EZCosplay offers best quality Dulex cosplay costumes, anime Cosplay video games costumes, Naruto, Bleach, Final Fantasy, cosplay accessories, masks, Props, makeup, wigs and hot sexy costumes at low prices. We are wholesaler in all over the world.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great attention to detail, vibrant colors, and high quality of the wigs and custom costumes they receive for various events. Many people find that the products fit well, arrive nicely packaged, and closely match the provided online promotional photos.
Some reviewers were not happy with unexpected delivery delays, long waiting times, and missing shipping notifications. A few other people also felt that certain outfits arrived in the completely wrong size, featuring poor fabric quality or damaged accessories. Additionally, customers noted that getting helpful assistance or prompt responses from support regarding sizing issues can sometimes be difficult.
My order hasn't arrived, and the shipping status indicates it is lost; what can I do now? The package never reached Colombia. If they couldn't ship it, why did they commit to doing so?
So, have I lost my money because of a mistake on your end?
According to the carrier, the following applies:
The package cannot be located at this time. If necessary, please check with the sender and try again later. General explanation:
The carrier has not yet accepted the package.
The carrier has not yet scanned the package or entered the tracking information into their system.
Your tracking number is incorrect or invalid.
i Need your help
EZCosplay Costumes 回复2026-09-25
Dear Carolina, we sincerely apologize for the frustration regarding your shipment. Our records indicate your package was delivered on September 28. Could you please confirm if you have received it?
Some parts fit, some not. Still had useful things for me:
So, the corset was the biggest reason I ordered this and the belts because I was replacing and repair old cosplay parts.
The pants did not fit, they were way too big for me. I know custom size order is a option. I have my own pants to make up for that. As a example im 5’7 and my pants size is a 00 in skinny jeans. I ordered a size small.
I had a positive experience with my orders overall. I like the variety of cosplays that this business offers, particularly for the Persona and Kingdom Hearts series.
I ordered a Yukiko Amagi cosplay as well as an Aqua (KH) cosplay. I've worn the Yukiko one to so many different events: Anime NYC, LVCC, and Colossalcon. It's really helped me break out of my shell and discover an interest I never knew I had.
I highly recommend the shop, especially for first time cosplayers.
I have ordered more than 20 cosplays from this site. They consistently are terrible. Terribly made, wrong size. Their wigs and shoes are acceptable most of the time, but the outfits are rarely ever of a quality I would consider acceptable. You are better off going to Uwowo, Miccos, Dokidoki, or any other retailer instead of these folks. They also have terrible customer service. One order I have been waiting for over a year for and still waiting.
EZCosplay Costumes 回复2026-10-20
Hi Nathaniel,
We’re sorry for the prolonged wait and the quality and sizing concerns you’ve experienced. Your multi-item order faced production delays around Chinese New Year, followed by a lost shipment and a lengthy carrier investigation. The replacement was delivered in September, but we recognize how frustrating the process was and should have handled it better.
We also acknowledge your concerns about the outfits and regret that they fell short of your expectations. Thank you for sharing your feedback.
Best regards,
The EZcosplay Team
Waited weeks for a costume to ship for the NYCC coming up in October ONLY to be told after reaching out they can’t find suitable fabric?!.. I’m super upset. It was expensive over $100 including the shipping. I don’t think I will ever receive said costume.
EZCosplay Costumes 回复2026-09-18
Dear Kaiden,
We sincerely apologize for the frustration and disappointment this experience has caused, especially regarding your preparation for NYCC. We completely understand how upsetting it is to face unexpected delays and issues with fabric sourcing.
We want to confirm that a full refund for your order has already been processed. We take your experience very seriously and are working hard to improve our communication and inventory checks to prevent this from happening in the future.
If you have any further questions or if there is anything else we can assist you with, please feel free to reach out to our customer care team directly.
Best regards,
EZcosplay Customer Care Team
I normally am not one to complain. However, since you asked, the costumes arrived months late, inconsistent with the shipping times I've experienced in the past, and thus they ended up arriving after the convention I ordered them for.
EZCosplay Costumes 回复2026-09-14
Hi John,
We are sorry to hear that your experience did not meet expectations. We understand that delays and unclear delivery timing can be frustrating, and we regret the inconvenience caused.
Our support team is reviewing your orders and would like to resolve this directly. Please reply to our outreach, so we can look into the issue and offer an appropriate solution.
Thank you for your feedback.
EZcosplay Customer Support
Can’t return an item cause it don’t fit. So pathetic.
EZCosplay Costumes 回复2026-09-12
Hi Michael,
We sincerely apologize for the frustration caused by the sizing and return experience. Please send us a private message with your order number or purchase email so we can review your case and assist you directly.
— EZCosplay Customer Care
This was an amazing build. I love it. One thing I'll mention i got boots as well so there were measurements for them and the full outfit but one thing that you should include is for the arm cuffs. They were quite small and could not zipper. I easily fixed with grommets and lased it up. But forearm circumstances and wrist could be helpful measurements. Thanks
Whenever I don’t have the time to make a cosplay costume myself, it’s one of the first stores I check. I love how big selection is and somehow they always seem to have exactly what I’m looking for, which makes the whole process so much easier ✨
I’ve also had nothing but positive experiences whenever I needed to contact them. The communication always been friendly and helpful~
So it’s definitely a store I feel comfortable recommending to other cosplayers! ❤️
idk only place i could find my cosplay so gud. havent gotten it yet but the wig i got earlier was good and im loooking forward to getting this one. wig, however, was not exactly as styled in photo. but still good because my friend who knows how to style them is gonna do it for me :0
I have several costumes from this store
Their catalog is amazing!! You can find costumes that are imposible to find anywhere else
And the quality is really great! Also the costumer service! You can contact them directly and they always help me really fast!!
Its really one of my favorite costumes stores ever!
My costume was high quality, fit perfectly, and was here on time! The only thing was I was worried when it would arrive because there was no actual tracking but it did arrive on time so who cares ☆☆☆☆☆
They lied to me several times about the producing times, then forced me to pay extra for fast shipping cause I needed the cosplay for an event. Their page charged more than I wanted for fast shipping cause of an mistake from their page. I cancelled that asap and still after 1 month I haven't got my money back, but I have many e-mails from them to prove they accepted the cancel. It seems like they forgot it and I have the feeling I will never get my money back. Total scam page, cosplay was also not the best quality.
EZCosplay Costumes 回复2026-08-27
Hi Tammy,
We sincerely apologize for the frustration and inconvenience you have experienced.
Please send us a private message with your order number. We will carefully verify the details of your order and do our best to resolve the issue for you as soon as possible.
Bad communication. Waiting 3 months for a costume and they still wont tell us what is happening
EZCosplay Costumes 回复2026-08-15
Hi Michael,
We sincerely apologize again for the long delay and the lack of clear communication regarding your order. After getting in touch with you, we prioritized your order for urgent handling. It has since been shipped, and the tracking confirms that it has been delivered.
We understand that the delay and lack of updates were unacceptable, and we are truly sorry for the inconvenience caused. We have also sent you a follow-up message and remain available should you need any further assistance.
— EZCosplay Customer Care
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