Enabot is a technology brand focused on bringing families closer together. We believe distance shouldn’t stand between you and your loved ones. That’s why we create FamilyBot—innovative companions designed to help you stay connected, share everyday moments, and be there even when you’re miles apart.Wherever you are, Always Together.
以上内容由商家自行提供，未经平台核实。Enabot（enabot.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 55 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：51% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 50% 的差评；近 12 个月新增 21 条。数据最后更新于 2026-10-24。
I bought two of these robots. The wheels have become stuck on both of them. The robots are unusable. I asked for help and was sent instructions on how to dismantle the robot. This led to the complete destruction of the robot. Completely useless instructions. Not happy and won’t trust to buy new ones.
I received y product very fast and am happy with it.
So far it is very satisfactory. Everything works as described.
1. Would appreciate receiving an email about the shipment delays without me pinging customer support to find out what happened with my order. 2. Would appreciate receiving questioner email in English. 3. Love the products in general, using 2 EBO Air for several years already. Irreplaceable pieces for my dogs and cat, recently ordered pet trackers with cameras. Excited for their future products!
Simple to use website, offers replacement parts, quick shipping and acceptable prices.
This is my second robot. Fast delivery and great product.
Rola pet pal is definitely one of the best pet camera bot on the market. We are really happy about the purchase. My cats are still trying to figure it out but I can now track them when I am on vacation
TL;DR: The company fails to deliver many of the promised features, making the robot practically useless. I originally backed the Ebo X product on Kickstarter, hoping for an sleek, advanced home robot with tons of crazy features. The delivery was on-time, the packaging was beautiful, and the robot looked like a time-traveling orb from a sci-fi movie. My first impressions were great, but little did I know this was a massive waste of money. 1. The camera: The concept of a camera on wheels that you can access anywhere anytime is pretty cool. Only if it works well. I have blazing fast wifi, but the live feed is horrendously laggy, cutting out at times (I have to close and reopen the app). And if you are hesitant about sending a live video of your house to China, this robot should already be off the list for you. 2. Features: Let me get straight to the point: the robot has not got a software update for a little less than a year. This may not seem that bad, but there are so many unresolved issues and unreleased features that it's just a laughingstock by now. For example, the company promised ChatGPT integration. A month after I received the bot, I contacted support asking for the estimated date of release, and they told me 'by the end of December'. I contacted them again at the end of December. They kept pushing the release date (or just telling me lies) until I just gave up. 3. Just a bad product: I get this is (or was) a Kickstarter, but it has been out for over a year now, and some of the features are just bad. The app is incredibly slow, not to mention the awkward English (I get they are a Chinese company, but can you at least just hire an English speaker?), the robot can't even map my house fully, cutting off about half of the feature set. And the map editing is just a pain in the a*s. The robot can't even return to the charging station without running out of battery. I've experienced multiple glitches with the product. The facial recognition feature is crap. There are so many minor problems that could be fixed within just a few updates. It's not really my family's 'protector, companion, or playmate', as the website claims, but more my family's overpriced paperweight. And for $1,100? Overall, a good idea, but executed badly. You decide whether to buy from Enabot or not.
It’s a remarkable company - very enthusiastic and helpful. They regularly come up with well thought out ideas, so I‘m confident that the ROLA will be a great addition and will keep my cats interested and engaged.
Thanks for your support to Enabot. Our team will continue to work hard to develop and design more and better products to bring more joy to you and your pets. Thanks again.
Dear Bill. We sincerely apologize for any inconvenience caused by the logistics issue you encountered. Following communication with our after-sales team, we have arranged for a replacement of the EBO SE/Air charging station to be resent to you. Please be on the lookout for the new shipment and ensure its timely receipt. Sorry again and appreciate your understanding and patience.
ENABOT EBO X ROBOT I really want to give you five stars it's awesome looking robot I'm having real problems with ebo x it keeps crashing in to furniture I mean at high speed I'm terifed it will crack the casing The sensors need to be sorted out Mapping via the app well its not good 35 minutes and three attempts the app shows me what it's done very poor you look at robot home cleaning robot the Mapping is brilliant detail Amazon Alexa inergration is dreadful hit and miss given up on that The speaker is absolutely brilliant sound quality is really good So please Enabot please fix the software problems with updates when is Chat AI coming
Hi, there. Thanks for your support to Enabot. Sorry for the inconvenience and bad experiences, we will provide repair service for you, my teammate Stanley are contacting you by email for further steps. Please keep an eyes on the emails. Thanks again.
I have already sent an email requesting a full refund. Ebo cannot function around furniture without being confused. I asked Ebo to map my house and when I returned I found ebo two feet from the charging station with a dead battery. I recharged Ebo and Ebo did not have enough power to move onto the charging station. It was not capable of any function I asked of it. Refund please.
Dear customer, sorry for your bad experience. I will check with our after-sales team later. Don't worry, I will ask the technical engineering of the after-sales team to reply to your email and help you sort it out. If it is indeed a quality issue with the product, we will issue a refund for you immediatly. Sorry again.
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