Firemaple are my go to cooking systems…
Firemaple are my go to cooking systems either cooking with gas on the fire or with a Alcohol stove, I have alot of there products and I know they will last me a lifetime.
关于 Fire Maple
数据更新- 网站
- firemaplegear.com
- 分类
- 运动的
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 78 条评价
- 差评回复率
- 74%（45/61 条）
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商家自述
Founded in 2003, FireMaple specializes in outdoor cooking gear. From ultralight backpacking stoves and integrated cook systems to powerful basecamp burners and cookware, we design portable, reliable equipment that makes outdoor cooking simpler—from the backcountry to the campsite.
以上内容由商家自行提供，未经平台核实。Fire Maple靠谱吗？
Fire Maple（firemaplegear.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 294 条用户评价，属于运动的分类，口碑良好。76% 的评价为 4 星及以上，16% 为 1 星；商家回复了 74% 的差评；评价主要围绕质量、使用体验、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the outdoor gear, noting that compact stoves and cooking systems perform wonderfully and boil water rapidly even in harsh weather conditions. People also mention that customer service representatives are extremely helpful, professional, and respond quickly whenever assistance or replacement parts are needed. However, some reviewers were not happy with delivery times, mentioning that packages arrived much later than expected or experienced frustrating tracking delays during transit. Consumers also noted that certain orders felt like they were shipped on a slow boat from overseas, occasionally getting lost along the way.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
sophisticated
sophisticated, super light, design focused
Great quality product delivered in good…
Great quality product delivered in good time.
Brilliant gear
Brilliant gear, I have the x2 and the pan set. Lightweight well designed and I love the way everything's stacks/stores! The heat exchange also means they cool very quickly when not in use!
Fire maple camping stove
I recently purchased the fire maple saturn stove and the yerba mate cup.I can’t say enough good things about the quality and craftsmanship of these products.Ive purchased many different camp stoves over the years but none of them came with a case .
I love Fire Maple products
I love Fire Maple products. It's become a staple in my camping/backpacking/hunting gear. Every product I've purchased and received has exceeded my expectations. A customer service team that reaches out and informs of delays with reasons. The Aurora kerosene lantern is the latest product I received and it was well worth the wait. By no means will it light up a camp site but it's definitely a good backpacking option light weight and portable. The Tulip Lantern is my favorite. A sleek elegant design with the perfect amount of light output and great for heating as well. The packaging is well thought out. Everything is firmly held in place so you won't have to worry about breaking the glass. In conclusion I'm a satisfied customer and will continue to purchase products from Fire Maple. I always recommend Fire Maple to anyone looking for high quality affordable products. Keep up the good work!
Love my Petrl G2 pot
Love my Petrl G2 pot! Just got back from 6 days on the Bigfoot trail and it boiled water significantly faster than my mates cooking setups. Fantastic product!
Spot on customer service
I bought a fire maple star x2 that had a slight miss alinement issue connecting the pot to the stove. I messaged them on Facebook with a few photos and promptly they sent me a new pot without me having to argue a case like you have to with a lot of big businesses now days. Great customer service goes a long way and keeps customers coming back.
Deceptive Discounts
Firemaple knocked it out of the park with the petrel line. Amazing cost to performance. Their stoves are OK the igniters have been hit and miss. Green peak II is luckily good to go with G2 and G3. Customer service was responsive and easy to work with. The only downside is their ordering platform. Seems a bit shady the way they advertise the discounts when they don't really allow you to use them. The pod cast discount I tried to use said I already used it while trying to make my first time purchase. The shipping insurance also seems shady. Does Firemaple not guarantee undamaged or undelivered items delivery? Every other company I have delt with does.
Fire Maple 回复2025-07-15
Dear Customer, Thank you so much for your honest feedback — we truly appreciate you taking the time to share both the positives and the concerns. Regarding the igniter issue: The igniter is considered a consumable part and can sometimes be less consistent. If you ever experience problems with it, please don’t hesitate to reach out — we’ll be happy to assist you through our after-sales support. As for discounts，if you experienced an issue applying a valid code on your first order, feel free to email our support team — we’re more than happy to help look into it. About the shipping insurance: this option is available for customers who want extra peace of mind, but it's entirely optional. You can easily deselect it at checkout. That said, we always stand behind our shipments and are committed to ensuring that all items arrive in good condition. If something goes wrong, we will do our best to resolve it promptly. Thanks again for your support and understanding.
I’m really glad I bought my stove
I’m really glad I bought my stove , it works really awesome
Gas Lantern works great!
I saw the gas lantern on Instagram and fell in love with the look and the nostalgia of it. I finally got a chance to use it and it was perfect! Worked great and easy to set up.
Star X2 cooking system…
I have had the Star X2 cooking system for around two years now. It is a staple on every camping trip or long trail ride. I have used it for boiling water, warming up soup as well as the stove attachment for skillet cooking. It’s always perform flawlessly. The system is light and compact, which is a must for over landing in my Jeep.
Great company
Great company, innovative, functional, and very practical product. I highly recommend it for your hikes or simply for a camping trip Top-notch customer service, responsive and very professional.
Great products and great prices!
Good customer service
They replaced a defective item I purchased and were quick to respond to emails.
Great for coffee on the blackstone
I wanted something to boil water for coffee while camping and this worked great!! Took a long time to get there and it never got to a rolling boil but its the best I could ask for without electricity lol. It's sturdy, small and easy to carry and I plan to use it often!
Beautiful products and quick shipping
Beautiful products and quick shipping. More please!
Total scam
Paid for an order last year never received. It shows on my Orders, but it says unfulfilled never refunded my money and never gave me any money back.
Fire Maple 回复2025-07-01
Dear Customer, We're very sorry for the oversight. Your order was previously flagged as a high-risk transaction, and our customer service team reached out via email to confirm your order details. However, we never received a response, so the order was not processed or refunded at the time. Could you please check your email and reply to confirm how you'd like to proceed? We’re happy to either issue a full refund or arrange a new shipment for you. Thank you for your understanding, and again, we apologize for the inconvenience.
Filter failure and broken trust
My first 2 orders from Fire Maple (a wide variety of items) went well and exceeded my expectations in price, performance and quality. My recent third order (5 items) included a flawed stainless steel coffee filter with a ragged tear in the fine mesh screen. I promptly sent an email to warranty with photos of the item, proof of purchase and shipment arrival. Their reply was insulting. I was told the damage was minor and would not be replaced nor fully refunded, but I was offered a $7 discount. I was fully expecting their offer to replace the flawed one. Instead I have a simple metal filter that fails to do it's job properly because some inspector or customer service failed doing theirs. I'm furious.
Fire Maple 回复2025-07-01
Dear Customer, We’re truly sorry that your recent experience did not meet your expectations — that is never what we want for our customers. We offered a $7 refund and asked whether you were okay with that solution, but we didn’t receive a reply. If the coffee filter is not functional, please kindly respond to our previous email or reach out to our customer service again — we’ll be happy to arrange a replacement for you. All of our products are covered by a 3-year warranty, so please rest assured that we are committed to making this right. Thank you for your support, and again, we sincerely apologize for the inconvenience.
Finally pulled the trigger after months…
Finally pulled the trigger after months of lurking. The Star2 stove system arrived on time and put to use right away. Love the ease of use and compact size. My new backpacking go to!
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