I’ve bought them for Xmas gifts for 3…
I’ve bought them for Xmas gifts for 3 of my granddaughters there’ll love them, I tested them on my self very easy to use
关于 Floweraup
数据更新- 网站
- floweraup.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 154 条评价
- 差评回复率
- 92%（104/113 条）
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Floweraup靠谱吗？
Floweraup（floweraup.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 213 条用户评价，属于购物与时尚分类，口碑较差。评价两极分化：42% 给出 4 星及以上，同时 50% 打了 1 星；商家回复了 92% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
评价综述
AI 生成Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the customer service team is very helpful and responsive when addressing delivery questions or product concerns. Many consumers also appreciate receiving quick refunds and well-packed items that match their daily needs. Though some people reported excessively long delivery times along with persistent issues regarding incorrect sizing or missing items. Others experienced significant difficulties obtaining full financial returns, noting that customer support often provided repetitive or automated responses. Shoppers also noted that certain products did not look like the website advertisements or suffered from poor quality.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
I ordered and they delivered...to be…
I ordered and they delivered...to be honest I've not even opened them as there presents. I'm sorry I can't say anything more than that 😀
The bags are as ordered but the vacuum…
The bags are as ordered but the vacuum doesn’t work
The brush app was fine but colour not
The brush app was fine. I ordered two colours a medium and fair. I was send two fairs so not what I ordered and there for extremely disappointed more so because the fair was more like porecalin and did not match my colour.
Floweraup 回复2025-11-19
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Nothing like they say it is rubbish
Arri ved quickly
Arri ved quickly, looks good quality
Shocking company!
Shocking company! Advertises items, sends something completely different - automated customer service email response each time. Products are the same as you will get off Temu even though they state hand made. Received broken items, reported so they sent same item in the smaller version - reported and nothing…… WOULD NOT RECOMMEND !
Floweraup 回复2025-11-15
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
AVOID
The dress I ordered looks nothing like shown online. Tatty & oversized. Also ordered trousers for husband & son - same as above. Having now read the reviews on this site, I should have saved my money. Really can't bear the stress of customer service/returns even if they exist. AVOID AVOID AVOID
Floweraup 回复2025-11-15
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
NOT RECIEVED MY ORDER I AM A PENSIONER…
NOT RECIEVED MY ORDER I AM A PENSIONER AND THESE WERE XMAS PRESENTS I AM DEVESTATED.WRR HAS IT GONE
Floweraup 回复2025-11-15
Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Crap service.Placed an order on 8th…
Crap service.Placed an order on 8th Oct, it is now 3rd Nov and still no delivery, co contact, no email to update my order. This company as it calls itself is just a rip off merchant. Save your money and shop somewhere else especially with more reliability.🤬🤬
Floweraup 回复2025-11-15
Dear Customer, thank you so much for taking the time to share your feedback. We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: [email protected]. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
Avoid this company
Avoid this company! Ordered what was supposed to be Laura Gellar make up. Had to chase delivery, when it did arrive it was a very poor quality substitute. Tried to arrange refund but had no respond to emails, raised this through PayPal and they contacted me to say if I closed the complaint they would refund me. I have done this and now saying the refund has been rejected and it will take 10 days for their systems to sync! Avoid at all costs!
Floweraup 回复2025-11-15
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Absolutely dreadful!
Absolutely dreadful!! The items were WAY too small - I ordered the size I use on Temu/Shein/other retailers. Am now engaged in a lengthy battle trying to get a refund and keep gettIng "offers" of different refund amounts. I do not want to keep the garments (horrible quality) and be refunded half. Their website says return and full refund .. but they are refusing so far. DO NOT USE.
Floweraup 回复2025-11-15
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Total rubbish don't waste your money
Floweraup 回复2025-11-15
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Great customer service.
Great price , excellent customer service keeping me up to speed on where parcel actually was and when to expect. Topscwere good and fit to size . Thank you
Its a lovely top
Its a lovely top, I also ordered one in red. My only niggle is that the navy one is slightly tighter than the red one under the arms but they are still great and they have pockets!
False advertising, disgusting
Just recirved 2 mugs and totally gutted.. I purchased these for a funny gift for Christmas thinking there would be noise when you filled them up and on receiving them they are just 2 ordinary mugs and they are not worth the money, how can you advertise these mugs having a sound when you drink from them.. This is totally false advertising and you should be reported to trading standards. I have only read other people reviews and on reading this before I ordered I would not 100% considered ordering from your company. False advertising is not a good thing and should be reported.
Floweraup 回复2025-10-26
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Ordered 4 mugs for presents thinking…
Ordered 4 mugs for presents thinking they had a noise attached to them once you tip them up to drink i thought they'd be a really funny gift . They came and are just basic mugs no sound ect and considering they cost me £35 for something I could of got from the pound shop I'm fuming, should of checked the reviews buyers beware their videos are all false advertising and are scammers
Floweraup 回复2025-10-26
Dear customer, thank you very much for taking the time to share your concerns. We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: [email protected]. Our dedicated customer service team will provide you with detailed assistance within 24 hours. We sincerely hope to regain your trust and look forward to hearing from you.
Great product
Good price,good quality and true sizing. Would recommend.
I bought 3 of the crochet boxes
I bought 3 of the crochet boxes - 2 for Xmas presents . When they arrived I opened mine and the print is SO small you need a magnifying glass to read it ! I emailed flowerup and they have ignored me . Do not waste your money as I have , they are an abroad company and their emails don’t even make sense with their working / grammar . If you fell victim to this via FB as I have you will find that once they have your money , you can no longer find the via this platform .
Floweraup 回复2025-10-26
Dear customer, thank you for your feedback. We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at [email protected] with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Great company
What a great company they are reliable and helpful in every way possible thank you so happy 😊
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