar situations.
Empire Auto Protect
We are concerned to hear about the discrepancy in pricing and the lack of follow-up regarding your invoice. We are actively looking into this matter to understand what happened and ensure it is resolved. We appreciate you bringing this to our attention.
Empire Auto Protect
We appreciate you taking the time to share your candid feedback. We are truly sorry to hear about your past experiences with our customer service and the difficulties you've faced with claims, including the impact on your mechanics. We are actively working to improve our customer relations and the claims process. Your insights are invaluable as we strive to make necessary changes.
Empire Auto Protect
J
John E Illes III · 写过 2 条评价 · 已认证 · 体验于 2026-07-08 ·
We appreciate you taking the time to share your feedback, and we're sorry to hear about your negative experience with our customer service. We are always working to improve.
Empire Auto Protect