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家居与园艺

FITUEYES INC

100 条评价

4.3100 条评价
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关于 FITUEYES INC

数据更新
网站
fitueyes.com
分类
家居与园艺
所在地
United States · City of Industry
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(11/11 条)
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FITUEYES INC靠谱吗?

FITUEYES INC(fitueyes.com)在 OK.one 的综合评分为 4.3 分(满分 5 分),基于本站收录的 100 条用户评价,属于家居与园艺分类,口碑良好。83% 的评价为 4 星及以上,11% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

A
Andy Turner · 写过 3 条评价 · 已认证 · 体验于 2025-09-22 ·

美观的装置易于组装

外观漂亮,易于组装,很喜欢。

FITUEYES INC 回复2025-10-08

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

R
Rob Shearer · 写过 4 条评价 · 已认证 · 体验于 2025-09-08 ·

订购过程很简单

订购过程很简单,产品按预期到达,设置也很容易。 我还询问了关于退回我不需要的物品的问题,并且处理得很高效,没有任何麻烦。

FITUEYES INC 回复2025-10-16

Dear customer, Thank you for your interest in FITUEYES TV stands! We understand that every detail is crucial to your home entertainment experience. Therefore, we focus not only on the design and material selection of our products but also on the ease of installation, stability, and timely delivery of logistics. Your satisfaction is proof that our efforts and commitments are worthwhile. We promise to continue launching innovative products and optimizing our services to meet your needs and expectations. If you have any comments or suggestions, please feel free to contact us—we will be dedicated to serving you! Best regards,

R
Ricardo · 写过 38 条评价 · 体验于 2025-09-18 ·

必须向 PayPal 提出索赔

电视柜原定于周四交付。现在是星期六,还什么都没有。 DHL问题。要求卖家通过其他快递再寄一份,但他拒绝说要等几天。我星期六需要它。现在我的电子邮件被:忽略。不知道发生了什么,没有任何人提供信息。我不会再使用它们了。 有一个叫威尔的家伙试图用蹩脚的借口来欺骗你。如此糟糕的客户服务。 5天过去了,他们仍然没有解决这个问题。我不得不向 PayPal 提出索赔。 威尔说他不能退还我的钱,因为贝宝的主动索赔完全是胡说八道。他们甚至还没有回复 PayPal。更多中国骗子 远离这家公司。

FITUEYES INC 回复2025-09-22

Dear Customer, We sincerely apologise for the delay and the inconvenience this has caused you. The issue arose because our delivery partner recently adjusted their shipping process, which unfortunately affected the timing of your order. Please rest assured that we have been in close contact with the courier to resolve this, and deliveries are now back to normal. As a general note, our standard delivery time is 3–5 working days. Weekends and public holidays may sometimes lead to slight delays. While we always do our best to ensure the courier delivers within the expected timeframe, we cannot guarantee the exact delivery date in every case. Our customer service team has already reached out to you directly to provide support and updates. We completely understand your disappointment, and if you have any further concerns, please do not hesitate to contact us. Thank you very much for your patience and understanding. Best regards

R
RonI · 写过 80 条评价 · 体验于 2025-09-18 ·

优质的产品和服务

我之前在这个网站上报道过,这些产品质量很好,看起来有点工业化。我的问题是拥有一个带有黑色固定装置和配件的白色产品。虽然这并没有影响产品(高保真设备)的使用,但在白墙上看起来确实很奇怪。 通过客户服务,我组织了对带有黑色固定装置和胡桃木架子的单元的更换。它完全相同,但一切都很匹配,所以看起来更适合我的装饰。 所有一切,因此,我们在客户服务中向威尔喊话,以进行交换,并退还了退货邮费。我确实发现客户服务堪称典范。需要注意的是,只有 Evri 会退回超过 15 公斤的大箱子。 我会推荐并且喜欢高保真设备并推荐因为他们的兴趣和乐于助人。

FITUEYES INC 回复2025-09-19

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We are delighted to hear that you are satisfied with the quality of your hifi unit and our customer service. We truly appreciate your detailed feedback and your kind words about our service. Your recommendation means a lot to us, and we hope you continue to enjoy your FITUEYES products. Please do not hesitate to contact us if you have any questions or need assistance in the future. Best regards

K
Katja Grunert · 写过 1 条评价 · 体验于 2025-09-12 ·

我的其中一个轮子出现了问题……

我的电视机柜的一个轮子出现问题,在保修期过后就坏了。我联系了客户支持,快速且个性化的回复给我留下了深刻的印象。更换的轮子很快就送来了,整个过程顺利且不复杂。我对产品和出色的支持都非常满意,我肯定会再次购买他们的产品。感谢您的及时和个人帮助!

FITUEYES INC 回复2025-09-12

Dear Customer, Thank you so much for taking the time to share your wonderful experience with us—we’re truly delighted to hear your feedback! It means a great deal to our team that we could resolve the issue with your TV stand’s wheel smoothly, even after the warranty period. Knowing that our fast response, quick delivery of replacement wheels, and the overall hassle-free process left you satisfied brings us immense joy. We work hard to ensure both our products and customer support live up to expectations, so your recognition makes all that effort worthwhile. If you ever have friends, family, or colleagues in need of quality TV stands or related products, we would be incredibly grateful if you’d consider recommending FITUEYES to them. Word-of-mouth from happy customers like you is the most valuable support we can get. Once again, thank you for your trust and positive feedback. We’re looking forward to serving you again in the future! Warm regards,

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gavin mcglen · 写过 5 条评价 · 已认证 · 体验于 2025-08-26 ·

很棒的商品看起来很棒

FITUEYES INC 回复2025-09-15

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

T
TIMOTHY BLOWERS · 写过 7 条评价 · 已认证 · 体验于 2025-09-01 ·

电视柜还可以,但仅此而已

我订购的所有东西都确实到达了,但在不同的时间通过不同的承运商到达。电视柜等质量看起来确实不错,基本符合网上的描述。然而,我不太喜欢架子和条形音箱支架的设计。此外,对于我的特定条形音箱(三星)来说,条形音箱的支持看起来有点“农业”。

FITUEYES INC 回复2025-09-15

Dear Customer, Hello! Thank you very much for choosing FITUEYES products and sharing your experience. We are glad to hear that you are satisfied with the quality and description accuracy of the TV stand. At the same time, we sincerely appreciate your feedback regarding the design of the shelf and sound bar supports. Please do not hesitate to contact us if you have any problems with the products. Best regards

C
Charles stewart · 写过 11 条评价 · 已认证 · 体验于 2025-09-01 ·

交货迅速且质量优良...

快速交付优质产品

FITUEYES INC 回复2025-09-15

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

S
Suzanne Johnson · 写过 11 条评价 · 已认证 · 体验于 2025-09-01 ·

我喜欢我的电视柜,非常好......

我喜欢我的电视柜,质量非常好。

FITUEYES INC 回复2025-09-15

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

C
Christopher Heap · 写过 2 条评价 · 已认证 · 体验于 2025-09-01 ·

对电视柜和送货非常满意…

对电视柜和送货服务非常满意

FITUEYES INC 回复2025-09-15

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

B
Bobby Gekas · 写过 1 条评价 · 体验于 2025-09-07 ·

不遵守退货政策

收到产品,并希望在 30 天内退货。 他们不会发送退货标签。 相反,他们试图通过提供金钱来保留它。 糟糕的客户服务;不道德的商业行为。 埃蒙 - 发送该死的标签。 我正在与美国运通发起争议。 周一中午 12:20 收到回复,但尚未退款。 自周四以来,退回的包裹就一直在他们手中。 我希望你有一点竞争,也有一点正直。 立即退款!!!

FITUEYES INC 回复2025-09-15

We apologize for the unpleasant shopping experience we've caused you. We attach great importance to every customer's after-sales experience and will never refuse your request without reason. We have contacted you again via email to discuss the return matter. Please reply when you see it, and we will actively handle and follow up. Wish you a happy life!

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Ralf Ganzenmüller · 写过 1 条评价 · 体验于 2025-09-06 ·

一点灵活性都没有

想用我的费用将其中一个架子换成 ZEN 电视架上现在可用的 Soundbar 支架(当时还没有)。未使用,未拆封。费用由我承担!需要最低限度的灵活性和善意。但他们方面否认了这一说法,称距离购买还有30多天。到目前为止对产品质量一无所知——但公司的灵活性确实很差。肯定不会再购买。

FITUEYES INC 回复2025-09-15

Thank you for taking the time to share your feedback—we truly appreciate it as it helps us improve. We sincerely apologize for the frustration caused by our inability to accommodate your request for a swap. We understand how disappointing it must be to not find the flexibility you hoped for, especially since you were willing to cover the costs. Our 30-day policy is in place to manage inventory and ensure product condition, but we recognize there may be situations where more flexibility could be offered, and we’ll take your experience to heart as we review our processes. We hope you’ll give us a chance to make things right in the future,we have contacted you via email, and we wish you all the best!

L
Les Sanders · 写过 2 条评价 · 已认证 · 体验于 2025-08-27 ·

很棒的服务

服务很棒,乐于助人的工作人员通过电子邮件保持联系,送货很好,在折扣代码方面遇到了麻烦,但工作人员为我解决了问题,强烈推荐这家公司,期待购买更多东西👍🏻👍🏻

FITUEYES INC 回复2025-09-08

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

P
Peter Clarke · 写过 3 条评价 · 已认证 · 体验于 2025-08-26 ·

很棒的商品

很棒的物品。很棒的服务。交货快 - 会再次使用

FITUEYES INC 回复2025-09-08

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

C
Christopher Urso · 写过 1 条评价 · 已认证 · 体验于 2025-08-27 ·

交付时盒子已损坏

盒子在交付时已损坏 - 里面有一个大洞。 我还没有打开盒子看看产品是否也损坏。

FITUEYES INC 回复2025-09-15

We sincerely apologize for this! For future issues, you can contact us directly via email, and we will definitely handle the compensation proactively. We have already sent you an email regarding the compensation details. Meanwhile, we have fed back this matter to the warehouse and urged them to enhance packaging safety to prevent such incidents from happening again. We hope you can give us a chance to make it right. Once again, we apologize for the inconvenience!

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Ryan K · 写过 1 条评价 · 已认证 · 体验于 2025-08-24 ·

优秀的客户服务——他们关心……

出色的客户服务——他们关心我是否获得了满足我需求的正确解决方案,并使一切变得简单。滚动式 65 英寸电视柜非常坚固,我毫不怀疑它可以使用几十年。

FITUEYES INC 回复2025-09-15

Thank you for your feedback. We truly appreciate having customers like you. It is our honor to make customers feel the warmth of our service! We will continue to work hard to bring customers better products and more high-quality services, and we look forward to meeting you again in the future! Wish you and your family all the best:-)

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SHEILA HALLETT · 写过 3 条评价 · 已认证 · 体验于 2025-08-25 ·

质量很好。。喜欢

FITUEYES INC 回复2025-09-15

Thank you for your feedback. We truly appreciate having customers like you. It is our honor to make customers feel the warmth of our service! We will continue to work hard to bring customers better products and more high-quality services, and we look forward to meeting you again in the future! Wish you and your family all the best:-)

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Reg Platt · 写过 7 条评价 · 体验于 2025-08-23 ·

很棒的公司打交道

很棒的公司,任何问题都会很快得到解决,良好的客户关系,我肯定会再次处理。

FITUEYES INC 回复2025-08-28

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards

S
Sylvain 89 · 写过 3 条评价 · 体验于 2025-07-21 ·

非常满意

我在法国的分娩过程非常顺利。我订购了 3 种产品,这些产品是通过 2 家不同的邮政服务公司从 Fitueyes 德国的仓库发送的。尽管有两家不同的送货公司,但送货速度很快,没有遇到任何问题。 我的订单中,只有2篇错误的文章,2篇小文章:客服很快就解决了。我注意到这个客服回复速度非常快,并在短时间内解决了问题。他们用英语回答,而且英语非常流利,因此,如果您像我一样不会说德语,那么没问题,因为 Fitueyes 是一家德国公司,您可以用英语给他们写信。 关于网站:非常好,一切都组织得很好,照片和解释也非常好,法语翻译非常好。价格真的很正确。对于我订购的高保真家具,其组装在用户说明中得到了很好的解释,而且相当简单。至于我订购的家具,我无话可说:与价格相比,质量很好,因为知道包括运费(从国外)。 我强烈推荐这个卖家,如果有问题,会立即考虑,我就是这样,我再次感谢自始至终遵循我的要求的客服人员,他仍然快速准确地回答了我。

FITUEYES INC 回复2025-08-25

Dear Valued Customer, Thank you so much for taking the time to share your detailed feedback with us. We strive to maintain efficient and reliable delivery services, and we're glad this was reflected in your experience. We sincerely apologize for the error regarding the two incorrect items in your order. At the same time, we greatly appreciate your kind words about our customer service team’s quick and effective response. Resolving issues promptly and accurately is our top priority, and it means a lot to us that you recognized our efforts. The employee who assisted you will be especially happy to receive your appreciation. Your positive comments about our website are also very encouraging. We work hard to provide a clear and user-friendly online experience, and we’re thrilled to know it met your expectations. Moreover, we are glad that you are satisfied with the assembly instructions, product quality, and pricing of the furniture you purchased. Offering functional and well-designed products at reasonable prices is central to our mission. Your recommendation is the highest compliment we could receive. Should you need any further assistance in the future, please don’t hesitate to reach out—we’re always here to help. Thank you once again for your trust and support. We look forward to serving you again soon! Warm regards, The Fitueyes Customer Service Team

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STUART · 写过 14 条评价 · 已认证 · 体验于 2025-08-04 ·

准时交货且包装完好

准时交货且包装完好。简单易懂的说明使组装变得容易。喜欢成品的外观

FITUEYES INC 回复2025-08-22

Dear Customer, Hello! Thank you very much for choosing FITUEYES products. We appreciate your positive comments about us. We hope you could recommend us to more people. Please do not hesitate to contact us if you have any problems with the products. Best regards