FlooringInc.Com

Thank you for your positive feedback!

Thank you for your kind review. We really appreciate Jermaine as well. And we'll make sure to pass on your thoughts on the job he did.

Thank you for your positive feedback!

Thank you for your kind review. We really appreciate Jermaine as well. And we'll make sure to pass on your thoughts on the job he did.

Thank you for your kind review based on your experience with Judith. We appreciate her effort and excellence in assisting all customers this way.

Thank you for your kind review based on your experience with Judith. We appreciate her effort and excellence in assisting all customers this way.

​Hello Oscar, Thank you for the 4-star rating. I appreciate your feedback regarding the wait time and shipping. On the Wait: We provide in-depth technical consultations to ensure every project is spec'd correctly. On high-volume days, this expertise can lead to longer holds, but it prevents costly errors during installation. On Shipping: Catalina Grass is a heavy, oversized freight item. We use specialized carriers to ensure it arrives in pristine condition, which is reflected in the cost. We are glad you chose us for your project. If you need anything during installation, please reach out.

Thank you for your critical feedback. We’d appreciate the opportunity to resolve this with you personally. If you’re open to it, please get in touch with us at [email protected] so we can discuss the best next steps for you.

Thank you for your positive feedback!

Thank you for your review! I am glad our team was able to help out.

We’re very sorry for the frustration and delay you’ve experienced—that’s not the level of service we aim to provide. We understand how disappointing this must be, especially after paying for expedited shipping. I will be reaching out to you directly to look into your order and get this resolved as quickly as possible.

Thank you for your kind feedback! We’re happy to hear our staff was friendly and helpful.

Thank you! We’re so glad Teanna was able to help you out and get you that free shipping 😊

Thank you for your kind words! We're happy to hear our team was able to assist you with your order.

Thank you! We’re glad we could help you get your gym floors all set up 💪

Thank you for your feedback, we’re very sorry to hear about your experience. We understand how frustrating it must have been to wait for your flooring order and not receive it as expected, especially after multiple follow-ups. We sincerely apologize for the delays and the lack of clear communication regarding your order status. This is not the level of service we aim to provide, and your experience has been shared with our team for review and improvement. Regarding the adhesive, we understand your concern. At this time, adhesives are classified as non-returnable items per our policy due to safety and quality control standards, and we’re unable to make exceptions. We recognize this is not the outcome you were hoping for, and we truly regret the inconvenience this situation has caused. If there is anything further we can do to assist or help find a path forward, please don’t hesitate to reach out to us directly.

Thank you for your feedback! We’re glad to hear everything arrived on time and that your experience met expectations. We appreciate your support and look forward to assisting you again in the future.

We appreciate your patience and are glad the representative was pleasant. Thank you for your feedback.

We're happy to hear that you found ordering easy and appreciated the service. Thank you for your feedback and time!

We are happy to hear that you had a great experience with our customer service and quick delivery. Thank you for the excellent feedback!