超级有风度并且非常乐于助人。
超级有风度而且非常乐于助人强烈推荐!
Thank you for your review!
FlooringInc.Com(flooringinc.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 101 条用户评价,属于家居与园艺分类,口碑良好。86% 的评价为 4 星及以上,11% 为 1 星;商家回复了 92% 的差评。数据最后更新于 2026-08-10。
超级有风度而且非常乐于助人强烈推荐!
Thank you for your review!
她知道我想要什么并且很快就完成了。
Thank you for your review!
他们很容易处理或直接切中要害,而且您还可以获得很棒的折扣。我认为他们的产品比车库地板上的其他产品都出色。
Thank you for your review!
非常有帮助地回答我的问题......了解尺寸并很快下订单,这样我就可以开始享受我的垫子......
Thank you for your review!
朱迪思在订购我们的啦啦垫时提供了很大的帮助。 她超越了她为销售所做的一切。 太感谢了。
Thank you for your review! We will pass along your kind words to Judith. We are here if you need anything else in the future.
贝兹太棒了!!! 太有帮助了..小心点,我可能想为我的公司偷走她,呵呵,祝一切顺利
We are glad to hear Haez was able to help! She is an invaluable member of our team!
服务代表非常棒! 非常有礼貌并且乐于助人。
We are glad to hear our team was able to assist! Let us know if there is anything else we can assist you with.
该产品本身完全符合预期,并且将成为我们后吧地板的一个很好的补充。 Flooring Inc 的团队非常友好,他们似乎愿意帮助我克服一些障碍。不幸的是,有一些。当我收到购买确认时发现颜色不正确。我不得不完全取消该订单并开始另一个订单,取消和退款之间有几天的时间。我尝试使用网站聊天功能,但最终只能找人打电话。再说一次,球队很棒,但是对于五场首发来说这实在是太麻烦了。
Thank you for your feedback! We're thrilled to hear the product met your expectations and will be a great addition to your back-bar floor. We’re sorry for the hassle. While we're glad our team was helpful, we understand the frustration caused by the color issue and delays with the refund process. Your experience with the chat function and order cancellation highlights areas we need to improve. We’re on it. Your feedback helps us refine our processes to ensure smoother experiences in the future. Thank you for giving us the opportunity to improve!
我还没有收到我的发言权,但斯蒂芬妮太棒了。 她很有风度,充分回答了我所有的问题。 她让订购成为一次愉快的经历,我将使用这家公司来满足任何进一步的地板需求。
Thank you for your kind review! We will pass along your compliments to Stephanie!
Thank you for the review! We strive to provide the best service, and we appreciate your acknowledgment!
我不会推荐这家公司。 如果有人按要求联系我(多次),我所经历的情况本来可以得到迅速、专业的解决。 当承运人到达交付我的产品时,司机扫描了已交付的订单,然后司机才意识到产品实际上不在卡车上。 我立即通过电子邮件联系FlooringInc,解释订单尚未交付并请求尽快指导。周五下午,我还多次尝试拨打电话、请求回电、发送电子邮件,并在几个小时内请求短信沟通。 我没有得到直接帮助,而是收到了似乎是自动回复的信息,指示我(客户)进行跑腿工作以找到承运人未能交付的订单。这种回应的语气也给人一种指责的感觉,好像我需要证明交付没有发生,尽管产品从未留在我身边。 如果您打算使用评分为 1.4 星(满分 5 星)的运营商,那么在出现问题时为客户提供帮助将是有益的。 我已经要求经理打电话十几次了,但仍然没有回复,这导致我留下了差评。 此外,请注意,所有地板都不匹配! 我很失望!这次经历太糟糕了。
Thank you for your feedback. We hear your frustration regarding the carrier delivery error, the communication delays, and the flooring variation. This experience does not reflect our service standards. We have addressed the false "delivered" scan with the carrier to ensure this does not happen to future shipments. We want to review the dye lot and product mismatch immediately to get this corrected for you. Our management team has attempted to reach out by phone to resolve this. We remain committed to making this right. Please contact me directly at [email protected] at your earliest convenience so we can finalize your solution.
客户服务非常有帮助,他们把有压力的事情变成了轻松的事情。
Thank you for your kind words! We are glad we were able to make your experience smoother :)
不得不更改我的订单。 我需要更长的马利卷 - 斯蒂芬妮为我做出的改变根本不是问题。 谢谢
We are happy to hear Stephanie was able to assist you with the change in your order!
客户服务人员(Haez)非常出色。我需要帮助来订购从亚马逊订购的练习舞蹈瓷砖地板的装饰件。她比我更清楚我想要什么。订单这么小,她却涵盖了很多细节。 如果我犯了错误或顺序错误,或者如果我决定将来扩大我的舞池,我肯定会回电。 谢谢
Thank you so much for your kind feedback. We’re glad to hear that Haez was able to assist you and help make sure you got exactly what you needed for your dance floor project. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass your compliments along to her. We look forward to assisting you again in the future, whether it’s expanding your setup or helping with any future orders.
客户服务很棒,他帮我通过电话订购,太棒了!
We are glad we could help! We are here if you need anything else in the future.
帮助我购买了。解释了我要买的东西。非常友好。
Thank you for your review!
朱迪丝让它变得很棒 她很有耐心 帮助协商运输 按她的要求描述了我的需求 不能更快乐
Thank you for your review! We are happy to hear Judith was able to take care of you!
这是我们第二次从 Flooring Inc. 订购。我们的第一次体验令人惊叹,这就是为什么我们知道我们想再次选择他们。然而这次有点不同。我们完成了订单,但运输速度并不快,并且延误了两次。我们最终取消并选择了库存地板选项 $$$$ 客户服务和销售团队非常好,得到了我们需要的答案,并紧急订购了我们的订单!当我们推出卷材时,它们的切割不均匀/笔直/较短,因此我们必须在最后进行一些调整。
Thank you for sharing your experience and for trusting us with your project for a second time! We’re happy to hear that our customer service and sales team were able to assist you and help you with everything you needed. We sincerely apologize for the shipping delays and for the extra effort required to adjust the rolls. Our rolls are hand-cut, and slight variations can occur, which is why we provide extra length for customization. We appreciate your understanding and feedback, as it helps us continue improving our processes. We’re glad you were still able to move forward with your project, and we hope you enjoy your new flooring!
Thank you for your kind review based on your experience with Haez. We appreciate her effort and excellence in assisting all customers this way.
我的客户服务代理很棒。她以各种可能的方式提供帮助
Thank you for your kind review based on your experience with Judith. We appreciate her effort and excellence in assisting all customers this way.
共 101 条符合条件的评价