我们很高兴您来到这里，因为没有您，我们就不可能为这家伟大的公司工作。您可能会问，是什么让我们如此出色？我们努力工作。我们的团队拥有数十年的壁炉、露台和烧烤经验。我们对我们的产品了如指掌，并利用这些知识更好地为您服务。当您拨打电话时，下面的笑脸之一会接听电话，并每次都会尽最大努力为您提供帮助。我们尽最大努力确保您对每次购买感到满意。我们努力工作。多年来，我们一直是爱荷华州东部走廊发展最快的公司之一。我们还被当地商业杂志评为“最酷的工作场所”之一。这并非偶然——午餐野餐、轻松的氛围以及真正出色的团队使我们成为一个独特的团队。满意的团队成员创造满意的客户。
以上内容由商家自行提供，未经平台核实。FireplacesDirect（fireplacesdirect.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 101 条用户评价，属于家居与园艺分类，口碑良好。79% 的评价为 4 星及以上，16% 为 1 星；商家回复了 89% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-08-11。
快速运输的好产品肯定会再次使用并推荐它们。
Hello Jeremy, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! We'd love to work with you again in the future, and we appreciate your recommendations. Best, Fireplaces Direct/Spotix Customer Solutions
订购流程简单，运输速度非常快。下单后三四天就收到货了。安装说明非常清楚。壁炉安装后看起来很棒，特别是使用 5 英寸边框套件。到目前为止，对设备的服务和性能非常满意。
Hello Don, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
很高兴为我的颗粒炉订购了所需的产品。我会推荐我的朋友从这家公司订购。感谢您提供的优质服务。
Hello David, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
我发现该网站易于使用并找到了我正在寻找的内容。
Hello Gary, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
人很好，给出了很好的建议。
Hello Paul, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
非常有帮助的客户服务 - 引导我找到正确的商品。
Hello Michael, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
Hello Christopher, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
你们都曾经充满希望。壁炉将于十二月起交付。现在是二月中旬，没有预付款的丙烷嵌入式壁炉，已承诺进行三次不同的交付，但从未出现，现在已承诺进行第四次交付
Good morning Shannon, Thank you for the feedback. Unfortunately this order had items that were on a manufacturers backorder due to a delay in their production of those items. We do apologize for that inconvenience and delay. We did communicate this with you each time we received a delay or update from the manufacturer. No deliveries were ever promised as they were only updates of when the items were expected to be out of production from the manufacturer. We cannot promise delivery of items that have not shipped. We did keep in close contact with you as of late to keep you most up to date with this order as it as you needed it to ship by a certain date. When we emailed the last two times in regards to the order and shipment, we never received a reply on how you wanted to proceed. We did send you an email on 2/13 letting you know that the order had shipped, and it appears it will be at your local terminal on 2/16. This will require a delivery appointment and the carrier will call you to schedule that once it is at their terminal. They will be calling the number we have on file for your order. Please let us know if there is anything else that we can assist with. Best, Vince FireplacesDirect
与我交谈的代理商找到了我需要的物品。代理商告诉我价格以及需要多长时间才能找到我。
Hello Raul, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
网站很容易浏览。产品描述清晰且易于理解。 退房也很简单。
Hello, Thank you for your review. We're so happy to hear that you're pleased with our website and service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
Hello David, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
Good morning, Thank you for reaching out. Your item is still in transit to you with USPS. Best, Vince FireplaceDirect
当我们从 Fireplaces Direct 订购时，我们收到的壁炉已损坏，联系时工作人员非常友善且乐于助人。他们立即解决了问题，我在一周内得到了更换。 强烈推荐。
Hello Carl, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
出色的。汤姆非常乐于助人。
Hello John, Thank you for your review. We're so happy to hear that you're pleased with our service (especially Tom!), and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
非常有帮助，并且确切地知道我在寻找什么，再加上一个！
Hello Katie, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
已订购但收到时已损坏 他们重新订购，货物完好无损 他们合作得很好
Hi Craig, Thanks for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
客户服务专家知识渊博，回答了我所有的问题
Hello Rusty, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
我打电话过去，销售人员帮助我浏览网站并订购我想要的确切商品。
Hello Jack, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
我收到订单的速度比我想象的要快！网站上的图片是我收到的图片的完美复制品。他们也有很多款式可供选择！我认为余烬太贵了。 如果我必须重来一次，我会在家得宝或洛斯购买余烬和熔岩。
Hello Rozanne, Thank you for your review. We're happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
喜欢 42 英寸燃木壁炉！！服务非常好，运输非常快！！！我刚刚订购了所有配件！
Hi Camelia, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
共 101 条符合条件的评价
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